Customer Service Data Entry
Resume:
Jessica Gutierrez
Colorado Spring, CO 80909
ac1njz@r.postjobfree.com
OBJECTIVE
I am currently seeking a challengin position that offers both personal and professional growth.
SKILLS
Urinalysis Testing Phlebotomy
Injections(IM,ID,SC,Z-Track) Vital Signs
EMR Charting Anatomy & Physiology
Billing & Coding Suture Removal
Medical Terminology Appointment Scheduling
Autoclave Operation EKG/ECG
Pharmacology Customer Service
Dosage calculations Patient Preparation
WORK EXPERIENCE
01/2017-present-Receptionist/Assistant
Caribbean Salon
• Provide excellent customer service.
• Data entry.
• Answer multi phone lines.
• Scheduling customers appointments.
• Inventory, organizing products and Salon
• Assistant salon when needed
• Cashier, receptionist
• Cleaning and organizing
03/2016-Medical Assistant
Osteo Relief Institute
• Provide Excellent customer service
• Data entry
• Inventory count, order new inventory
• Organize medications
• Rooming Patients
• Patient education
• Prepare medication for injections
• Blood draw for PRP inj.
• Fluoroscopy (x-ray imaging)
3/2015-Receptionist/Assistant
Caribbean Salon
• Provide excellent customer service.
• Data entry.
• Answer multi phone lines.
• Scheduling customers appointments.
• Inventory, organizing products and Salon
• Assistant salon when needed
12/2013- Medical Assistant
Peak Vista Community Health Center
• Front Office duties receptionist, filling, faxing
• Appointment scheduling
• Injections (IM, SC, PPD, ID) infants, children, adults.
• Nebulizer, EKG, Spyrometry, Glucose testing
• Strep, Pregnancy, Urine, Pap smear testing, Diabetes foot test, Ear lavage cleaning
• Rooming patients
• Patient education
• Children’s and adult vitals, pulse ox.
• Data entry, faxing, Prior authorizations for medications
11/2012- Enrollment Service Specialist/Medical Assistant
Peak Vista Enrollment Services
• Registration, Filing, faxing, scanning, scheduling appointments
• Insurance eligibility
• Answer phones and email enquiries
• Organizing scheduled appointments
• Data entry, assist with patients issues
• Excellent customer service
• Educating patients on insurance coverage and healthcare options
• Provided administrative services for the office managers and co-workers
• Confidentiality management
• Pregnancy test
• Determine what patients can qualify for based on private information given
02/12 – Medical Assistant,200 hours Externship
Peak Vista Pediatrics
• Front Office duties including reception, filing, faxing
• Appointment Scheduling
• Registration
• Injections(IM, ID, PPD, SC)
• Nebulizer, Spyrometry, EKG, Catheterization
• Blood Glucose, Strep, Pregnancy, Urine, Pap Smear Testing
• Rooming Patients
• All vitals and Pulse ox.
04/10- Receptionist/Assistant
Caribbean Salon
• Provide excellent customer service.
• Data entry.
• Answer multi phone lines.
• Scheduling customers appointments.
• Inventory, organizing products and Salon
• Assistant salon when needed
09/09- 03/10 Customer Service Representative
Legg’s Hanes Bali Playtex
• Provide excellent customer service.
• Stocking merchandize.
• Handle customer issues.
• Answering multi phone lines.
• Data entry.
• Closing store.
Education 2010 Graduate Pacifica High School
2011 Graduate PIMA Medical Institute
General Education
• High School diploma
• PIMA certificate
PROFESSIONAL CERTIFICATION
Medical Assistant certificate HIPAA
OSHA certified CPR certified
LANGUAGES
I am bilingual; I speak, read and write English & Spanish fluently.
VOLUNTEER WORK
Young Life Organization in a recycling program throughout the Ventura County.
Contact this candidate