e-Mail: ac1ok3@r.postjobfree.com

ac1ok3@r.postjobfree.com

Phone:+1-201-***-****

JAYALAKSHMI LAKSHMANAN

Overview

Over 16 years of overall experience with International exposure to the clients at their premises. Worked as a Automation QA Architect. Internationalization Architect experienced in implementing QA Automation Framework for handling multi-language support. Design best practices and i18n migration strategy for QA Automation. Have leaded projects ranging from Mobile application, Flex application, Web application, SOA, Headless/API, Main frame application, Data Migration and Client server application projects in Agile, Iterative and Waterfall development process.

Have working experience in Automation Tools See Automation (Mobile Apps), Selenium C# WebDriver, UFT & QTP, Ranorex, WinRunner and Defect Tracking Tools. Working on Team Foundation Server for version control and team code accessibility. Responsibilities including developing Automation framework for multiple projects as a Project lead with the ability to manage diversified teams and interests. Experience in managing offshore and On-site models by effectively levering the team. Have excellent communication skills with building and maintaining strong client relationships. Have been an excellent motivator for the team members and project managers.

Developed and Implemented Test suites with features like calling external VB script files, XML files, Data Driven, Database Checks, Batch and accessing Library Functions. Responsibility includes in defining test plans and choosing test strategies. Good exposure to complete SDLC. Written test cases for smoke, unit level, functional, integration and system testing. Lead i18n library and Unicode support for Application.

Aspiration

Looking forward to utilise my diligent and dynamic working abilities to adapt to diversified roles and environments.

Technical Skills

Functional Testing Tools See Automation, Ranorex, Selenium C#, WebDriver, UFT 12.50, QTP 11 / 10 / 9.5 / 9.2,

WinRunner 7.0

Source Code Management Team Foundation Server

Performance Testing Tools LoadRunner 12.0 / 8.0 / 6.0

Bug Tracking Tool ALM, Quality Centre

RDBMS Foxpro, MS Access, SQL Server

Tools/Technology/Protocol Visual source safe, Ms-Visio, Webservices, SOAP messages

Languages C#, XML, HTML, VB Script, COBOL

Operating Systems MS Windows

Quality Procedure ISO-9001, CMMi Level 5, ISO-270001

Domain Entertainment, Media, Banking, Health care, Inventory, Purchase, Sales

USA Work Experience Summary

Company Name

Period Employed

Worked As

HealthFirst USA

Oct 2015 – Till Date

QA Automation Consultant

Enernoc (Shore Group) USA

Jan 2013 – May 2013

Senior QA Automation Engineer

Fidelity (Veritude) USA

Jul 2012 – Dec 2012

Senior QA Automation Engineer

Trizetto (Black Diamond) USA

Dec 2011 – Jun 2012

Senior QA Automation Engineer

Sovereign Bank (Indra) USA

Jul 2011- Dec 2011

QA Manager / Senior QA Analyst

India Work Experience Summary

Company Name

Period Employed

Worked As

Shasta Tek Solutions

Aug 2013 – Jan 2015

QA Architect

Virtusa

Jul 2007 – Feb 2011

Senior QA Analyst

IBM

Aug 2006 – Jun 2007

Senior QA Engineer

iSOFT R & D (P) Limited, Chennai, India

Nov 2004 – Aug 2006

Quality Engineer

Ellaar Infotek (P) Limited, Chennai, India

Aug 2003 - Oct 2004

Tester

MIIT Info Solutions, Chennai as Tester and Developer, Chennai, India

Jan 2001 - Aug 2003

Tester and Developer

Education

Master In Computer Application, Indira Gandhi National Open University, India 2001- 2003

