CAREER SUMMARY
Ethical, strategic, and transformational leader who engages teams to deliver business results and drive sustainable excellence.
Engineering Professional/Lean Six Sigma Black Belt with over 20 years + of experience in Quality, Supplier Quality, Process Engineering, and Kaizen/Lean Manufacturing in Food MFG/HACCP., Vertical Pump Application, Global Drive Systems, elevators, automotive, engine, transmission, drive train, power train, turbine, lighting, electronics, medical products and devices, electromechanical, PCBA/semiconductor/SMT, avionics, and aerospace for military applications.
Background in WCM, aluminum die cast, metal forming, welding and sheet metal fabrication, machining, plastics, lost foam technology DMAIC, Kaizen, 5S, VSM, APQP, PPAP, A3/P3, FMEA, CP, 8D/5-phase Corrective Action, Corrective Action & Preventative Action (CAPA), 6Sigma, Minitab, Data Analysis, Time Studies, Statistical Process Control (SPC), and other process improvement techniques as well as product design, supplier evaluation and management, AS9100 and ISO/QS9000/TS16949 auditor.
Strong record of achieving competitive advantage and profitable growth in varied economic conditions. Front-end business savvy combined with operational excellence. Inspires teams, solves problems, and takes wise risks to achieve business goals. Builds trusting relationships with management, staff, and customers.
TECHNICAL: Operational Excellence, Business Process Analasys (BPA), Kaizen Events, Lean Six Sigma, Business Development/Strategy Deployment
MANAGEMENT: Transformational and Sensational Leadership, Strategic Alignment, Team Development, and Change Management
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EXPERIENCE
Thermo King /Ingersoll Rand Corporation (HQ) – Minneapolis, MN Feb. 2017 - Present
Contract/Corporate – Sr Advanced Quality Planning Engineer
Managed 20 different Projects for plants in Europe, China, US, Canada, India & Middle East
Responsible for developing, implementing, managing an integrated Advanced Product Quality (QMS) Corporate/companywide • Serve as core team member on new product development / 3P teams. Train and mentor less experienced group members on responsibilities, procedures, and processes, including assisting in development and monitoring the implementation of training plans for new team members • Develop and ensure that program goals including quality and reliability are met in compliance with specifications and standard work • Lead AQP and PPAP activities for internal and intra-company supplied parts including Component Risk Assessments, DFMEA, PFMEA, Control Plans, and Process Validation, interact with Supplier Development Engineers for purchased components • Develop AQP plans for NPD programs; ensure resources are obtained as required • Identify gaps and create closure plan for quality and reliability targets • Utilize various tools to evaluate the effectiveness of AQP including Gemba, management reviews, internal audits, feedback from internal and external customers, warranty data, and traceability, etc. • Lead teams/projects related to compliant investigation, CAPA (especially systems root cause and corrective action), cost reduction, and quality system excellence. Use of TQM tools including six sigma and Taguchi methods as required • Review, challenge and simplify existing, develop, and apply quality driven test systems and procedures to assure products meet intended use and customer expectations.
DAIFUKU – Jervis B. Webb Corporation(HQ) Farmington Hills, MI Aug. 2015 – Dec. 2016
Corporate Manager of Quality & Continuous Improvement
Supervised 20 personnel • Responsible for 5 Plants: 3 Plants in US, 1 Plant in Canada, 1 Plant in India
Responsible for developing, implementing, managing and integrated a QMS corporate/companywide. • Used WCM Principles • Responsible for managing total quality programs including supplier quality, policies, and initiatives to ensure the success of the business and retention of ISO 9001:2008/AS9100 compliance and certifications. • Responsibilities include identifying, analyzing and developing improvements in productivity, quality, client relationships, and customer service. • Business Process Documentation - Understand, comply, and improve established company policies and procedures. Develop standard work, policies, procedures, job aids, and business process communications. • Supplier Quality Auditing – Supply chain audits, process audits, and ISO audits – Member of the Lead Auditor managing teams of auditors. Clearly understand the compliance requirements, collecting objective evidence, and writing up audit reports to ensure the quality management system is operating effectively. • Problem Solving – Solve problems, typically in situations where general standardization should exist, but may not be operating effectively. Use process mapping & VSM techniques, Kaizen Events, 5S, SPC, lean, or Six Sigma process improvement methodology essential to reducing waste and being effective. • Perform root-cause analysis and other problem solving activities to identify effective correction actions and process improvements • Contributes to team effort by accomplishing related results as needed. • Responsible for ISO 9001:14001 Environmental compliance and certifications.
