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Human Resources Customer Service

Location:
Chicago, IL
Posted:
August 04, 2017

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Resume:

Darnise L. Jordan

Chicago, IL *****

773-***-****

ac1ny3@r.postjobfree.com

A highly motivated team player with previous human resources expertise and experience with exceptional organizational, data management, leadership and planning abilities seeks employment as a Human Resources Assistant/Representative with your organization.

SKILLS

Possess proficient computer skills in MS Word, Excel Access, PowerPoint, and Outlook.

Possess beginner-level skills in PeopleSoft and Lotus Notes.

Strong organizational and time management skills

Excellent communication skills, both verbal and written

Experienced with benefits, new hire information and salary adjustments

Supervision and training

EDUCATION

Master of Science Degree Human Resource Management, Indiana Wesleyan University 12/2016

Relevant Coursework:

•Applied Management Theory

•Ethical/Legal Aspects of Management

•Decision Mkg/Essen Bus. Communication

Bachelor of Science Degree in Business Management - Human Resources Focus, Rasmussen College 12/2014

Relevant Coursework:

Political Thought

Managing a Diverse Workforce

Managerial Accounting Theory & Practice

Organizational Behavior Analysis

Statistics for Business

Legal & Ethical Environment for Business

Associate of Applied Science Degree in Business Management - Human Resources Focus, Rasmussen College 12/2012

Rasmussen Leadership Academy

Dean’s List 5 consecutive quarters,

Relevant Coursework:

Professional Communication

Financial Accounting

Training and Development

HR Management

Computer Systems and Internet

WORK EXPERIENCE

Registrar - Alexian Brothers Medical Center, Addison, IL. 11/2008-Present

Register patients for diagnostic tests; CT scans, MRI’s, Ultrasound, Mammography

Other office duties including faxing, copying, phone support and customer service

Verify health insurance using E-care system

Collect payments made on open accounts and/or office visits

Human Resources Assistant (Contract) Marriott International, Chicago, IL 02/2006-04/2006

Prepared and distributed hotel daily packet

Assisted Payroll Administrator with creating New Hire files

Assisted HR Generalist with TBNT cards and updating UNICRU

Assisted with special projects at the direction of HR Manager

Commercial Loan Administrative Analyst - TCF National Bank, Burr Ridge, IL. 12/2002-11/2003

Provided support to the Commercial Loan department

Processed loan payments daily, set up new loans, checked loans before closing and worked on various projects for the department.

Human Resources Representative - BlueCross BlueShield of Illinois, Chicago, IL. 09/1996-08/2001

Provided support to the Human Resource department by maintaining employee records (terminations, new hires, salary adjustments, etc.)

Trained downstate Managers/Supervisors on new HR procedures pertaining to job postings

Responsibilities as administrative support included all basic administrative functions such as phone support, file management, support to recruitment staff at job fairs, extensive customer service and backup receptionist for executive area

Completed weekly job postings, closeout of job requisitions and other duties related to the hiring process

Was in charge of hiring holiday, summer and temporary help



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