Bachelor of Computer Applications, University of Madras, India 1997- 2000

e Commerce applications, Orchid Soft Systems, Chennai, India 2000 – 2001

Certifications

Hp Certified Professional – QC 9.2 – 7/31/2008 Candidate ID – SR3541634

Hp Certified Professional – QTP 9.2 – 7/26/2008 Candidate ID – SR3541634

Six Sigma – White Belt – 4/20/2007

CSTM – Certified Software Test Manager – 2/16/2007

CSQA – Certified Software Quality Analyst – 3/18/2006 CSQA Number – 20177

CSTE – Certified Software Tester Granted – 9/17/2005 CSTE Number – 8615

Project Summary

Clients

HealthFirst, DownTown, NY

Working For

A Systems, USA

Time Period

Oct 2015 to Jan 2017

Working As

QA Automation Consultant

Projects Managed

Healthx

TruCare

MDM

CSS

CRM

Overall Work Summary

Responsible to design test framework to cater enterprise applications

Responsible for preparing Automation Test Scripts

Responsible for monitoring and updating ALM with latest test cases and results

Extended existing framework to adopt upgraded Pega Controls

Providing technical consultation for Automation projects

Responsible for interviewing and recruiting people

Project Details

HealthFirst – Healthcare, DownTown, NY Oct 2015 – Till Date

QA Automation Analyst

Working as a QA Automation Analyst.

Developing automation Framework using QTP for Pega applications.

Developing Automation framework for API/WebService using VBScript.

Developing Framework to test UI using Ranorex and C#.

Framework environment – API / Webservice, Pega Application and SQL Server.

Using Agile development Process.

Worked For

Shasta Tek Pvt Ltd

Time Period

Aug 2013 to Jan 2015

Worked As

Sr. Project Manager

Projects Managed

QA Practice (Center Of Excellence)

CSF Picturetising

ABB Widget

ABB Google Map Integration

Grande NPS Tracker

STAF (Shasta Test Automation Framework)

Clients

CS Frontiner

Atlantic Broadband Service

Grande Communications

Overall Work Summary

Managing the team size of 10 out of 2 people in onsite and 8 people in offshore

Managing multiple projects in parallel for the entire Software Testing Life Cycle

Submitted Weekly Status Reports, Monthly & Quarterly reports

Responsible for customer management, Planning, Analysis, Design control, monitoring Development, allocating work and resource, Quality sign off and final delivery sign off

Responsible for establishing the Framework and implementing in the project

Providing technical consultation for Automation projects

Responsible for interviewing and recruiting people

Preparing the training material

Participated in Pre-Sales

Project Details

QA Practice (Center Of Excellence) - India Aug 2013 to Jan 2015

Automation Architect

Worked as a QA Automation Team Lead.

Developed Automation Framework for STAF (Shasta Test Automation Framework).

Developed Customize Report Tool for STAF (Shasta Test Automation Framework).

Representing Sr. QA Automation Architect in Demo of STAF to client like CSF.

Prepared Testing Checklist for - Automated Test Script / Test Suite.

Automation Framework document for Mobile Application.

Participated in Pre-sales for Grande, CSF.

Implemented Automation Framework for ABB Reports.

Prepared training material for QTP, See-Automation.

Prepared training material for Automation Framework.

Prepared tutorial for developing framework.

Training the resources in both Automation Tool and Automation Framework.

Supported technically to Shasta team in onsite for Automation.

Application environment – Mobile App, Java, C#, ASP.NET, Desktop client and Web services.

Grande NPS Tracker (Process and Compliance) - Dallas, TX Jun 2014 to Jan 2015

Automation Architect

Working as a project manager and QA Automation Architect.

Participated in application knowledge transfer.

Prepared automation approach and Framework.

Preparing estimation for project.

Implementing suitable framework, which handles the frequent Application changes.

Trained the teams in QTP and automation Framework.

Application environment – ExtJS, PHP, MS SQL, C#, Selenium.

CSF Picturetising - Boston, MA Nov 2013 to Nov 2014

Automation Architect

Working as a project manager and QA Automation Architect.

Established the automation Framework.

Application environment – ASP.NET, iOS, MS SQL, Javascript, C#.

ABB Widget (Mobile) - Quincy, MA Feb 2014 to Aug 2014

Automation specialist

Worked as a Delivery manager and Automation specialist.

Managed entire life cycle of the project.

Introduced See-Automation tool to test Mobile application.

Application environment – Java, Servlet, Android, MS SQL.

