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Sales Customer Service

Location:
Spokane, WA
Posted:
August 05, 2017

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Resume:

James Borders

**** **** ********* ***

Spokane Valley, 99206

Cell 509-***-****

ac1ogq@r.postjobfree.com

Objective:It is often said that to operate effectively within a financial environment, one must be tenacious, analytical, and highly motivated. In addition to these characteristics, I also offer an unsurpassed level of commitment in developing new and cultivating existing relationships. I have over 9 years of banking experience. I’m coachable, eager to learn new skills, take on challenges and complete any education/licensing necessary for career growth and development. I excel in gathering client information, analyzing data, uncovering needs, and providing appropriate recommendations.

Work: Experience:

2017- Present The Legacy Group

Inside Sales Agent. Spokane, WA

Assist in all aspects of the sales process, prospecting, cultivating, setting appointments and managing leads for the Real Estate agents

2015-2017 Bank of America

Relationship Manager SpokaneValley, WA

Sell retail banking products and services to customers and prospects. In charge of Loans and Lines of Credit. Manages customer portfolio, services relationships and cross sell all products and services. With a strong Focus on Business. Provides a broad spectrum of financial and credit services with the goals of acquiring 100% of the customers’ business while using profiling analysis tools to identify cross sell opportunities

2011-2015 Wells Fargo Bank

Personal Banker Thousand Oaks, CA

Sell retail banking products and services to customers and prospects. Manage customer portfolio, services relationships and cross sell all products and services. Provide a broad spectrum of financial and credit services with the goals of acquiring 100% of the customers’ business while using profiling analysis tools to identify cross sell opportunities.

2010-2011 Archstone Apartments

Leasing Consultant Simi Valley, CA

Combine sales, customer service and marketing skills to build relationships with prospective residents and introduce them to Archstone. As the initial contact point, either by phone, on-line or in person with a sales focus to connect with prospective residents and showcase the differences that made Archstone unique.

2007-2010 Wamu/ Chase Bank

Personal Banker Camarillo, CA

Responsible for retaining and deepening banking relationships with existing customers as well as acquiring desirable new customers. Through active relationship management and regular customer contact, identifies and anticipates customer’s financial needs, matches products and services to help fulfill those needs.

2003-2006 Snap Wireless (T-Mobile Dealer)

Assistant Manager/Recruiter Ventura, CA

Responsible for sales, meeting a very strict quota under a very competitive environment. Responsible, for running the location during the General Manager’s absence, maintaining a high level of customer service, with an emphasis on customer service, Recruiting new associates, holding group interviews.

Awards:

2017 #4 Sales Pcacific Northwest, achievement Recognition, Bank of America

2016 Global Recognition award Sales/service, Bank of America

2015 #3 Company wide Sales Excellence Award, Wells Fargo Bank

2013 Service Excellence Award, Wells Fargo Bank

2012 Sales Excellence Award, Wells Fargo Bank

2010 Platinum Sales, (S280K in Leases) Archstone Apartments

2009 Top Sales in the Region, Chase Bank

2007 Top Sales in District, Wamu

Education:

2010-2013 University of Laverne ; Oxnard ; CA

2003-2005 Ventura Community College; Ventura; CA

1997-2000 Adolfo Camarillo High School; Camarillo; CA



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