Manager Real Estate
Resume:
DAVID S. PAVLIK
Naperville, IL 60540
********@*****.***
http://www.linkedin.com/in/davidstephenpavlik
MANAGEMENT PROFESSIONAL • SUPPLY CHAIN OPERATIONS • PROCESS IMPROVEMENT
Experienced management professional with a proven track record as an operations/customer manager, and project manager, in a global environment. Leadership of process changes, introduction of new technology and methodologies, securing executive level support, staff education and effective communications. Intuitive analytical abilities while maintaining focus on people aspect of unit/project. Quick learner who is passionate about new learning challenges. Adept at fostering change, whether in a direct authority role, or as a group participant.
COMPETENCIES
Change Management
Process Analysis
Continuous Improvement
Matrix Management
Productivity Analysis
Workflow Optimization
Operations Management
Budget Analysis
Resource Planning
Project Management
Social Media
Staffing / Recruitment
Site Management
Training & Education Creation
Dashboard Design
Corporate Audit Staff
Training & Education Delivery
Global Metrics / KPI
Real Estate Marketing
Real Estate Economics
Real Estate Financials
Real Estate License
Real Estate Transactions
PROFESSIONAL EXPERIENCE
Keller Williams Realty Infinity
Real Estate Broker 2016 – current
State of Illinois Residential Real Estate Broker –
o My approach is to apply the leadership and financial and analytical skill sets I have built to provide a complete professional experience with my clients. Acting with an interactive management approach to each engagement I look to build relationships through careful listening and constant communication while acting as an expert adviser providing fiduciary guidance for all transactions.
oAdhering to the Illinois Real Estate License Act of 2000 provide the following depending on agency agreement which contains exact details:
Seller / Buyer support for the Client including but not limited to preparing listings, advertising plans after due diligence research into marketability factors and assistance/ guidance through negotiations, offers for sales, exchanges, leases and rentals.
PROFESSIONAL LICENSES
Licensee, Illinois Real Estate License – Broker from Illinois Department of Professional Regulation June 2016
Member - National Association of Realtors (NAR)
Member - Illinois Association of Realtors (IAR)
Member – Mainstreet Organization of Realtors
David S. Pavlik Page 2
BP/ GBS Americas
Business Integration Analyst 2012 - 2016
Project Manager – Nationwide rollout of Drivers Rewards offering for 6800 locations.
oSPA for support operations for ongoing/new Loyalty type marketing programs
oManage all risk and resource/process requirements for transition
Business Integration Analyst – East of Rockies Marketing, IT&S and UK
oScope incoming process changes - manage through appraise/select portion of project
oAnalyze requests for potential movement of activities to Shared Services Center
oPrepare resource need evaluation including budget forecasting for future years
oEnable new or changing work while driving continuous improvement (CI) activities
oFacilitate stakeholder engagement meetings and leads the discussion of business initiatives related to scope increase/modification to ensure strategic alignment.
oAnalyze and prepare proposals to review with the aBSC Finance Manager and aBSC Service Performance Manager to produce estimates of incremental cost
IBM Corporation
Project Manager – Global Cross Processes 2010-2012
Global Project 1 –Researched existing conditions versus benchmark standard and identified the root cause of very low usage of key document repository tool in Asia-Pacific region.
oThrough use of business analytics and strong negotiation and people skills, drove usage from 10% to nearly 100% coverage of key financial documents.
oMoved project acceptance from tactical agreement to strategic understanding and vastly improved business controls.
Global Project 2 –Gathered current state metrics and focused on the harmonization of global processes and metrics into a common set of guidelines for all geographies worldwide.
oAchieved the goals of common standard metrics and IT platforms, and designed a simplified dashboard deliverable for management of the vital information.
oExceeded projected cost savings by 100%, reducing costs by $500k in phase 1, and phase 2 being completed projected to save $3M+ annually.
Application Owner / Program Manager – Organizational Development & Productivity 1999-2010
Provided leadership to a process & productivity team missioned to increase the productivity of 2000 support personnel by implementation of OD tools & methodologies.
oInitially worked in conjunction with an independent productivity consultant, IMC, Ltd., identifying 1500+ process change opportunities.
oDeployed ‘best of breed’ practices, increasing productivity from 70% to 86% and ensuring common methodologies and processes
oWrote and delivered all management and end user education
oIncorporated new IT solutions. Worked with programmer to write new database (RPG) and query system (SQL) for end user on line access worldwide.
David S. Pavlik Page 3
Customer Operations Manager 1993-1999
Managed a staff of 26 responsible for pricing and implementing professional services, software and maintenance with negotiation authority on contracts valued at $600M/Yr.
oManagement linkage to consulting firms while re-engineering administrative processes for services offerings. Midwestern Area management coordinator responsible for process changes and IT tool implementation for SW order controls.
oConducted the new manager training sessions including talent evaluation and succession plans for the management pipeline in Midwestern Region.
Program Manager, Quality & Process Controls 1992-1993
Coordinated the consolidation of Chicago area administrative support into one location
oResult was a 40% decrease in support personnel increasing cost efficiency.
oDesigned the new policies, procedures and job descriptions, including employee communications materials. Conducted all training sessions for end users and management as well as survey creation and analysis to measure effectiveness.
Asset Operations Manager & A/R Operations Manager 1986-1992
oManaged business support for government and public schools, handling A/R, A/P, contracts, profit/loss and facilities for a marketing team of 45 generating $135M/Yr in revenue. Had negotiation authority on A/R settlements.
oThrough increased management focus and use of existing technology, lowered DSO to a then lowest ever 27 days for this team.
oWorked with the government teams to speed PO generation cycle, lowering the turnaround time by over 30 days and reducing no pay periods.
oIBM management interface to State, county and city (Chicago) upper level management teams with negotiation responsibility
EDUCATION
M.S., Benedictine University, Lisle, IL
Major: Management and Organizational Behavior
B.S., Northwestern University, Evanston, IL
Major: English / Minor: Economics
Excel 2010: Introduction Computer Training Source September 2012
Excel 2010: Intermediate Computer Training Source September 2012
Project Management Essentials ESI Intn’l – BP & George Washington U. April 2013
Business Acumen – Acumen Learning, Kevin Cope May 2013
Six Sigma Yellow Belt – Continuous Improvement
Illinois real estate brokers pre-license course – Your House Real Estate Academy 2016
COMMUNITY
Youth Motivation Program speaker – Chicago Chamber of Commerce 20 years
Freelance writer for collector’s magazines
Active member of PAC for local school district, including the creation of press level releases and community level information deliverables 2006-08
Member of American MENSA, Ltd.
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