Able Mfg. & Assembly Joplin, MO Feb 2015 – August 2015
Corporate Contract/Consultant: CI/Lean/Quality Improvement - Customer Liaison Manager
Conducted VSM to determine opportunities for improvements. • Identified quality improvements and conducted Kaizen Events cost reduction project initiatives to meet corporate objectives. • Worked with Quality Managers and teams with the primary focus on QMS and related KPIs such as: warranty, rework, COPQ and, customer perception, etc. • Trained and worked with departmental leaders in developing and implementing a continuous improvement plans. • Lead Lean Training at Able & Customer – Kaizen Events, 5S, PFD, VSM, Fishbone Diagram, CAPA, 8D, SPC, Problem Solving Tool. • Developed and Implemented PPAP database • Customer Interface for problem resolution of quality & warranty with aim to improve/enhance customer relation.
CSM Bakery Solutions Atlanta, GA Jan 2014 – Dec. 2014
Corporate Operational Excellence (OpEx) Quality Improvement Management System - Director
Supervised 24 personnel • Led all quality related functions in support of company policies, business goals & objectives. Directed and assisted Quality Managers and various teams with the primary focus on QMS and related KPIs such as: warranty, rework, COPQ and, customer perception, etc.). Trained and worked with business leaders in developing and implementing business/operational excellence and continuous improvement programs • Establish processes to assure Quality at Source by leading the corporate-wide Quality/Supplier Quality Improvement effort in coordination with the enterprise quality group, in recognizing errors in the process and conducting analyses, problem solving and implementing countermeasures to change to a zero loss culture. • Led Lean Leader Training – Conducted Lean Leader Training across NA (9 plants). • Conduct Kaizen Events, VSA to determine opportunities for improvements: Identified quality improvements and cost reduction project initiatives to meet corporate objectives. • Established quality pillars/ improvement best practices and methodologies to change to a "zero loss" culture and sustainable performance. • Used World Class Manufacturing (WCM) Principles • Led the implementation of process capability measured through CpK and owned the implementation of statistical process control best practices for CSM. • Targeted & prioritized improvement opportunities. Established effective root cause investigation process for all escalated quality incidents. • Developed and implemented quality improvement plans to drive significant reduction in customer complaints by working with all departments and functions to ensure a fully integrated approach – ensure approach leads to correct ownership of the issue to enable long-term sustainability of the "fix”. • Established effective documentation & system ownership for all standard practices in the Quality Pillar. • Worked with Operational Excellence leadership & enterprise quality leadership to ensure standard practices, reapplication of emerging learning's, calibration of approach and effectiveness of processes.
• Implemented QIMS System corporate wide.
Raymond Tinnerman Corp. Rochester Hills, MI. Feb. 2012 – Jan. 2014
Independent Consultant/Contract – QA/SQA, CPI, Lean and Six Sigma Applications
Launching an advanced quality team to mitigate APQP program risks Lean-Sigma Executive Champion Driving aggressive risk mitigation strategies with suppliers Responsible for ISO 9001, ISO/TS 16949, & ISO 14001 retention. • Implemented (Quality Pillars): Total Predictive Maintenance Program, Layered Process Audits, Lead Kaizen Events/Developed and implemented Work Instructions & Process Control Plans, Single Minute Exchange of Dies (SMED) - Results: Gone from 15 Minutes down to 2 Minutes (savings: 200K/YR), • Value Stream Mapping – Stage Each Machine with a Cart with all the necessary Tools (savings: 180K/YR).