ABB Google Maps Integration - Quincy, MA Feb 2014 to Aug 2014

Automation specialist

Worked as a Delivery manager and Automation specialist.

Managed entire life cycle of the project.

Integrated ABB data in google MAPS and Earth

Involved in POC for developing Application.

Application environment – ASP.MVC, C#, MS SQL, Javascript, Selenium, NUnit.

USA Professional Experience Details

Clients

Enernoc, Boston, MA

Working For

Shore Group, USA

Time Period

Jan 2013 to May 2013

Working As

Senior QA Automation Engineer

Projects Managed

Energy Management

Overall Work Summary

Responsible for preparing Automation Test Scripts.

Responsible for monitoring and updating Quality Center with latest test cases and results.

Extended existing framework to adopt upgraded Flex Controls.

Lead i18n library and Unicode support for Application.

Project Details

Enernoc – Energy Management, Boston, MA Jan 2013 – Apr 2013

QA Automation Analyst

Working as a QA Automation Analyst.

Developing automation Framework using QTP for web applications.

Framework environment – VB script, Excel and XML.

Design best practices and i18n migration strategy for QA Automation.

Application environment – Flex Application, Webservice and SQL Server.

Using Agile development Process.

Clients

Fidelity, Boston, MA

Working For

Veritude, USA

Time Period

Jul 2012 to Dec 2012

Working As

Senior QA Automation Engineer

Projects Managed

Finance

Overall Work Summary

Responsible for preparing Automation Test Scripts BPT (Business Process Testing) Framework.

Responsible for monitoring and updating Quality Center with latest test cases and results.

Define new framework for Windows Presentation Foundation (WPF)Controls.

Project Details

Fidelity – Finance Service, Boston, MA July 2012 – Dec 2012

QA Automation Analyst

Working as a QA Automation Analyst.

Developing automation Framework using QTP for both windows and web applications.

Framework environment – VB script, Excel and XML.

Application environment – WPF, Microsoft Office, ASP.NET, Webservice and SQL Server.

Using Agile development Process.

Clients

Trizetto, Boston, MA

Worked For

Black Diamond, USA

Time Period

Dec 2011 to Jun 2012

Worked As

Senior QA Automation Engineer

Projects Managed

Healthcare Management

Overall Work Summary

Responsible for preparing Automation Test Scripts.

Responsible for monitoring and updating Quality Center with latest test cases and results.

Project Details

Trizetto – Healthcare Management, Boston, MA Dec 2011 – Jun 2012

QA Automation Analyst

Worked as a QA Automation Analyst.

Developed automation Framework using QTP.

Framework environment - VB script, Excel and XML.

Application environment – ASP.NET, Webservice and SQL Server.

Framework has been implemented in 6 Modules (Utilization Management, Managing Doctor, Patient Request, Claims Process, Managing Episode and Assignments).

Clients

Sovereign Bank, Boston, MA

Worked For

Indra, USA

Time Period

Jul 2011 to Dec 2011

Worked As

Sr. QA Analyst / QA Team Lead

Projects Managed

Personal Loan and Collection

Overall Work Summary

Leading the team size of 6 for preparing test scripts.

Providing technical consultation for Automation projects.

Communicate with different vendor and development team to plan test strategy.

Responsible for establishing the Framework and implementing in the project.

Responsible for monitoring and updating Quality Center with latest test cases and results.

Responsible for customer management, Planning, Analysis, Design control, monitoring Development, allocating work and resource, Quality sign off and final delivery sign off.

Project Details

Sovereign Bank – Personal Loan and Collection, Boston, MA Jul 2011 – Dec 2011

Sr. QA Analyst / QA Team Lead

Worked as a QA Team Lead.

Participated in application knowledge transfer.

Communicated with different stake holders for planning and smooth execution.

Implemented suitable framework, which handles the frequent Application changes.

Used Agile development Process.

Application environment – Java web application and Web services.

