Proficient in Microsoft Office System/Outlook
Resume:
Shunda E. Pitts Hollimon
**** ******** *******, ** * Atlanta, GA 30339
ac1nxw@r.postjobfree.com
CAREER SUMMARY
To obtain a position with a continuous professional development that also promotes advancement, organizational success and personal growth that requires an efficient and tactful professional. Also bringing extensive experience in coordinating staffing activities, recruiting, screening, and interviewing skills. While demonstrating the ability to manage the diverse administrative systems, while providing support to various management and administrative functions within the organization.
SUMMARY OF QUALIFICATIONS:
Very detail-oriented
Excellent organizational, communication, and people skills
Ability to handle multiple competing priorities
Proficient in Microsoft Office System
Through Knowledge of labor laws
HRIS/HRMS experience
Previous experience with ICD-9 and CPT medical coding and handling confidential files
PROFESSIONAL EXPERIENCE:
Automatic Data Processing, Augusta, GA February 2014 thru August 2017
Employee Service & Resolution Representative
Interact and serve as the primary contact to provide excellent customer service to ensure the accurate and timely resolution of all HR, payroll and Benefit inquiries
Use multiple tools and resources to develop an accurate and comprehensive response to inquiries and interface and collaborate with third party vendors to find resolution
Support a seamless interaction with Positive Defining Moments for our clients employees
Interpret policies and programs while assisting and advising company employees and managers with related issues and questions
Ensure that benefits information is distributed to/completed by employees
Provide timely administrative support, sometimes high volume, for functions
Partner closely with management to interpret employee inquiries to further develop communication strategies
Work closely with Benefits Administration, Data Administration and Payroll to analyze, research and resolve any employee reported issues
Will Work on Projects as assigned
Arlington County Government, Arlington VA October 2010 thru July 2013
Office Manager
Supervised and coordinated overall administrative activities for the Office Administration Department.
Negotiated the purchase of office supplies and furniture, office equipment, etc.,
for the entire staff in accordance with company purchasing policies and budgetary restrictions.
Coordinated the Accounts Receivable process for facility use and rentals
Prepared requisitions and purchase orders to ensure compliance with County purchasing regulations
Coordinated the Accounts Payable process including payment of invoices and related record keeping.
Implemented and monitored cash handling processes to include receiving, depositing,
and tracking cash sales and payments in Excel spreadsheets
Provided general administrative support to the Executive Director and other senior staff
Arlington County Government, Arlington VA May 2008 thru October 2010
Facilities Monitor (Part-time)
Monitored daily functions of performing arts venues to ensure ideal operations
Performed routine operations associated with opening and closing the theatre, inspecting rehearsal
halls, dance studios, and building entrances
Maintained information desk and answered inquiries from clients and the general public
Created weekly schedules for all venues in ResSched
Performed administrative office tasks as required
H2Gen Innovations, Alexandria, VA October 2008 thru July 2009
Human Resources Administrator (Company closed)
Coordinated employee orientation, development, and training logistics
Prepared HR documents, like employment contracts and new hire guides
Revised company policies
Created regular reports and presentations on HR metrics (e.g. turnover rates)
Assisted payroll department by providing relevant employee information
(e.g. leaves of absence, sick days and work schedules)
Compiled employee files consisting of confidential data
Managed the day-to-day efficient operation of the HR office.
Ensured that I-9s were properly completed, verified and maintained, and thereby in compliance
with Federal I-9 laws
Supported HR Director, CFO, and CEO as needed.
Assisted with preparation and distribution of company newsletter
EDUCATION:
Howard University School of Business, Washington, D.C.
Major area of concentration: Business Administration and Insurance
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