JENNIFER JOHNSON

*** ********* ****** ******, ** 02169

tel:617-***-**** email:ac1ne3@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

Bilingual: English and Spanish (Proficient and Fluent in Spanish)

Spanish Interpretation and Translation skills

Administrative and Clerical experience

Customer Service (i.e., retail settings and call centers)

Excellent communication, multi-tasking, attention to detail, and organizational skills

Type (50-60 WPM)

Proficient with PC/ and or MAC; Proficient MS Word, Excel, PowerPoint, and Outlook

Proficient in Google Share Docs Email and Spreadsheets

Proficient in RealPage OneSite

Proficient Salesforce Software

Proficient with navigation and setup of WebEx and GotoMeeting

EXPERIENCE:

Executive Assistant to CEO 12/16-5/17

Jobs For the Future

Boston, MA

• Serve as first responder for CEO, with the ability to appropriately act on her behalf to

respond to requests and prioritize time demands.

• Manage executive's demands and time by reading, researching, and routing

correspondence and other materials; drafting letters and documents; collecting and

analyzing information; initiating telecommunications

• Manage and maintain the CEO calendar and complex schedule. Schedule internal and

external meetings, conferences, telecommunications and travel. Special emphasis on

organizing and ensuring travel is efficiently and effectively planned and monitored

• Maintain absolute confidentiality and discretion with information at highest levels.

• Work independently, demonstrate initiative and anticipates advance preparation and

planning needs.

• Use good judgment and knowledge of organizational issues, priorities and relationships

to respond to requests from CEO and to CEO.

• Serve as liaison with the Board of Directors; organize Board meetings and meeting

materials including Board books, Board travel, and correspondence with the Board

members. Track deliverables and action items from the Board meeting for CEO. Provide

support to Board Chair as needed.

• Assist CEO in preparation, follow-up and tracking deliverables for meetings,

conferences, and publications.

• Prepare wide range of presentations for internal and external use.

• Write, edit, and proof copy as needed.

• Represent the Executive Office both internally and externally and interact with staff at all

levels with a high level of professionalism and in a manner that reflects positively on the

Senior Administrative Assistant (Temp.) 06/16-09/16

Department of Mental Health

Boston, MA

Oversee the daily operations for the Deputy Commissioner’s Office, including scheduling for senior level managers, preparing reports and correspondence, responding to inquiries, etc.

Manage the tracking of a wide range of internal and external confidential matters and a variety of department wide issues to ensure progress.

Oversee the processing flow of incoming mail and assign follow up to appropriate agency staff to ensure matters are addressed in a timely and efficient manner.

Research confidential matters for the Deputy Commissioner, Assistant Commissioners and senior level managers.

Complete calendar management including meeting reminders/instructions. Includes coordinating and maintaining Grand Rounds schedule, updating as needed and scheduling appointments and manage clinicians’ calendars.

Reserving conference room, conference line, and video conferencing.

Meeting preparation: agenda; materials; food; annual reports; meeting minutes

Answering phone, checking voicemail, maintaining phone log. This includes triaging urgent cases.

Manage in and out of state travel arrangements and reimbursement requests.

Ordering supplies for various events and programs.

Preparing and assisting in evaluation of current employees and electronic systems.

Preparing speaker invitations and doing all associated follow-up.

Contacting speakers and coordinating all advance arrangements: obtaining required information and forms, biographical information, and copying of presentation; facilitating travel arrangements; arranging visit details e.g., schedule, multimedia needs, site tour, lunch and/or dinner with staff/trainees as indicated.

Publicizing Grand Rounds and sending meeting reminders.

Processing and updating Employee Performance Evaluations.

Compiling and reporting review data as indicated.

Administrative Assistant

Peabody Properties Inc. 06/15-05/16

Braintree, MA

Greeted tenants and visitors

Administrative and clerical support to all staff

Heavy data entry all waitlist applications

Received rent payments from tenants

Process and submission of Purchase Orders for approval

Accounts Payable processing invoices for payment.

Processing reports and ledgers for invoices, payments, residents, etc.

