Nicole Steck-Waitt

*** ***** ******* **** *****, Street, MD 21154

443-***-****, ac1nki@r.postjobfree.com

Professional Summary

Professionally trained Vice President of Clinical Operations, Regional Director of Clinical Operations Senior Clinical Director of Nursing with experience ensuring high standards of culturally competent care for a wide variety of patients with diverse needs. Specializing in the industry’s vision in relation to quality of care and business development in the hospitals and community.

SKILLS

Strong Clinical judgment

Palliative care awareness

High level of autonomy

Patient/family focused

Employee satisfaction

Problem resolution capability

Adapt at prioritizing and managing deadlines

Clinical Education

Increasing revenue by nursing cost which include pharmacy, nursing PPD, equipment, medical supplies. Increasing the number of skilled patients in facilities by admitting complex patients to increase nursing and rehab rug levels.

Extensive knowledge regarding State and Federal guidelines.

Placed in Special Focus facility building and successfully decreasing deficiencies by implementing processes and building a strong clinical product.

Specializing in Abaquis and QI/QM’s to identify improvement in quality of care.

Assisted in restructuring of MDS department with goals set forth to increase star ratings for facilities.

Developed, monitored and review of company’s Quality Assurance program.

Development of Clinical Policies and procedures.

Assisted in: Attorney General, DEA investigations

Chart reviews for potential litigation.

Survey preparation which is included by not limited to: Casper analysis monthly, Mock surveys, Quarterly report cards for each building, development of plan of correction and monitoring compliance of plan.

Ensuring that state investigations are thorough and deficient practice was not substantiated.

Infection Control Certified

Pharmacological and non-pharmacological management and treatment of various disorders and diseases.

Effective counseling in health maintenance and disease management.

Initiated hospital-wide study to identify areas for process improvement for CHF, COPD, UTI, Pneumonia, Cardiac on the Johns Hopkins Panel (J-Chip).

Guest speaker for the State Ombudsman program

Developed Safety program.

Developed Discharge Nurse Navigator roles for facilities to decrease the number of unplanned discharges and ensure discharge safety.

Visiting facilities in VA, NY, NJ, MI, MD for intervention, audits, training and compliance to clinical policy, procedures and care.

Development of Safe patient handling.

Weekly calls with the Directors of Nursing related to: unplanned transfers and root cause, Wound rate, fractures, weight loss, weight gain, reportable events, AMA’s and hot topics for the week.

Work History

Regional Director of Clinical Operations

Communicare Health Services- Baltimore, MD

April 2017-present

Duties: Oversee multiple Skilled Nursing facility homes in the Maryland Division. Ensuring that regulatory practices are being maintained. Developing programs and processes in the facility for compliance. Assisting in QAPI preparation. Attending Mock surveys throughout the Company to ensure compliance.

Vice President of Clinical Operations

Excelerate HCS- Lakewood, New Jersey

Duties and Accomplishments: Clinical Coordination and oversight of seven Skilled Nursing Facility buildings in VA, MI, MD, NY, NJ. Delivering the highest quality of care, Exceptional Surveys for multiple buildings, increased QI/QM star ratings, developed and implemented nursing policies for the company, developed a clinical vision for exceptional clinical care, decreased nursing costs significantly for pharmacy expenses, equipment, medical supplies and HPPD, restructured the entire nursing departments. Developed a QAPI program. Development of Cardiac, Respiratory and Palliative programs. Promoting high standards of practice through development of policies, protocols and practice guidelines. Lead in daily operations, generated new ideas and increasing quality assurance initiatives.

January 2016- April 2017 *Currently assisting Part-time with Consulting for the Company

Senior Clinical Director of Nursing

Future Care Health and Management Facility- Baltimore, Maryland

Duties and Accomplishments: DON in a building with oversight of the Ten buildings in the company. Increased Star rating in buildings, decreased deficient practices in multiple buildings, developed policies and protocols, assisted in clearing buildings with harm level deficient practice. Participated in developing the Johns Hopkins initiative program for unplanned transfers for Skilled nursing facilities in Maryland.

May 2009-January 2016

Director of Nursing

Duties and Accomplishments: Placed in a Special Focus Facility to develop systems and increase quality of care, assisted other facilities with serious investigations and survey compliance with auditing, education and monitoring.

Manor Care Health Services-Baltimore, Maryland

October 2003-April 2009

Education

Cecil College- R.N.

Contact this candidate