Information Assistant
Resume:
**** ********* ** ************, ****, ***** 407-***-**** ac1omn@r.postjobfree.com
Jean-Nicole Martin
Reynoldsburg, Ohio, 43068
ac1omn@r.postjobfree.com
WORK EXPERI ENCE
NORFOLK SOUTHERN RAILROAD, Columbus, OH
Assistant Trainmaster, Dec 2015 – Present
Supervise and coordinate all train crew activities. Investigate all accidents and incidents, including causes, remedial action and recommended solutions. Ensure all train crews are complying with all FRA and Norfolk Southern policies and procedures. Understand the quantitative factors contributing to the major cost on the railroad, and understand the extent of their effect towards financial performances. Work with customers to ensure their cars are delivered on time.
Terminal Trainmaster, Feb 2014 – Dec 2015
Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements. Monitor spending to ensure that expenses are consistent with approved budgets. Direct investigations to verify and resolve customer or shipper complaints. Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, and government regulations. Train Dispatcher, Jan 2012 – Feb 2014
Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.
Ensure timely and efficient movement of trains, according to train orders and schedules. Conductor, Feb 2011 – Jan 2012
Review schedules, switching orders, way bills, and shipping records to obtain cargo loading and unloading information and to plan work.
Ensure cars are dropped off and picked up properly. Ensuring the train follows applicable safety rules and practices. Making sure trains stay on schedule.Carry out running repairs.Assist customers in movement of their cars.
Security Supervisor, May 2007 – Dec 2010
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Answer alarms and investigate disturbances.
Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
Manage schedules, loss prevention and resort safety training. Correctional Officer, Mar 2003 – May 2007
Conduct head counts to ensure that each prisoner is present. Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence. Record information, such as prisoner identification, charges, and incidences of inmate disturbance, and keep daily logs of prisoner activities. 7910 Priestley Dr Reynoldsburg, Ohio, 43068 407-***-**** ac1omn@r.postjobfree.com Search prisoners and vehicles and conduct shakedowns of cells for valuables and contraband, such as weapons or drugs.
Use weapons, handcuffs, and physical force to maintain discipline and order among prisoners. Guard facility entrances to screen visitors.
EDUCAT ION
Ferrum College, Ferrum, VA
Completed coursework towards Criminal Justice, Mar 2003 ADDI T IONAL SKI LLS
CommunicationAbility to work under pressureTime Management Self- motivationLeadershipAdaptability Microsoft OfficeSpreadsheets
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