Quality Assurance Analyst
Resume:
OBJECTIVE:
To obtain a position in Software Testing domain where my skills and knowledge can be best utilized in successful completion of challenging software projects, and be responsible and instrumental in providing technical judgment in a growth oriented company.
CAREER SUMMARY:
Around 5 years of experience in Software Testing.
Over 4.5 years of experience in ‘Banking and Financial Services’ domain.
Experience in working at a client location in Ireland.
Sound Knowledge of Testing concepts Agile and Waterfall Methodology.
Familiar with Test Management tool - Quality Center, Microsoft Test Manager and Team Foundation Server.
Experience in Automation Testing Tool Selenium Web driver and QTP.
Knowledge and work experience in SQL concepts
Experience in Mobile application testing
Expertise in Manual Testing (Smoke Testing, Functional Testing, Regression Testing, System Testing, User Acceptance Testing and Browser Compatibility Testing) using Black Box Testing technique.
Versatile Team Player with Good written and verbal communication and Problem solving skills.
Experience in interacting with client, other vendors and developers to resolve the issues.
Keen desire and willingness to learn new technologies and processes.
Expert knowledge and proficient experience in SDLC model from project design to implementation phase.
ACADEMIA
B.Sc. Computer Science – Regular (2005-2008) with an aggregate of 96% (9.6/10 CGPA) from VIT University [Vellore Institute of Technology University].
PROFESSIONAL EXPERIENCE:
Oct’09 – Oct’14
Worked as a Associate at Cognizant Technology Solutions
TECHNICAL SKILLS:
Manual Testing
Requirement Analysis
Test scenario Preparation
Test Case Design
Test Data Preparation
Test Execution
Defect Tracking
Defect Analysis and Reporting
Automation Testing
Automation Test Script Preparation
Preparation of Test Data
Execution of Test Script
Test Management Tool
Quality Center (QC)
Microsoft Test Manager (MTM)
Team Foundation Server (TFS)
Automation Testing Tool
Quick Test Professional 11.0
Selenium Web Driver
PROFESSIONAL CERTIFICATION
International Software Testing Quality Board (ISTQB) – Foundation Level.
AWARDS AND RECOGNITIONS
PROFESSIONAL CERTIFICATION
Received “High Flyer” award for best performance in Discover Financial Services Project
Received “High Flyer” award for best performance in Comerica Bank Project
Received “SPOT” award for delivering defect free application in BI Cognos Reports
Received “SPOT” award for timely delivery of test scripts for TRiO 12B project despite many last moment requirement changes
Received “Associate of the Year” award for best performance in TRiO 12B project
Received “SPOT” award for discovered maximum defect and executed maximum Test cases for multiple platform in short duration span
COGNIZANT- INTERNAL CERTIFICATIONS
Software Testing Level 0
Retail Banking Level 1
Banking and Financial Services Level 0
Certified Software Quality Analyst
Quality Center - Practitioner
MAJOR ASSIGNMENTS:
Feb'16 – Nov’16
Project
Hive
Client
America for Animals, USA
Role
Volunteer - Team Member
Testing Model
Agile Methodology
Team Size
5
Project Description:
America for Animals is a non-profit animal welfare organization that aspires to give everyone the power to help animals. They do this by developing modern tools for advocacy and community organizing. AFA tools include apps the enable animal advocates to connect, groups to be more effective, and consumers to make humane choices more easily. By advancing the role of technology in animal advocacy, America for Animals is blazing a path for large-scale, effective change.
Hive is an online network that connects animal advocates with events, organizations, and people to create positive change that improves the lives of animals.
Roles and Responsibilities
Understanding Product Requirements and create test cases for user stories in the PRD
Raise Clarification in Clarification Tracker and discuss it during call with product owner
Preparation of Test Data required during testing
Execution of test scripts
Logged and tracked defects till closure
Provided support to the Product Owner for resolving issues and functional enhancements of the application
Participated in Weekly status call with Product owner and other Test Member s
Jan'14 – Oct’14
Project
GEMS – Global Entity Management System
Client
Computershare, Ireland
Role
Team Lead
Testing Tools
MTM, TFS, Selenium, Eclipse
Testing Model
Agile – Scrum Methodology
Team Size
6
Project Description
The Global Entity Management System (GEMS) is one of the leading entity management solutions in the world and supports core functionalities like regulatory & statutory compliance, contract management, Filing, Shareholder/Stockholder Summary, Compliance Dashboard, Data Extract etc.
