Housekeeping Manager

Daniel K. Smith

***** ***** ****** *****, ******, TX. Humble, TX. 77346

Email: *************@*****.***

Cell: 281-***-****

Highly motivated individual with over 30 years’ experience in Sales/Customer Service including 15 years of Retail Management. Strong background in Sales, Planning and Customer Service. General tasks such as Expediting, Receipt of goods and/or materials. Detailed experience in Accounts Payable and Accounts Receivable. 4 Years as Housekeeping Director

Insurance Agent

Final Expense Direct

Houston,Texas

. Taking incoming calls at phone center. 12/16 to

. Selling Final Expence Insurance

Store Manager 10/15 to 12/16

Auto Zone

Humble, TX.

Sales & Customer Service for all Auto Zone customers

Inventory Control, Purchasing from outside Supplier’s

P&L Management/Daily Cash Reports

Supervise 30 employees/Hire new employees

Accounts Payable and Receivables for Branch

Corporate Director 04/13 to 10/15

Brake Check

Humble, TX.

Sales & Customer Service for all Brake Check customers

Inventory Control, Purchasing from outside Supplier’s

P&L Management/Daily Cash Reports

Supervise 18 employees/Hire new employees

Accounts Payable and Receivables for Branch

Manage multiple stores

Pro Shop Sales & Customer Service 01/12 to 04/13

Redstone Golf Club

Houston, TX.

Inside Pro Shop Sales & Customer Service

Incoming phone reservations for Tee times

Starter for Members course.

GM Sales & Customer Service Representative 07/11 to 01/12

John Keating Chevrolet

Crosby, TX.

Incoming Phone Car Sales.

New & Used Car Sales & Customer Service.

Make Ready & deliver vehicles.

Customer Service follow up.

History Teacher & Head 6-Man Football Coach 08/09 to 07/11

Christian Life Center Academy

Humble, TX.

Develop & maintain Teacher/Parent relationships.

Provide daily curriculum for Jr. High to High School students.

Record all daily grades & maintain all student information.

Instruct football players in daily workout & agility training.

Tow Truck Driver

Apple Towing 06/08 to 08/09

Houston,TX.

Automobile Recovery & Towing.

Develop & maintain Customer Service.

Emergency Response Team member.

Daily Work Order Reports & Vehicle PM Reports.

Locker Room Manager & Customer Service 02/07 to 06/08

Lochinvar Golf Club

Houston, TX.

High volume Customer Service with members and guests.

Daily Purchasing and standard Departmental Budgeting.

Environmental Care of Exclusive Facility.

Supervise staff and properly train all personnel.

General Manager & Customer Service 11/04 to 02/07

Aaron’s Sales & Lease

Liberty, TX.

Purchasing, Planning and Expediting of all Sales Floor Merchandise.

Customer Service, Floor Sales, Phone Sales

Supervise staff and properly train all store personnel.

Store Marketing, Merchandising, & Receiving Products.

Incoming & Outgoing Invoicing for Shipping & Receiving.

Accounts Receivables, Contracts, & Leasing Agreements.

Maintains Budget, P&L, Balance Sheets, & Acct’g. Documents.

Owner & Operator 09/97 to 11/04

Quality Plant Creations

Onalaska, TX.

Create and maintain Customer Service relations with business vendors.

MRO Procurement and Expediting of all business supplies.

Created all plant arrangements and display areas.

Ordered and received all plant inventories for the shop.

Handled all shipping and receiving duties, including retail sales.

Forklift & Floor Jack operations for all shipping and receiving.

Responsible for all processing all bookkeeping transactions for accounts payable, accounts receivable, shipping & receiving for entire shop.

Housekeeping Director-Servicemaster Personnel 05/93 to 09/97

Servicemaster @ Huntsville Memorial Hospital

Huntsville, TX.

Supervised 25+ employees.

Responsible for training all new employees.

Purchasing & Receiving for Industrial Supply (MRO) items.

Processed personnel evaluations for promotions & dismissal of employees.

Created entire budget for the department.

Handled all shipping and receiving for Housekeeping area.

Stripped and waxed floors and supervised cleanliness of all rooms.

Skills:

Windows XP 2000/Customized computer programs/Microsoft Word/Excel/Microsoft Outlook

Education:

1985-1987 Associate Degree-Management

1981-1983 Military-Army Branch

1978-1980 Westbury High School

**Personal & Business references available upon request.

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