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Senior position in HR/Admin/Operations.

Location:
Peshawar, N.W.F.P, Pakistan
Posted:
August 06, 2017

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Resume:

Date: August **, ****.

To,

Subj: Application for the senior position in HR/Admin/Operations.

Dears,

Reference your advertisement, I would like to offer my services for the subject post, so as to impart my knowledge and experience acquired through multi-cultural exposure of over 18 years. Although one’s learning process never ends I believe that my exposure has helped me immensely in gaining valuable acumen in the fields of Human Resource, Administration, Office Management, Warehousing, Logistics, Coordination and Operations. I have done my EMBA with distinction (Gold Medalist) Major: General Management. Recently, I have been working as a HR Consultant on USAID funded program (ASPAID) – provincial government of KPK-Pakistan. Prior to this, I have been working as a Manager Human Resource with an International Development Organization of repute (CHF-International) on a USAID funded project worth 150 million US Dollars. Prior to this, I worked as a Manager HR/Admin with Future Group International–Pakistan (US based International Development Organization) an implementing partner of USAID (Worth 100 million US Dollars) engaged in social sector/public health based in Islamabad. Prior to this, I have been working as a Manager Human Resources with China Petroleum prestigious White Oil Pipeline Project (WOPP, 971 Km worth PKR 17 Billions-with 2000-2500 employees).

I have very good experience in developing and devising policies and procedures. Developing HR Manuals (and its in house training to the staff), Performance Appraisal Tools, Structuring and Re-Structuring departments and staff etc. I have strong adherence to compliance and meeting staffing/recruitment deadlines.

Due to my exposure, I have developed skills such as Organizational, Analytical, Interpersonal, Communication, and Conflict handling skills. I have proficiency in English, Pashto, Urdu and Panjabi languages. I also have basic knowledge of Arabic language. I am available on short notice.

My detailed bio-data is enclosed for your kind consideration please (My profile with all recommendations can also be viewed on LinkedIn. Type Faiz Khan). Keeping in view my qualification and experience, I sincerely hope that I shall be given positive consideration. At the end, I must thank you for your valuable time and kind attention.

Sincerely yours,

FAIZ MUHAMMAD KHAN (Pakistan)

Contact: +92-333-*******, +92-345-****-***

Email: ac1owp@r.postjobfree.com, ac1owp@r.postjobfree.com

Enclosed: CV

I am well experienced HR/Admin Specialist/Coordinator/Director. I want to gain commendable experience in a vibrant organization where its flexible environment allows me to utilize my skills and efforts effectively and impart my knowledge and experience for the benefit of the community/society/Organization.

KEY PERFORMANCE AREAS

Human Resource Management

Administration

Full Cycle HR Process.

Well versed with whole effective Administration Procedures

Staffing

Fleet Management

Performance Management.

Government Coordination

HR Manuals & Devising Policies

Assets Management

Structuring & Restructuring.

Supply Chain & Logistics

Training & Development

Warehousing

HR Advisor

Inventory Management

HRIS/Database

Event Management

Benefits Administration.

Security Matters

Lay off activities/project close out

Disciplinary Procedures.

Conflict Handling & Resolutions.

Lease Agreements.

Visa Extensions

WORK EXPERIENCE

HR Consultant Jun. 2012– Sep. 2013

ASPAID (USAID Funded initiatives) Peshawar, PK

Attached to Urban Planning Unit-Khyber Pakhtunkhwa-Peshawar. Reporting to Executive Director, I was responsible for;

Devising policies and procedures

Reviewing HR Manual suggesting best practices/improvements and getting approvals from concerned Government Authorities.

Overall project staffing functions following Government Establishment Code-Project Policy.

Preparing advertisements and getting approval.

Keeping track of all applications and data base.

File management, Staff Contract Management, Orientation, keeping tracks of Performance Management.

Arranging capacity Building plans of newly hired staff including Senior Specialists/Specialists and support staff.

Devising full cycle of all HR steps to keep the process transparent and meeting deadline.

Dealing with the legal issues as and when arises bases.

Provision of support on any HR related request from partner organization/projects/program as and when needed basis.

Manager Human Resources 2009 –2011

CHF International Peshawar, PK

US International Development Organization with its field offices all over the world including Pakistan. Based in Islamabad-Pakistan. (USAID funded Project Worth 150 million US Dollars working in FATA – Livelihood, infrastructure, Income generation, Scholarship and Emergency response –IDP’s). Reporting to COP/CFO, I was responsible for;

Personnel Management

Ensure up to date maintenance of Human Resource and Personnel files for all staff.