GEMS will track entities irrespective of the jurisdiction in which they are incorporated. GEMS has a number of key features like Multi-Tier Select- Audience Security, Approval Process for Data Entry, Customizable Business Rules by Jurisdiction, Customizable Data Entry Screens, Multiple Language Support and Form and Reports.
Roles and Responsibilities
Understanding the requirements, participating in Sprint-Planning and Grooming meeting
Effort Estimation during Sprint planning meeting.
Design and execution of test cases and logging the defects in TFS
Peer Review of the test artifacts and walkthrough the test case with clients
Preparation of test data for executing various test cases
Performed Smoke Testing, Functional Testing, Regression Testing and Browser Compatibility Testing
Discussion with Product Owner for any deviation of requirements while testing the functionality.
Result Analysis & Reporting
Participation in Daily Standup Meeting with the clients to update and discuss the current task status.
Showcased the Demo for each sprint to higher management.
Participation in Retrospection Meeting with Client for sprint conclusion.
Design, Develop and Execute test case in Selenium Web driver using Eclipse.
Involved in Knowledge Transition activities during the new member inclusion in team.
Oct'13 – Dec’14
Project
SuperPay
Client
Computershare, Australia
Role
Team Lead
Testing Tools
MTM and TFS
Database Tool
Oracle
Team Size
4
Project Description
The objective is to develop key user facing functionalities of Superannuation Clearing House System
for Computershare’s clients. The application will aim at providing basic functionality for sales
demonstrations and limited use.
SuperPay system acts as a channel for Computershare’s clients to setup the employers and submit the
Contribution fund periodically for the employees to receive the Superannuation benefit during their
retirement.
Roles and Responsibilities
Understanding Business Requirements, Functional specifications and raising queries to the client if any further clarification needed.
Preparation of Test Scenarios, Test Cases
Test Environment co-ordination and identifying test data requirement based on the individual test cases and End to End scenario
Test Case and Test Scenario walk through with clients.
Execution of test cases and documenting the test results
Execution of various SQL queries to get the data from different data bases and validate it with application.
Discussion with Business Analyst for any deviation of requirements while testing the functionality.
Logged and tracked defects till closure using TFS
Preparation of daily status reports and test summary reports.
Apr'13 –Sep’13
Project
Samba Mobile Application
Client
Samba Bank, Saudi Arabia
Role
Mobile Application Tester
Devices Used
Tablet, iPad, iPhone, BB, Windows & Samsung Galaxy S3
Operation System
Android, iOS, RIM, Windows
Testing Tool
TFS (Team Foundation Server)
Team Size
10
Project Description:
The Samba Mobile Application is intended to provide the Core/Retail Banking features on the mobile phones in Saudi Arabia. This application will include both pre-login and post-login features. The post-login features contain secure information and are related to the customer’s profile. The application will have the following features to enhance the mobile banking experience for the customers of Samba bank through iPhones, Android phones, IPAD, Tablet and Windows.
Roles and Responsibilities
Active member in analyzing and understanding the Business Requirement Documents
Raising the clarification based on the specification provided
Preparation of High Level Test Scenarios, Test Cases and Test Data based on the Functional and Business Requirement Specification document.
Performed different types of testing like Smoke Testing, Functional Testing covering Positive and Negative Flows, Regression and System Integration Testing
Execution of test cases and logging the defects in TFS
Discussion of issues with Development team and coordinate with them to resolve the issue
Participated in calls with clients as required to review issues and technical discussions
Preparation and Consolidation of Daily Status Reports
Maintaining the execution logs for future reference
Feb'13 – Mar’ 13
Project
Model Governance System (MGS)
Client
Capital One Bank, USA
Role
Quality Tester
Testing Tool
Quality Center 11.0
Database Tool
TOAD(Oracle)
Team Size
7
Project Description:
Model Governance System (MGS) is the official system of record for all model documentation and sign-offs for models under Policy 5001. MGS is a workflow tool combined with a repository of statistical model meta-data that is used by the Credit Risk Management organization. The basic functions of MGS are Entry and review of model data and documentation, Routing and approvals of the model, Model monitoring, Knowledge sharing and centralized view of modeling efforts.
Roles and Responsibilities
Actively involved in End to End Testing of the Application
Analyzing and understanding the Client Business Requirement Documents
Preparation of Test Cases and Test Data
Execution of Test scripts
Execution of various SQL queries to get the data from different data bases and validate it with application.
