David E. Kappeler

** ****** **** ** * Oshkosh WI 54902 920-***-**** – ac1njc@r.postjobfree.com

Objective

Sales Manager or Sales Associate position with a vibrant and growing organization,

Experience

Sales Manager – Call Center

Amex Outbound Card Sales - WEST Corporation, Appleton, WI

December 2011 - Present

Hired, trained and developed sales professionals for the Amex program. I was in charge of a team of 18 sales professionals. Did daily one-on-one coaching with reps, developed and implemented daily and monthly action plans for sales achievement, and worked closely with other sales managers on the program to achieve department goals and objectives. Experienced in EXCEL spreadsheets, managing hours, attendance and other key KPI’s.

Achieved all monthly and quarterly sales quotas and objectives 2011-2016

4-Time Leader of the Quarter Awards – 1st Quarter 2015; 2nd Quarter 2015; 2nd Quarter 2016 and 4th Quarter 2016.

WEST President’s Sales for Team Management 2016.

Senior Sales Associate – Call Center

AMEX Outboard Card Sales - West Corporation, Appleton, WI

October 2009 – December 2011

Outbound sales center, cold calling leads provided by American Express. I called small business owners of businesses with annual gross revenue under 10 million dollars. I did a short needs analysis and presented the appropriate business card product. I averaged 32 sales each month and In 2011 I was selected to work on a specialty league segment where I become top seller ifor that year. Was promoted to Senior Sales Associate in July 2011 and then Sales Manager in December 2011.

Local Sales Manager/Director of Training & Development

Cumulus Broadcasting, Oshkosh, WI

July 2006 – October 2009

Helped increase the size of the sales team from 8 to 18 sales professionals

Developed new sales through internet and recruitment advertising channels. Prospected and developed new accounts, along with a strong client base of existing business.

Sales Associate – Call Center

JJ Keller & Associates, Neenah, WI

November 2004 – July 2006

Prospected and sold Keller On Line and Prospera web services to Safety and Human Resource professionals from leads provided by JJ Keller. Called Safety Managers and Human Resource Professionals from small businesses to large Corporations (General Mills). Top Performer for Keller On Line 2004-2005. Top Performer on Prospera 2006.

Education

B.S. Speech Communications

University of Wisconsin-Whitewater, Whitewater, WI

May 1978

Combined Minor: Marketing/Journalism

Awards & Honors

2015 President’s Club for Sales Excellence (Manager)

2016 Leader of the Quarter (4th Quarter 2016)

2016 Leader of the Quarter (2nd Quarter 2016)

2015 Presidential Honors – Leadership Award

2015 Leader of the Quarter (2nd Quarter 2015)

2015 Leader of the Quarter (1st Quarter 2015)

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