L. Danielle Ebanks, MBA

*** ********** ***** •Nashville, Tennessee 37217 • 615-***-**** • ac1oz7@r.postjobfree.com

Detail-Oriented and Analytical Professional who works to develop the operational efficiency of the organization. Accurate and ethical in all work assignments and able to immediately contribute to the company’s financial goals and objectives. Self-motivated and dynamic professional with diverse credentials which combine solid and tactical leadership expertise with a strong business background, an ability to work collaboratively, and a commitment to achieving corporate goals. Demonstrated ability to develop and implement strategic plans to ensure company growth. Dedicated to efficiently and effectively analyzing data to ensure the profitability and strategic goals of the organization. Assists in the re-design of on-going business processes and makes recommendations on the development of new processes to increase operational efficiency. Reputation for consistently meeting the most challenging organizational goals with unequaled success.

Leadership/Motivation/Teamwork

Staff Training and Development

Analytical/Problem Solving Skills

Company/Operations Development

Data Analysis/Processing/Reporting

Conducts Investigations and Audits

Project & Process Management

Report Generation/Production

Computer Programming Knowledge

EDUCATION and TRAINING

Middle Tennessee State University – Murfreesboro, Tennessee – MBA Degree Completed in 2010

MASTER OF BUSINESS ADMINISTRATION DEGREE – MBA

Tennessee State University – Nashville, TN – Completed in 2004 – Presidential Scholarship – Dean’s List

BACHELOR OF SCIENCE DEGREE IN COMPUTER SCIENCE

BACHELOR OF SCIENCE DEGREE IN MATHEMATICS

PROFESSIONAL EXPERIENCE

DATA ANALYST PROFESSIONAL, Spectra Energy, Nashville, Tennessee, 2012 to Present

Design custom models capable of capturing key business drivers using Microsoft Excel

Develop appropriate metrics for measuring efficiency, productivity, expense control, and profitability

Drive improvements in reporting accuracy, timeliness, and insightfulness

Improve data gathering and presentation processes, automating whenever possible

Assist with managing SharePoint Server 2010 departmental site

Key Accomplishments and Contributions as the Data Analyst for Spectra Energy:

Creating multiple ad hoc reports and custom tracking models to improve compliance success rates and enhance quality measurements

DATA ANALYST PROFESSIONAL, AdvanceMed Corporation, Nashville, Tennessee, 2011 to 2012

• Utilized working knowledge of SAS/SQL programming for data processing, report generation, and quantitative and qualitative analysis

• Collaborated with local management, investigators, and analysts to provide reactive and proactive case development support and to fulfill law enforcement data requests

•Communicated effectively with internal and external customers

•Validated data analysis results and analytically identifies potential fraud, waste and/or abuse situations in violation of Medicare/Medicaid laws, guidelines, policies, and regulations

•Participated in provider, beneficiary, law enforcement, or staff training as related to Medicare fraud, waste and/or abuse data analysis

•Maintained chain of custody on all documents and followed all confidentiality and security guidelines

• Complied with and maintained various documentation and other reporting requirements as needed

Key Accomplishments and Contributions as the Data Analyst for AdvanceMed:

• Successfully improved the quality and efficiency of key reporting MS Access databases by correcting errors, adding enhancements to reports/queries, and developing simpler user controls

STATISTICAL ANALYST III, TN Department of Health, Community Systems Division, 2007 to 2011

• Served as the project lead for annual publications; managed and distributed tasks to support staff

• Verified data, reports, and summaries for 8,000+ providers statewide and maintained confidential data

• Prepared and provided requested reports and data for statewide health agencies, organizations, and offices

• Managed and maintained MS Access databases; identified and resolved issues, organized and cleaned the database, improved the design and functionality of the system, and modified queries

• Assisted recruitment and retention departments in the design and distribution of recruitment correspondence

• Facilitated effective training and staff assistance programs in statistical procedures and techniques

• Hired, supervised, trained, and mentored student workers and interns and delegated work assignments

• Tracked and calculated student worker/intern hours and submitted timesheets in compliance with policies

Key Accomplishments and Contributions as the Statistical Analyst for TN Dept. of Health:

• Designed and created a simple MS Access Database for recruitment and retention for the purposes of applicant tracking and reporting

• Developed and implemented innovative ways to attract and recruit new students and interns

• Selected to represent the Department of Health at University workshops and career functions

STATISTICAL ANALYST II, TN Department of Health, Community Systems Division, 2006 to 2007

• Created and processed reports and updated and maintained data using Microsoft Access and Excel

• Verified data, reports, and summaries for over 4,000 providers statewide and compared data results to previous years’ data to determine changes over time; interpreted the implication of findings

• Facilitated effective training and staff assistance programs in statistical procedures and techniques

• Prepared training material for incoming staff and interns and assisted in the facilitation of orientations

Key Accomplishments and Contributions as the Statistical Analyst for TN Dept. of Health:

• Successfully secured a response rate of 66.7% of approximately 1,500 total healthcare providers in assigned regions through various methods of communication, including mail and telephone

• Evaluated and analyzed the competency of staff to ensure accurate and effective training

STATISTICIAN II, TN Department of Labor and Workforce, Research and Statistics, 2004 to 2005

• Managed and maintained files through collections, entering and reviewing survey statistics, and updating collection method indicators, contact codes, and estimation cells; ensured procedures were followed

• Compared and edited files in multiple databases to ensure correct contact information and participation

Key Accomplishments and Contributions as a Statistician for the Dept. of Labor & Workforce:

• Identified and implemented solutions to obtain delinquent and unattainable data from respondents

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