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Sales Customer Service

Gainesville, FL
August 05, 2017

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Tiara Kirkland

Template Maker - Continental Surfaces

Hawthorne, FL 32640 - 352-***-****

Template Maker motivated to learn new trades and skills. Interested in growing a career and fostering leadership capabilities. Who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. WORK EXPERIENCE

Template Maker

Jackson Stoneworks - Gainesville, FL - June 2015 to Present Run a laser to do templates for granite countertops. Template Maker

Continental Surfaces - Landover, MD - September 2012 to May 2015 I drive to a customer's house and preform a template of their countertops, vanities, fireplaces, and etc. I work a laser (LT 55) and use a CAD like program to insure that measurements are correct. Office Manager

Tom James Company - Charleston, WV - February 2008 to August 2012 Entering customer orders for custom men's and women's clothing. Ordering office supplies, faxing invoices, answering the multi line phone and any other office duty needed. Field Coordinator/Inside Sales

International Stone Source - Hawthorne, FL - March 2003 to July 2007 I sold Granite and Marble. Would also do field sales and estimates at customer's homes. I would also order stone, answer phones, schedule templates, fabrication and installation of countertops. Lead a winning sales team.



• Safety procedures knowledge

• Works well independently

• Strong mechanical aptitude

• Basic math and measuring aptitude

• Effective at multi-tasking

• Valid West Virginia driver's license

• Possesses a reliable vehicle

• Capable of heavy lifting

• Dependable and reliable

• Self-motivated

• Proficient in AutoCAD

• Excellent customer relations

• Design development

• Adobe Creative Suite

• Strong knowledge of design trends

• Organized

• Critical thinking

• Attention to detail

• Quality assurance

• Professional phone etiquette

• Excellent communication skills

• Articulate and well-spoken

• Customer service-oriented

• Flexible

• Excellent planner and coordinator

• Works well under pressure

• Social media knowledge

• Pleasant demeanor

• Appointment setting

• Multi-line phone proficiency

• Critical thinker

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