India Professional Experience Details

Worked For

Virtusa

Time Period

Jul 2007 to Feb 2011

Worked As

Sr. QA Analyst / QA Team Lead

Projects Managed

Global Delivery Operation - Practice (Center Of Excellence)

Tenet Health Care

BNP Cardif

CaseNET Automation – CaseNET

Licensing – AspenTech

JPMC Automation – JPMC

BT

AIU (AIG)

Standard Chartered Bank (SCB)

VTAF (Virtusa Test Automation Framework)

Clients

Tenet Health Care

BNP Cardif

CaseNET

AIG

AspenTech

JPMC

BT - UK

Standard Chartered Bank (SCB)

Virtusa (GDO Practice)

Overall Work Summary

Leading the team size of 9 out of 2 people in onsite and 7 people in offshore

Managing multiple projects in parallel for the entire Software Testing Life Cycle

Submitted Weekly Status Reports, Monthly & Quarterly reports

Responsible for customer management, Planning, Analysis, Design control, monitoring Development, allocating work and resource, Quality sign off and final delivery sign off

Responsible for establishing the Framework and implementing in the project

Providing technical consultation for Automation projects

Responsible for interviewing and recruiting people

Preparing the training material

Participated in Pre-Sales

Project Details

Global Delivery Operations / Practice (Center Of Excellence) - Chicago, IL July 2007 to Feb 2011

Sr. QA Analyst / Team Lead

Worked as a QA Automation Team Lead.

Developed Automation Framework for VTAF (Virtusa Test Automation Framework).

Developed Customize Report Tool for VTAF (Virtusa Test Automation Framework).

Representing Sr. QA Member in Demo of VTAF to client like JPMC, CISCO, BT, Cardif and SCB.

Prepared Testing Checklist for - Automated Test Script / Test Suite.

Automation Framework document for Mainframe Application.

Participated in Pre-sales for AspenTech, Cardif - PEMSA as Automation consultant.

Implemented Automation Framework for BT Agile Project.

Prepared training material for QTP.

Prepared training material for Automation Framework.

Prepared tutorial for developing framework.

Training the resources in both Automation Tool and Automation Framework.

Supported technically to Virtusa team in onsite for Automation.

Application environment – Java, C#, ASP.NET, Desktop client and Web services.

Tenet Health Care (Process and Compliance) Automation - Dallas, Tx Nov 2009 to Feb 2011

Sr. QA Analyst / Team Lead

Worked as a QA Team Lead and Automation Team Lead.

Participated in application knowledge transfer.

Prepared automation approach for Tenet Health Care.

Interacted with the offshore QA team.

Established the automation Framework.

Preparing estimation for project.

Implementing suitable framework, which handles the frequent Application changes.

Trained the teams in QTP and automation Framework.

Successfully Delivered automation scripts as per the requirements.

Application environment – Java web application with PEGA rule engine.

BNP Cardif Automation – PEMSA Application - NYC,NY June 2009 to June 2009

Sr. QA Analyst / Team Lead

Worked as a QA Team Lead and Automation Team Lead.

Participated in application knowledge transfer.

Established the automation Framework.

Involved in POC for developing Application.

Participated in Pre-sales for BNP Cardif Automation – PEMSA as Automation consultant.

Application environment – Java web application.

BT Automation - CMPS Platform - UK May 2009 to May 2009

Sr. QA Analyst / Team Lead

Worked as a QA Team Lead and Automation Team Lead.

Participated in application knowledge transfer.

Prepared automation approach for entire CMPS Platform.

Interacted with the offshore QA team.

Established the automation Framework.

Implementing suitable framework, which handles the XML and Application generated data validations.

Used Agile development Process.

Trained the teams in QTP and automation Framework.

Successfully Delivered automation scripts as per the requirements.

Application environment – Java web application and Web services.

BT Automation - MDM Platform - UK Dec 2008 to Apr 2009

Sr. QA Analyst / Team Lead

Worked as a QA Team Lead and Automation Team Lead.

Participated in application knowledge transfer.

Prepared automation approach for entire MDM Platform.

Interacted with the offshore QA team.

Established the automation Framework.

Preparing estimation for following projects CPE, FCE, Retail, and TSR – for both SMOKE and REGRESSION Test Suite.

