Customer Service Supervisor

Alysha Hanninen

Calgary, AB

ac1olk@r.postjobfree.com - 403-***-****

To Obtain a Full-Time or Part-time position.

I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities.

WORK EXPERIENCE

Patient Food Services

Alberta Health Services - Calgary, AB - 2016-01 - Present South Health Campus

Position: Patient Food Services

Summary of Responsibilities:

• Portion food into correct serving sizes

• Prepare meals for serving

• Assemble food per tallies

• Assemble patient trays

• Deliver food to patients

• Pick up soiled patient trays

Floor/Event Supervisor

Calgary Stampede - Calgary, AB - 2007-06 - Present Calgary Stampede

Position: Floor Supervisor, Concessions

Summary of Responsibilities:

• Supervision of 50-150 staff members

• Hiring/Training of New Employee’s

• Handle Costumer Complaints

• Balancing of inventory to cash

• Handle staff issues/complaints

• Cover empty positions

• Food Preparation and Sanitation

Station Supervisor

Calgary Flames Limited Partnership - Calgary, AB - 2007-11 - 2017-03 Calgary Sports and Entertainment Corp.

Position: Station Supervisor, Concessions

Summary of Responsibilities:

• Supervision of 4-18 staff members

• Customer Service

• Inventory Control

• Training of Employee's and Volunteers

• Cash Handling/ Till Balancing

• Food Preparation and Sanitation

EDUCATION

Diploma in Youth Justice

Bow Valley College - Calgary, AB

2011-08 - 2013-08

High School Diploma

Forest Lawn High School - Calgary, AB

2006-09 - 2010-06

SKILLS

Training, Microsoft Word, Leader

AWARDS

Super Host

2007-07

It's an award given to people who show tremendous costumer service and go above and beyond what is asked of them while working during the 10 days of stampede. White Hat Award Finalist

2009

Costumer Service Award. Given to those who go above and beyond their jobs expectations to makes to costumers experience better.

White Hat Award Nomination

2011

White Hat Award Nomination

2015

CERTIFICATIONS/LICENSES

Food Sanitation and Hygiene

2016-06 - 2019-06

ProServe

2015-08 - 2020-08

Liquor License

ADDITIONAL INFORMATION

• Starting Friendly Visitor Volunteer Positon at South Health Campus.

• Participant in Charity walk for Women's cancers

• United Way Jail and Bail through Bow Valley College.

• Computer literate

• Good communicator

• Team player

• Punctual

• Loyal

• Strong Integrity

• Quick Learner

• Professionalism

• Problem Solving Skills

• Adaptable

• Organizational Awareness

• Multicultural Sensitivity\Awareness

• Tenacity

Contact this candidate