Opening and delivering mail to appropriate recipients

Ordering office supplies and taking inventory of supplies

Scheduling meeting, interviews, and other tenant meetings

Addressing tenant complaints about staff and other concerns

Processing and assigning Work Orders (repairs) for a tenants

Organizing files and paperwork such as correspondences, 14 day notices, outstanding balance letters

Supervision of all maintenance staff providing them with work orders overseeing repairs are fully completed in a timely manner

Executive Administrative Assistant

Tech Networks of Boston 10/13-4/15

Boston, MA

Administrative and clerical support to all staff

Administrative assistant to VP of Administration

HR functions such as benefits enrollment and termination

Time Tracking for technicians

Completed online Unemployment request

Completed background checks CORI, references,

Employee benefits changes and problem resolution

Shipping and receiving packages

Office supplies inventory and purchasing

Scheduling meeting, interviews, and other client meetings

Scheduling assistance for Executive Team

Set up of conference rooms for meetings using MS Outlook

Organizing files and paperwork

Creating administrative process and procedures

PowerPoint presentations

Travel Reservations (i.e. hotel, transportation, and meals)

Field Organizer/ Data Coordinator

MassUniting 07/13-12/13

Boston, MA

Entering data and organizing information into database

Updating information into Google docs and spreadsheets

Some administrative and clerical duties

Canvassing different locations

Outreach to community and neighborhood organizations/coalitions

Building relationships with other activist and volunteers

Meeting with political and social activist

Outreach to State Politicians to support political and non-political campaigns

Invite people to collect signatures for different petitions and campaigns

Coordinate/Supervise volunteers and workers

Organize and distribute campaign material

Coordinating meeting, events, and rallies

Informing workers about their rights per Labor Laws of MA and Nationwide

Clinical Coordinator (temp) 03/12-07/13

Pathways to Wellness

Boston, MA

Establishing priorities, assigning and reviewing insurance referral paperwork.

Processing and follow up on insurance referrals with patients, doctors, and medical insurance companies.

Ensuring diagnostic codes are correct based on patients concerns and services

Ensuring patients eligibility for insurance coverage

Processing co-payments and full payments for services rendered

Light bookkeeping and deposits

Manage multiple patients, payments,medical records and request

Communication with various patients, clinical staff and members in the clinic setting

Preparing patients records and relevant paperwork for clinical staff

Identify and resolving issues and solicits cooperation and obtains support for programs.

Administrative Assistant 11/ 2006- 06/2011

Boston Renaissance Charter Public School, Boston,MA

Greeted parents and visitors, provided them with assistance in the Main Office

Administrative and clerical support to Leadership team

Some cash handling

Notified teachers of any student dismissal changes via email or phone

Processing student Lunch Applications for Free Reduced or Paid

Processing Title I Lunch Application Report to Department of Education

Updated One Call system family and staff information

Translator/ Interpreter

Provided interpretation in to Spanish speaking parents

Provided interpretation for Special Education Department meetings and notifications

Provided Spanish interpretation for Parent-Teacher Conferences and any other individual meeting as needed

Provided notification via phone automated service parents in English and Spanish

Provided translation and interpretation notices and flyers

Parent Liaison

Helped resolve any questions or concerns parent may have

Mediator and relaying messages, suggestions and/or concerns between parent and staff

Assisted in coordinating Parent Advisory Board Meeting and fundraising

Box Tops Toy Coat and Uniform Drives etc

Coordinator of Special Education Parent Advisory Council Meeting

Executive Administrative Assistant 10/2007-06/2008

The Speech Improvement Company, INC.

Brookline, MA

Assistant Account Manager (Temporary) 03/ 2007- 10/2007

CoWorx Staffing Services,

Waltham, MA

Administrative Assistant/Receptionist 10/2005-03/2006

Washington Columbia II Apartments (Winn Residential),

Dorchester, MA

Medical Call Center Representative 03/2005-06/2005

MASCO Call Center

Boston, MA

Credit Analyst Call Ctr Rep. 09/2003-11/2003

Lightbride Call Center (T-Mobile Sprint and Verizon)

Lynn, MA

Administrative Assistant 08/2001-11/2001

ABCD Dorchester Head Start

Dorchester, MA

EDUCATION:

High School Diploma

Fenway Pilot High School, Boston, MA 2000

B.A. Business Administration

University of Phoenix, Phoenix AZ 2009

A.S. Business Administration

Southwestern College San Diego, CA 2001

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