Implementing suitable framework, which handles the XML and XL data validations.

Used Agile development Process.

Trained the teams in QTP and automation Framework.

Leading team size of 6.

Successfully Delivered automation scripts as per the requirements.

Application environment – Java web application and Web services.

BT Automation – Excel Macro - UK Oct 2008 to Oct 2008

Sr. QA Analyst / Team Lead

Worked as a QA Team Lead and Automation Team Lead.

Participated in application knowledge transfer.

Prepared automation approach.

Attending Scrum Call.

Established the automation Framework.

Done POC on established Automation Framework for Excel Macro Automation.

Implementing suitable framework, which handles the XML and XL data validations.

Used Agile development Process.

Trained the teams in QTP and automation Framework.

Delivered automation scripts as per the requirements.

Application environment – MS Office with Visual Basic.

CaseNET Automation – Bedford, MA Apr2008 to Aug 2008

Sr. QA Analyst / Team Lead

Worked as a QA Team Lead and Automation Team Lead.

Interacted with the onsite team.

Studied the application and select the apt Automation Framework.

Prepared approach document for Automation Framework.

Trained Manual Testing 6 Member Team in QTP Automation.

Supported team to take HP Certified in both QTP and QC.

Supported two streams in CaseNET Project for both UI and Data Feed Testing.

Successfully delivered Automation scripts.

Application environment – Java web application.

AIU / AIG Automation Support – Manila, Philliphines Mar 2008 – Apr 2008

Sr. QA Analyst / Team Lead

Worked as a QA Team Lead and Automation Team Lead.

Interacted with the onsite team.

Analyzed the existing Framework.

Prepared a document for design of existing framework with Pros and Cons.

Fixed the issues in existing scripts and without modifying the framework.

Successfully executed the script as per requirement.

Application environment – Java web application.

AspenTech Automation – Burlington, MA Jan 2007 – Jan 2007

Sr. QA Analyst / Team Lead

Worked as a QA Team Lead and Automation Team Lead.

Interacted with the team.

Study the application and prepared the report application status whether fits for automation.

Participated in Pre-sales activity for Automation estimates.

Application environment – Java web application.

JPMC Automation – Chicago, IL Aug 2007 - Dec 2007

Sr. QA Analyst / Team Lead

Worked as a QA Team Lead and Automation Team Lead.

Studying existing Automation Framework.

Document the existing Automation Framework with Pros and Cons.

Design best practices and i18n migration strategy for QA Automation.

Lead i18n library and Unicode support for Application.

Leading team size of 6.

Involved in scripting.

Delivered the Automation framework for JPMC Forms Application as per business requirement.

Application environment – Java web application.

Worked For

IBM

Time Period

Aug 2006 to June 2007

Worked As

Sr. Test Engineer / Team Lead

Products Involving

Suntrust US

Overall Work Summary

Lead the offshore team for Automation process in preparing QTP Scripts.

Prepared QTP scripts for Regression Test.

Created the Test plan for creating for Regression Test.

Designed the Regression Test Bed.

Project Details

Suntrust Automation - US Aug 2006 - Jun 2007

Automation Lead / Team Lead

Lead the offshore team for Automation process in preparing QTP Scripts.

Prepared QTP scripts for Regression Test.

Responsible for creating Test data for Mainframe application.

Tested Mainframe application.

Created the Test plan for creating for Regression Test.

Designed the Regression Test Bed.

Application environment – Mainframe.

Worked For

iSOFT R & D Pvt. Limited, Chennai, India

Time Period

Nov 2004 to Aug 2006

Worked As

Quality Engineer / Team Lead

Products Involving

Primary Care – NHS UK

Lorenzo – NHS UK

Overall Work Summary

Attend the Functional requirement walkthrough

Prepared the review report for the Functional Document

Writing test cases for smoke, unit and integration level

Writing scenario based test scripts for designing Maternity forms

Prepared QTP and executed scripts

Maintaining Test reports for the both Manual and Automated testing

Project Details

Primary Care – Manchester, UK Jun 2006 to Aug 2006

Automation Team Lead

Worked as a QA Team Lead.