Ensure that all employees have accurate job descriptions. Work with relevant supervisor and the CFO/COP to revise job descriptions on a case-by-case basis.

Develop, organize and follow a hiring practice in coordination with relevant supervisors.

Liaise with appropriate Government Office on all personnel issues to ensure total compliance to government system policies.

Assist in the entire process of the hiring, contract management, orientation, probation, performance evaluation, promotion and termination of staff, exit interviews.

Provide updated orientation package and arrange presentation to all new staff.

Work in conjunction with Line Managers to ensure that performance of all staff is evaluated accurately.

Identify training needs and develop and devise internal and external capacity building plan.

Monitor and resolve potential personnel problems and act as staff mentor.

Manage staff payroll and ensure payroll roster is accurate and up to date.

Managing staff benefits.

Ensure efficient functioning of the administrative filing system for the Pakistan office.

Outside of the obligation to inform the Deputy Chief of the party, maintain absolute confidentiality and professionalism for all personnel paperwork, records and issues.

Policy

Take lead role in Personnel Policy updates and amendments.

Communicate areas of change in both policy and procedure to all staff working through appropriate manager/coordinators. Institute and apply all policies and procedures for both National and International staff in a manner which is fair, transparent and consistent.

Ensure total conformity on all administrative policies and procedures as outlined in the Staff Personnel Policy.

Ensure compliance with donor’s policies and procedures.

Become familiar with Expatriate policy and administration manual.

Act as an advisor to the management on all HR related issues.

Organization Design/Development and Technical Assistance

Designs, develops, plans, implements, and markets staff development orientations, in-service and training programs for managers, supervisors, and support staff regarding the quality management System, management skills and other training as need based on identified needs through assessment

Align quality management training programs with organization development needs and the vision of the Home Office USA.

Acts as a representative in matters pertaining to internal staff development and quality management; coordinates and implements comprehensive accountability systems including organization and community reports of results.

Contractual/Legal Matters

Submit staff contracts and agreements to Chief of Party (COP) for approval.

Track contracts and undertake extensions or renegotiations in a timely manner that involves the relevant supervisor.

Promote and uphold FDP LD’s mandatory reporting procedures.

Ensure FDP LD’s compliance to all applicable laws and principles.

With consistent feedback to the Deputy Chief of the party, liaise with the FDP LD assigned attorney on all legal issues.

Other

Provide regular verbal feedback and reports to the COO/CFO, Deputy Chief of the party (DCOP) and Chief of the party (COP).

Ensure personal staff expenses are reimbursed or properly deducted from salary.

Update all organizational reference sheets on a monthly basis (phone, NGO, Org charts, etc.).

Visit field sites to follow up on personnel issues.

Represent FDP LD at Administration forums.

Manager Human Resources & Admin 2005-2007

Futures Group International (USAID Funded) Islamabad, PK

With its registered office in Colombia USA. (Worth 100 million USD) US based International Development Organization working all over the world including Pakistan in Health, HIV AID, reproductive health and family planning services in Pakistan. Reporting to Director Operations, I was responsible for;

Human Resources

Maintenance and improvement of HR function

Devising, reviewing and updating HR policies and procedures/Manuals.

Devising and implementing whole HR system which is transparent and in line with compliance procedure and devising tools.

Dealing with Home Office USA for getting approvals and for all updated requirements as per their policy regarding recruitment of the employees.

Managing Personnel Files.

Arranging Orientations for the new staff.

Preparation/amendments and reviewing Personnel Service Contracts (PSC’s).

Performance Management (Preparing staff appraisal documents).

Development of training program (internal / external and International).

Maintenance of comprehensive data base (Existing as well as Potential

Candidates/application/training/all updates tracking).

Coordination with HR Forums for updated HR information’s.

Dealing with Advertising agencies and Executive Search Firms.

Managing staff benefits program.

Providing input for Payroll.

Effective and diplomatic handling of conflicts, dealing with legal issues.

Administration

All administration covering five Regions in the Country

Negotiating rental agreements.

Transport Management,

Ensuring adequate Security arrangements in Head Office as well as in all Regional Offices.

Dealing with govt agencies including insurance companies

Preparing Administrative Policies.

Ensuring all travel arrangements are taken care off in timely manners.

Ensuring timely payments of all utility bills, Mobile bills as per the limit allowed as well as payment of the bills related to Admin affairs.

Managing all file relating to Admin affairs.

Providing all logistics and material support for the arrangements of conferences.

