Manhui Ling

Flat **, Simpson House *,Casey Close London NW88TU Email: ac1p08@r.postjobfree.com

Mobile: 079********

Customer Services Skills / Administrator Skills

I am Currently Seeking a role in the Customer Services area and Administrator too

have over 9 years experiences and have grea environment.

as I am hard working and reliable and can worked on my own individuals or part as a team player I t Communication Skills and I am seeking a role in this

Skills

Excellent Team Player

Communication Skills

Self Motivated

Trustworthy

Enthusiastic

able to act on initiative and take responsibility

answering telephones

Honest

Recent Awards

Self Empolyed Paycation Travel Agent pass Training (2015)

Chelsea Football Club Empolyability Personal Development Courses Level 1 (2016)

Mandatory Work Activity Work Placement Chestnut Community Centre (2016)

Introduction To Banking (Level 1 ) 2016 Alison Courses (2016)

Introduction to Uk Politics House of Parliament Courses the modern World (2016) Future Learn

Teaching for success classroom British council courses (2016) Future Learn

Online Business Digital Marketing RMIT University courses (2016) Future Learn

The Digital Economy Effective Supply Open University Courses (2016) Future Learn

The Digital Economy Selling Through Course Open University (2016) Future Learn

Business Fundamental Effective Course Open University (2016) Future Learn

Ethical Cities RMIT Open University Course (2017) Future Learn

Introduction to Cyber Course Security Open University (2017) Future Learn

Cyber Security for Small and Medium Course Deakin University Future Learn

Youth Football Coaching Course University Of Birmingham (2017) Future Learn

Homo Floresiensis Uncoverd Course University Of Wollongong (2017) Future Learn

Becoming a Student Assistant Course University of Groningen (2017) Future Learn

Environmental Challenges Scarcity Course University of Leeds (2017) Future Learn

Environmental Challenges Justices Course University of Leeds (2017) Future Learn

Taoism and Western Culture Detao Master Academy Course (2017) Future Learn

Psychology Of Mental Health Course University Of Liverpool (2017) Future Learn

Genomic Techologies Inclinical Course St Georges University of London (2017) Future Learn

First Aids for Babies and Children Course from the red cross (2017) future Learn

Disovering Sciences in Writing Course University Of Leeds (2017) future Learn

Employment History

Sales Assistant Shoe World Church Street Market London July 99- Dec- 00

Using Excellent Customer Services Skills

Dealing With queries and Complaints

Ensuring Sales Targets were Met exceeded

Sales and Merchandising products

Feld Agent Red Planet Marketing Ltd Kentish Town Jan 99- July 00

Using Excellent Customer Services Skils and Sales Targets and promote

TalkTalk Telecom Services and

Ensuring Sales were met

Receptionist Manager Dragon Restaurant Leicester Square London Oct 01- Apr 02

Meeting Customers and answering Phones Calls and taking booking and

organized Rotas in absence of the Manager and Reconciling Company Revenue at the end of the Day

Mail Sorter Royal Mail Paddington London Xmas Temp Oct-03

Loading and Unloading Mail Lorries and Delivery mails to the recipients and Sorting Mails according to local Areas

Street Cleaner Refuse Loader and Sweeper Cue Personnel Agencies London Bridge Jun- 04 July -

05

Office Cleaning and hovering and

Emptying Bins and Washing up Cups and Plates and ensuring the task set at the end of the day

Office Cleaner Plan Personnel Agencies Kings Cross London Sept -06 Mar - 07

Office Cleaning and hovering and Emptying Bins and

Washing up Cups and Plates and ensuring the task set at the end of the day

Cleaner Brentford Football Club Fc May 08- Oct -09

Office Cleaning and hovering and Emptying Bins and

Washing up Cups and Plates and ensuring the task set at the end of the day

It Consultant Phones Shop Post Office Edgware Road London Jun-14 Nov- 15

Serving Customers and using eletronic Tills and checking Mobiles and

Unlocking Mobile fixing Mobiles

Sales Advisor One Prices Edgware Road London Aug 13- Jun 14

● Using Excellent Customer Services Skills

Dealing With queries and Complaints

Ensuring Sales Targets were Met exceeded

Sales and Merchandising products

Homebased Self Empolyed Paycation Travel Agent Dec- 14 Apr - 15

Handing Business Cards out to Customers and Using my Excellent Customers Services Skills and dealing with orders over the phone and from personal Website and make sure target were met

Cleaner Total Support Services Victoria & Albert Museum South Kensington Aug-Sept-16

●Cleaning Toilets and Sinks and Mopping Floor of the Museum ensuring is Clean and Tidy emptying bins and cleaning offices washing up dishes and Cups

House Keeper Hilton Hotel Edgware Road London Sept-Oct 16

●Filling up Tea and Coffee and putting towels and emptying bins and hovering rooms and cleaning sinks and showers and making beds and making sure the room is tidy and clean at the end of duty

Cleaner Aktrion Facilities Chilterns Railways Marylebone Station Oct-

16

●Cleaning Station Toilets and sinks Emptying bins and using radios to report to the Manager to ensure the stations are tidy and clean and office cleaning and mopping floors and etc

Kleeneze Distributor Self employed 3rd Oct -2016

●face to face dealing with the public and delivery goods to customers and putting Catalogues through their homes and taking orders and collecting all the payments

Distributor Self Employed Utiltiy Warehouse

Telecom Plus 12th Sept-2016

●dealing with the public and talking about Mobile phones Contracts and Broadbands and dealing with utility making phones calls to head offices and report any issues

●

Orridge The Company that’s Counts 10th Dec-2016

Counters Assistant

● Stock talking

Control the Stocks and using the Scanning Machines and send copy back to the head office

Technology

Software: QuarkXPress, Photoshop, ImageReady, MS Project, Crystal Reports, MS Office

(Word, Access, Excel, PowerPoint)

Web/Multimedia: ColdFusion, Flash, Dreamweaver, Fireworks, EMC Documentum, Visual SourceSafe,

Search Optimisation, Web Server Administration, Content Management Systems

Education

•Mortimer School Streatham Hills London 1995-1998

•GCSE Pass Maths and English and double Sciences and History

•City Of Westminster College Paddington Green 1999-2000

•Business Administration using Basic Entry 3 NVQ level 1

•Induction to Banking courses pass Alison College 2016

•Introduction to the uk House of Parliament pass Future Learn 2016

•Online Business Digital Marketing RMT Open to University Future learn 2016 Pass

• Teaching for Success classroom british council Courses 2016 Future learn pass

Gsm London Partnership with Plymouth University Greenford Campus 13th Feb -18 ( 0n going 3years )

BSC Hons Foundation Degree in Law and Travel and Tourism Hospitality Management and Marketing Customer Services Business Management

Portfolio on Request Available for Relocation

Contact this candidate