Training Coordinator and Human Resources Assistant with experience in a corporate environment. Proficient in all Administrative Assistant duties. Self-starter, outgoing and detailed orientated. Experienced in the use of custom and administrative software applications; Microsoft Office, Microsoft Word, Power Point, Excel and Share Point.

WORK EXPERIENCE

CUSTOMER SERVICE/CASHIER

Publix – Madison, AL – 2017 to Present

Handle cash transactions

Scan goods and collect payments

Resolve customer complaints and provide ultimate resolutions.

TRAINING COORDINATOR/HUMAN RESOURCES

ATI Huntsville - Huntsville, AL - 2012 to 2017

Performed training and the continuous building of the Learning Management System to ensure compliance needs.

Maintain and update versioning, course material and curriculum information within the system.

Developed and maintained tracking of On the Job Standards for all production operations and quality compliance.

Management of training modules developed to meet 18001 and 14001 OHSAS requirements.

Assisted Human Resources

SERVICE COORDINATOR/ ADMINISSTRATIVE ASSISTANT

ADS Security - Huntsville, AL - 2010 to 2012

Perform general office duties

Coordinate outgoing department correspondence

Receives all service calls and coordinate service schedule.

Responsible for all tech time sheets entered and sent to Corporate.

Submit new business contracts, bill installations, recurring charges and all payable invoices for the branch.

Cross trained in all office manager duties.

CONTRACTS COORDINATOR/ INTERNAL CREDENTIALING

D&Y Staffing - 2007 to 2010

Prepare new and reverification packets for providers.

Verify credentialing, licenses, peer references and any Federal Sanctions against for prospective and pending providers.

Help to train new Internal Coordinators and lead them as them become part of the administrative team.

Administrative duties include the ability to multi - task, demonstrate attention to detail and computer experience using Microsoft word, Lotus Notes and Excel.

EDUCATION Associate of Arts Hagerstown Junior College

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