Prepared QTP and executed scripts for the Primary care module.

Application environment – C#, ASP.Net and Web Services.

Lorenzo – Manchester, UK Nov 2004 to Jun 2006

Automation Team Lead

Worked as a QA Team Lead.

Attend the Functional requirement walkthrough.

Prepared the review report for the Functional Document for the EPR module.

Writing test cases for smoke, unit and integration level for the EPR module.

Writing scenario based test scripts for designing Maternity forms.

Prepared QTP and executed scripts for the EPR module.

Maintaining Test reports for the both Manual and Automated testing.

Application environment – C#, Web UI, Desktop UI and Web Services.

Worked For

Ellaar Infotek Pvt. Ltd, Chennai, India

Time Period

Aug 2003 to Oct 2004

Worked As

Test engineer

Projects Managed

EMDI – ERP

Despatch-1 Sync Engine

Gulliver web maintenance Project

Clients

EMDI, Europe

Clark Business Solutions

Oliver Consulting

Overall Work Summary

Functioned as a Tester

Defining the Testing Strategy

Involved in developing Test Plan

Developed Performance Scripts

Project Details

EMDI ERP System - Luxembourg Jan 2004 - Oct 2004

Sr. Team Lead

Worked as a QA Team Lead and Automation Team Lead.

Involved in developing test plan.

Writing test cases for unit and integration level for the entire module.

Developed and executed the Test Procedures and Test Cases using the WinRunner 7.0.

Writing Test scripts and functions wherever necessary for various units of the business modules.

GUI testing.

Leading team size of 2.

Maintaining the Test report in TestDirector .

Application environment – C# with Desktop UI.

Atlantic Broadband - Chennai, India Jan 2004 - Oct 2004

Sr. Team Member

Functioned as Tester.

Defined the Testing Strategy.

Created of Test Data sheet Format.

Application environment – ASP web application.

Despatch-1 Sync Engine - Colorado Springs, CO Dec 2003 - Jan 2004

Sr. Team Lead

Worked as a QA Team Lead and Automation Team Lead

Involved in developing test plan.

Writing test cases for unit and integration level for a single module.

Application environment – Visual Basic Desktop application.

Gulliver e-Billing System - Colorado Springs, CO Aug 2003 - Nov 2003

Sr. Team Lead

Worked as a QA Team Lead and Automation Team Lead

Deciding the strategy and methodology for automated testing.

Developed Automation scripts as per the test cases written.

Effort analysis for automated testing and manual testing.

Developed Performance Scripts.

Application environment – ASP web application.

Worked For

MIIT Info Solutions, Chennai, India

Time Period

Jan 2001 to Aug 2003

Worked As

Tester and Developer

Projects Managed

Subscriber Service Pack 1.0

Provisional Bill Pack 1.0

Conference Hall Booking

Clients

Sri Om Muruga Communications, India

Balagi Provisional Stores, India

Client Axes Technologies Pvt Ltd, Chennai

Overall Work Summary

Worked as a Developer and Tester

Involved in application development and implementation

Involved in Testcase creation and Testing

Project Details

Subscriber Service Pack 1.0 - Chennai, India Dec 2002 - Aug 2003

Sr. Team Member

Functioned as Developer and Tester

Involved in all phases of system Designing and Testing.

Defining the Testing Strategy.

Creation of Test Data sheet Format.

Application environment – Visual Basic Desktop application.

Provisional Bill Pack - Chennai, India Apr 2002 - Nov 2002

Sr. Team Member

Functioned as Developer.

Involved in all phases of system coding and testing.

Application environment – Visual Basic Desktop application.

Lanka Gifts Online- Chennai, India Sep 2001 - Mar 2002

Sr. Team Member

Functioned as Developer.

Involved in all phases of system coding and testing.

Application environment – ASP, VB 6.0 and SQL Server 8.0 as the backend.

Conference Hall Booking - Chennai, India Jan 2001 - Aug 2001

Team Member

Functioned as Client side developer.

Involved in all phases of system coding and testing.

Application environment – Html, Servelts and Ms-Access as the backend.

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