Technical Support Network
Resume:
Executive Summary
An ambitious, self-motivated individual who has the necessary Networking skills, personal attributes required for a successful career at the highest levels.
Boasting a strong academic background and a proven track record of bringing value to a Business, as well as possessing valuable customer facing skills and an agile technical mind that is able to come up with innovative technological solutions to seemingly intractable problems.
Highlights of Expertise
Systems Management
Network Security
End-user Support
Resource Management
Troubleshooting/Resolution
Technical Support
Career Summary
HARIZ TECHNOLOGIES, THENI JULY 14-OCT’15
SYSTEM ENGINEER
Responsible for designing, organizing, modifying, and supporting a company's computer systems. Designs and installs LANs, Internet, and network segments.
Roles and Responsibilities
Implemented small office network.
Installation and configuration of router, switch, workstations, printers and fax.
Installation of Microsoft Office, configured email accounts and shared resources. Provided on-going technical support and service.
Prepare and deliver new laptops, PCs, Printers and other IT hardware
Install, maintain and manage McAfee Security Center package.
Re-engineered existing CAT6 cable plant infrastructure for office expansion and migration from previous network.
Configuration of layer 2 and layer 3 equipment.
Increased network efficiency.
Performing and coordinating effective installation and performance of advanced operating system hardware and software on laptops, desktops & servers.
Network Redesign for branches and campus locations.
Analyze existing network issues using network simulator
Monitor all network devices using IP Scanner and PORT Scanner.
Provide on-going technical support and service.
Electromags Automotive Products Pvt Ltd (BBTCL DEC 15- Till Now
SYSTEM ENGINEER
Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system. Maintain network hardware and software. Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability. May supervise other network support and client server specialists and plan, coordinate, and implement network security measures.
Roles and Responsibilities
OS Troubleshooting - Solving a no-boot situation, Random reboots on servers; Analyze blue-screens.
Server Operating Systems - Windows Server 2008.
Administrating & designing LANs, WANs internet/intranet and voice networks.
Analyzing & developing key components using methodology prescribed techniques.
Communicating and negotiating with users, specialists, other staff and suppliers.
Network connectivity troubleshooting, ping, tracert, telnet.
Responsible for communication protocols, configuration, integration & security.
Investigating, diagnosing and resolve all network problems.
Real-time Experienced in Vlan and Eigrp.
Maintaining pre-packaged software applications on the LAN.
Upgrading and repairing faults on CIS systems, networks & peripheral equipment.
Server/ Network Configurations - DHCP, DNS, Routing & Remote Access, Group policy (GPO).
Network Migration from RIP to OSPF.
Antivirus K7 Antivirus, Kaspersky & Escan Internet Security.
Network Cabling - Crimping of straight & Cross cable.
Defining and implementing policies for password restriction, account lockout, password expiry etc. Granting / revoking access of users to Servers, Applications, Files and Printers.
Managing the ERP related Issues
Sales price updates, Purchases Order related Issues handling, Vendor creation, Invoice creation, forecasting, Recalculation.
Backup configuration in routers and Switches.
Analyzing, monitoring and reporting performance statistics and providing inputs regarding resource utilization, storage requirements
Maintaining the radio frequency connectivity
To take backups on servers as per organizational policy within the organization so as to facilitate no loss of data in times of disaster.
To manage the IT infrastructure & maintain zero downtime on all computing resources.
Router, Hub & Switch -Working Knowledge of Router, Hub & Switch.
Remote Desktop Connection - Remote Assistance, Remote Desktop Connection.
Outlook Notes - Microsoft outlook Installation & Configuration Installation & Configuration.
Hardware & Networking Desktop/Laptops/Printers and all range of Printers, including N/w Printers, Network cards, CD-DVD RW, Scanners
Installation & Configurations of Software & Utilities - Microsoft Office X, OS X, AX2009, Antivirus Etc.
Technical Skills
Routing
:
EIGRP,OSPF,RIP,IP Routing
Switching
:
VLAN,VTP,STP,ETHER CHANNEL,HSRP
Security
:
ACL,NAT,PORT SECURITY, Firewalls
Network Management
:
DHCP, DNS,FTP
WAN
:
HDLC,PPP,FRAMERELAY
Network Model
:
TCP/IP,OSI
Education Summary
Accomplished B.E EEE in the year of 2014 in Anna University, Chennai with 69% CGPA.
Accomplished HSC in the year of 2010 State Board of Tamil Nadu with 62% of marks.
Accomplished SSLC in the year of 2008 in State Board of Tamil Nadu with 74% of marks.
Key competencies and skills
Ability to identify, understand and give priority to urgent issues.
Able to work on cross-divisional projects.
Able to develop, coordinate, delegate and plan work activities.
Able to identify cost-effective technical solutions that meet business needs.
Ensuring that all IT changes are managed so that they minimize downtime and risk of any inconvenience.
Developing and maintaining the infrastructure and IT systems.
Negotiating IT service contracts with partners and suppliers.
Personal Details
Date of Birth
:
1993 MAY 06.
Marital Status
:
Single.
Languages Known
:
Tamil, English.
Present Address
:
#3 Ganesh Nagar 2nd Cross Street
Adambakkam Telephone Colony, Chennai
TamilNadu – India - 600088.
Permanent Address
Hobbies
:
:
38/w-2,Appavu Pillai ComPount, Building Society, Ponnagar Road, Chinnamanur,Theni (Dt)- 625515
Surfing Internet, Listening Songs, Mobile Photography
Email-id
:
ac1o96@r.postjobfree.com:ac1o96@r.postjobfree.com
Mobile
:
Contact this candidate