Human Resources Resource

Objective

To obtain a position that I can utilize my twenty years’ experience with high volume solid, progressive experience in the human resources and employee relations’ areas. My experience includes but not limited to benefit plans, recruitment, team building and excellent interpersonal and verbal as well as written communication skills.

Experience

Horizon House

Human Resources Manager 12/2013-

Assured sound employee relations practices by assisting supervisors understand and consistently apply policies and procedures as they relate to disciplinary actions, grievances, terminations and affirmatives actions.

Routinely monitor performance of new employees in conjunction with supervisors/managers. Recommends training and development programs to facilitate improved performance and retention.

Responsible for ensuring employee records are complete by submitting required documentation for filing, overseeing periodic file audits and following-up as needed for 100% compliance with both agency and regulatory standards.

Responsible for accurate, efficient and timely processing of employee paperwork for hires, transfers, promotions, disciplinary actions, terminations, and changes in status.

Accurately completes and submits, within specified timeframes, all personnel or payroll related paperwork including Personnel/Payroll Action forms, disciplinary actions, performance reviews, timesheets, on-site orientations, and mandatory training documentation.

Ensured that established salary plan guidelines are maintained. Identify problem areas and recommend changes to maintain internal equity and agency's competitive position in relevant labor market.

Participated in annual review of human resource policies and procedures and recommend changes as needed.

Provided career counseling to all staff by identifying career options and development needs for lateral and upward moves.

Participated in the design and implementation of in-service training programs specifically Human Resources issues.

Served as liaison to payroll and benefits by communicating needs and/or concerns and facilitating, resolution.

Visited sites and attended meetings regularly to monitor employee related issues and unit/section development needs.

Provided supervision of subordinate staff including training, monitoring, performance feedback and discipline.

Kirkbride (CoreCare Systems) 03/2010- 12/2013

Human Resources Manager

Performed as a strategic partner to the development and accomplishment of the organization-wide business plan and objectives.

Plays an integral role in the organizational success through advocacy of the employees which includes expertise in creating a positive work environment.

Responsible for activities including new hires, recruitment, benefits, and compliance.

Consulted with managers and directors on employee issues, including compensation, benefits and employee relations.

Performed and overseen the recruiting process. Assist in developing the packages and approving any potential offers.

Managed the day-to-day operations of the Human Resource office.

Carries out responsibilities in the following functional areas: departmental development, Human Resource Information Systems (HRIS), employee relations, training and development, benefits, compensation, organizational development, and employment.

Responsible for recruiting and staffing logistics,

Responsible for employee orientation, development, training and policy development.

Oversee compensation, benefits, employee safety, welfare, wellness and health; and employee services and counseling.

Coordinates implementation of services, policies, and programs through Human Resources staff.

Tracks the employee's adherence to the company attendance policy.

Act as a consultant to managers and supervisors related to employee issues.

EDS formerly Towers Perrin 12/2000-12/2009

January 2005 (Human Resources Generalist/ Client Liaison)

Performed duties including HR Systems supporting benefit programs

Maintained business partner agreements and ensured company compliance with federal, state and local personnel

Performed day to day benefits operational environment experience

Communicated with the client on a regular basis regarding performance

Overseen daily operations to ensure they are professional represented to the client

Monitored issues and risks to identify and escalated to the appropriate decision makers in a timely manner

Resolved client level escalations while maintaining client satisfaction

Overseen and perform recruitment and training. Overseen weekly data reports for staffing and recruiting

Performed specific projects independently

Ensured client specifics are adhered to timely and appropriately

Transmitted and reconciled weekly payrolls

December 2000 (Human Resources Administrator/ Client Delivery)

Develop strategies to attain Service Level Agreements. Ensured deliverables are provided in a timely manner

Communicated between the client and internal teams regarding delivery performance

Overseen daily operations to ensure that they are professional represented to the client

Monitored issues and risks to identify and escalated to the appropriate decision makers in a timely manner

Supported client by assisting with or providing client-specific reporting

Act as gatekeeper between auditors and staff with regard to audits

Managed projects regarding project status and issues/risks

Performed initial investigation and analysis of incident reporting; including Errors Omissions and Security Violations

Education

M.B.A. Human Resources and Management – Strayer University

B.A. Human Resources and Management – Cum laude Rosemont College

A.A. Business Management – Community College

Certificate of Achievement in Human Resources Management – Villanova University

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