House keeping with all security and safety requirements.

Managing store, control of inventory of Office supplies, assets and their disbursement, updating inventory reports for management and as per audit requirements of all goods received and their supply to the Regions.

Ensuring congenial environment in the Organization.

Manager Human Resources Jun. 2001– Sep. 2004

Techno Engineering Services Pvt. Ltd. Karachi, PK

A Consortium partner of China Petroleum Engineering and Construction Group-CPECC, engaged in Prestigious White Oil pipeline project-WOPP (Worth USD 300 Million with 2000-2500 employees). Reporting to Director, I was responsible for;

Dealing with all core issues of HR as developing and implementing HR policies and procedures.

Developing HR Manual, Formats and Tools.

Human Resources Planning and Forecasting as per requirements of the Project.

Devising full cycle HR system to ensure transparency as per internal and external audit requirement.

Developing Orientation plans, and participating in orientation process for the new employees.

Managing and updating all Personnel Files, tracking contracts renewals, performance management, promotions, transfers, dealing with legal issues, exit interviews.

Devising Performance Appraisal Tools and other employee’s data tracking tools.

Developing capacity building plan.

Handling employee’s grievances/conflicts diplomatically, initiating Counseling.

Managing staff benefits.

Providing input to Finance Department for Payroll.

Participated/coordinated with all departments during ISO Certification process.

Office Manager Jun. 1995– Sep. 1998 AM PAK International (Environment Conscious Company) Lahore, PK

Maintenance of Lease Agreements.

Ensuring all travel arrangements are taken care off in timely manners.

Ensuring timely payments of all utility bills, Mobile bills as well as payment of the bills related to Admin affairs.

Managing all file relating to Admin affairs.

Assets Management.

Dealing with Home department, Passport office & Police departments for visa extension of foreigners and obtaining relevant documents.

Introduction /Promotion of US base equinox Products.

Administration Officer

Jan. 1993 – Sep. 1994

BAYINDIR Construction Inc. (Turkish based)

Mardan, PK

This Turkish based construction company was engaged in the construction of Peshawar- Islamabad Motorway. Reporting to Deputy Project Director, I was responsible for;

Managing Admin system and Procedures.

Preparing policies and procedure

Advising Management on Admin Issues.

Negotiating rental agreements ( property /Vehicles)

Transport Management/Maintenance of 300 Vehicles

Ensuring all travel arrangements as per approved schedule.

Assisted in handling all Security matters relating to the Project

Co-ordination with govt and other related agencies.

Ensuring timely payments of all utility bills, as well as payments to the Vendors providing services.

Managing all file relating to Admin affairs

Assisted in Managing project Dining Halls/Canteen.

Management of stores, controlling inventory of all office supplies, assets and Vehicle accessories/spares and ensuring their proper disbursement to the concerned department and keeping updated inventory records.

Maintenance of Attendance and Leave record.

Providing adequate Housekeeping.

Office Manager

Jan. 1990 – Sep. 1993

PALAGEMS & MINERAL MINING PAKISTAN Pvt Ltd.

Peshawar, PK

Human Resources

Successfully managed over 200 staff both Pakistani & Foreigners.

Successfully managed Staffing and Placement function.

Performance Management

Training and Development.

Salary disbursement

Handling employee’s grievances.

Administration

Making all travelling arrangements as required.

Controlling and checking of transport.

Security matters.

Liaison with govt and related agencies.

Dealing with embassies for visa approval.

Assistant Manager

Jan. 1988 – Sep. 1990

American Club Peshawar (U.S.G.E.A)

Peshawar, PK

Assisted Board Members in all Admin matters.

Assisted in all security matters.

Managing all file relating to Admin affairs

Liaison with Govt & related agencies.

Co-ordination with NGO’s for maintenance of membership records and other relevant information.

Control of cash flow from about 300 members (Foreigners engaged in relief and development efforts for Afghans Refugees.

Managing store, control of inventory of Office supplies, assets and their disbursement, updating inventory reports for management.

Overseeing Catering and Cleaning staff.

1982 – 1985: Three years’ experience in Riyadh Saudi Arabia.

EDUCATION

EMBA: (Major in General Management) 2001

Preston University (Karachi Campus) Karachi, PK

Distinction: Gold Medallion (Secured 949 (95%) Marks

Graduation: 1978

University of Peshawar Peshawar, PK

COMPUTER SKILLS

Fully conversant with Microsoft Office suite Word, Excel, Power point and Outlook.

REFERENCES



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