Weir Minerals Lewis Pumps Corporation St. Louis, MO Jan. 2008 – Feb. 2012
Director of Quality Assurance and Lean Manufacturing
Supervised 40 personnel • Responsible for using World Class Manufacturing (WCM) Principles • Led all quality related functions in support of business goals & objectives. Directed and assisted and directed Quality Managers and various teams with the primary focus on QMS and related KPIs. Lead Kaizen/5S Events/Trained and worked with business leaders in developing and implementing business excellence and continuous improvement programs. Responsible for supplier Quality: Managed 20 plus suppliers (Machining, Metal Fabrication, Semiconductors – SMT, Electronic & Electromechanical devices, Foundries: Exotic & Specialty Metals, LouMet, etc.): Managed internal/external supplier product quality, receiving inspection, metrology/gauge calibration and the Warranty Claim Reduction Program. Developed the Quality Systems Manual. Developed and implemented the Quality Management System (QMS)/Quality Pillars for International Standard Organization (ISO) Certification • Developed and implemented effective internal/external electronic Defective Material Report (DMR) Tracking System, Defect Coding System, First In First Out (FIFO) Color Coding System, Material Review Board (MRB) and Allocation System, Disposition of Non-Conformant Material System, and Root Cause Corrective Action (RCCA) System. • Developed metrics and Key Performance Indicators (KPI’s), Parts per Million (PPM), First Pass Yield (FPY), and Process Capability Index (Cpk) to monitor internal/external product quality. Developed monthly reports to communicate quality issues and improvements to Management. • Worked with Engineering on NPI’s to develop and implement Engineering Change Order (ECO) process to improve design development, product integration and overall product quality. Worked effectively with Engineering, Manufacturing, Purchasing, Project Management, and Sales and Safety to develop an effective QMS to support new design and development. Developed and implemented quality policies and procedures to support business strategic goals and objectives in order to grow the business from $48MM to $70MM in five years.
Rockwell Automation Corp (Corporate HQ) Milwaukee, WI Mar. 2002 – Dec. 2007
Project Manager Lean Six Sigma Black Belt
Supervised 12 personnel • Used World Class Manufacturing (WCM) Principles, Lean, 5S, Define, Measure, Analyze, Improve and Control (DMAIC), SPC, and Six Sigma Principles to reduce Non-Value Added (NVA) activities and variation Improved quality and customer satisfaction, implemented quality and process control, reduce downtime due to internal rework and on job communications, and maximize the Company’s bottom line. Trained and mentored Six Sigma Green Belts. Re-designed Global Drive Systems (GDS) Frames area layout and material flow. Kaizen Events/5S: Reduced operator’s NVA travel time by 50%, increased throughput by 20% resulting in a cost savings of $150K/year. Identified necessary/required tools and optimal number of tool carts for Tooling GDS Cell 3. Developed system to deliver parts at point of use and as kitted materials. Improved productivity by 25%, with a cost savings of $130K/year.
Early Career Various Jan 1989 – Feb. 2002
General Electric – Aerospace, Power Generation/Steam Turbine (ME, QE, 2nd Sift Production Supv., JIT Mgr.), General Motors (QA Mgr., SQA Mgr.), AlliedSignal Corporation-Aerospace (SQA/ LSSBB Certification Mgr.), Ford Motor Corporation (Lean 6Sigma Application Mgr.)
EDUCATION AND CERTIFICATIONS
Kaplan University Orlando, FL
AMBA – Currently in Process May 2017
HACCP – Certification Nov. 2015 Tucker, GA
AlliedSignal Olathe, KS
Certified LSSBB Dec. 1998
General Electric Moorestown, N J
MMP: Manufacturing Management Program
Certification Feb. 1992
Prairie View A&M University Prairie View, TX
BSEE Dec. 1988
Computer Skills
Microsoft Office: Word, Excel, PowerPoint and Access
Enterprise Resource Planning (ERP): Material Ordering and Management Systems
Systems Applications and Products (SAP): SAP applications, built around their latest R/3 system, provide the capability to manage financial, asset, and cost accounting, production operations and materials, personnel, plants, and archived documents
Great Plains Microsoft Dynamics: Material Ordering and Management Systems
Minitab, SPC Excel