Customer Service/ Machine Operator

Professional Summary

Skills

Work History

VANESSA ABRON

**** ******** ******, *******, ** 61104 • Cell: 779-***-**** • *********@*****.*** Program Specailist I with 15 years in recruiting, interviewing, training and public speaking. Highly responsible, organized and self-motivated.

Recruitment/staffing

Interviewing

Employee coaching

Payroll administrator

Records maintenance

Training programs development

Records maintenance

HRIS

Statistical reporting

Assembler, 09/2013 to 01/2014

Androids – Belvedere, IL

Installed protective devices such as bracing, padding, or strapping to prevent shifting or damage during shipping.

Correctly and safely used a variety of hand tools, saws and cutting equipment to carry out job duties. Observed all safety policies and procedures

Built containers and pack parts in accordance with detailed packing specifications. Competently installed foam insulation on tubing and controls. Machine Operator, 04/2013 to 09/2013

Anderson – Rockford, IL

Trained staff of 10 direct labor employees to perform assembly and manufacture of product. Ensured that all health and safety guidelines were followed. Employed different welding techniques to assemble parts and components. Food Service Coordinator, 08/2012 to 06/2013

Rockford Public Scholl – Rockford, IL

Recommended, selected and helped locate and obtain out-of-stock product based on customer requests. Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.

Scheduled weekly inventory pickups and deliveries with vendors. Restocked inventory ever month and reviewed cash operation data to verify proper replenishment. Security Officer, 11/2001 to 06/2013

Titan – Chicago

Greeted customers entering the store to ascertain what each customer wanted or needed. Earned management trust by serving as key holder, responsibly opening and closing store. Politely assisted customers in person and via telephone. Scheduled weekly inventory pickups and deliveries with vendors. Flight Attendant, 05/2000 to 10/2001

Air Wisconsin – Chicago, IL

Improved customer service ratings through,poviding safety and comfort.. Announced and demonstrated safety and emergency procedures. Briefed passengers according to company and FAA requirements. Checked to ensure that food, beverages, blankets, reading material, emergency equipment and other supplies were aboard.

Determined special assistance needs of passengers. Program Specailist I, 01/1983 to 07/1997

Education

City of Chicago – Chicago, IL

Led a comprehensive safety training for 35 staff members. Organized and led a-day staff orientation and training to promote collaboration. Represented organization at personnel-related hearings and investigations. Administered compensation, benefits and performance management systems and safety and recreation programs.

Associate of Arts: Business, 1983

MalcolmX College - Chicago, Il

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