Logged and tracked defects till closure using Quality Center
Allocation of task to Team Members
Consolidation of Daily Status Reports
Interacted with other vendors and developers to resolve the issues
Jun'12 – Feb’ 13
Project
TRiO(Turning Relationship into Opportunities) 12B
Client
Comerica Bank, USA
Role
Quality Tester
Testing Tools
Quality Center 11.0, QTP 11.0
Team Size
10
Project Description:
TRIO 12B program is an enhancement of TRiO 12A and it is being rolled out to add additional business critical functionality like Non Standard Rates, Qualifile for small business user, Printable Task list and WM pre and post call plan. It improves the performance of the existing functionalities and add additional business critical functionality to the existing application.
Project Objective:
Improve the performance of the existing functionalities
Add additional business critical functionality to the existing application
Roles and Responsibilities:
Understanding the functional overview document provided by client
Analyze the requirement and raise ambiguity
Preparation of High Level Scenarios, Test cases Preparation, RTM Preparation based on FRD, BRD, and non-functional documents.
Peer Review of the test artifacts
Preparation of test data for executing various test cases
Performing Smoke Testing, Functional Testing & Regression Testing
Logged and tracked defects using Quality Center
Provided KT to the new Joiners in the team regarding the business flow.
Prepare guidelines and checklists for the team, track issues to closure
Tracking project details and creation of task in C2.0
Attending Status Meeting with Onsite Coordinator.
Preparation of daily status reports
Mar'12 – May’12
Project
TRiO Business Intelligence Cognos Reports
Client
Comerica Bank, USA
Role
Cognos Report Tester
Testing Tool
Quality Center 11.0
Team Size
2
Project Description:
Comerica used crystal reports for their business reporting needs, as part of the TRiO upgrade program the crystal reports are migrated to more advanced and robust Cognos reports, link to launch the Cognos reports would be provided within TRiO application. Reports are generated and the records contained in the reports are cross verified with the records available in the system. It is generated applying all the available selection criteria and combination of criteria’s. Records are added/deleted in the system and the reports are generated to verify the count of the records that are included in the reports.
Project Objective:
Data needs related to each report will be analyzed and identified.
Reports will be generated and the records contained in the reports will be cross verified with the records available in the system.
Reports will be generated applying all the available selection criteria and combination of criteria’s.
Records will be added/deleted in the system and will be generated to verify the count of the records that are included in the reports.
Roles and Responsibilities:
Requirement Analysis for each report
Identification of test scenarios for the testable requirements & getting approval from Business
Test Case Design, review and walkthrough
Incorporation of review comments & getting approval from business for the test cases prepared
Analysis and identification of test data related to each report
Test Execution
Logged and tracked defects using Quality Center
Participated in Defect triage call with client
Participated in status calls with the Client and Management to update and discuss on the current project status.
Involved in Knowledge Transition activities during the new member inclusion in the team.
Dec '12 – Feb’12
Project
TRiO(Tuning Relationship into Opportunities) 12A
Client
Comerica Bank, USA
Role
Automation Tester
Testing Tools
Quality Center 11.0, QTP 11.0, SNOOP
Team Size
4
Project Description:
TRiO is a Graphical User Interface (GUI) to a number of Comerica back-end applications that are needed to open select accounts, add services to selected accounts and provide sales credit for selected accounts and added services.
Project Objective:
The Objective of this Project was to develop automated test suite for Functional testing of the application.
Roles and Responsibilities:
Understanding the requirement
Identification of regression suite for automation
Preparation of test data required for the test scripts
Grouping of manual test cases according to the flow
Preparation of test scripts
Preparation and Tracking of Script Traceability matrix
Updated project status to management
Worked in Onsite-Offshore Model
Mar'11 – Dec’11
Project
TRiO(Tuning Relationship into Opportunities) 12A
Client
Comerica Bank, USA
Role
Quality Tester
Testing Tool
Quality Center 11.0, SNOOP
Team Size
12
Project Description:
TRiO is the Comerica branded name for the Touch Point system from Fidelity (FIS). TRiO is a Graphical User Interface (GUI) to a number of Comerica back-end applications that are needed to open select accounts, add services to selected accounts and provide sales credit for selected accounts and added services.
There is a separate system called Hogan that accepts and tracks the monetary postings associated with account openings that is independent of the TRiO system. TRiO is currently used by a number of Comerica’s business lines. Comerica currently has version 8.3 of Touchpoint and it upgraded to the latest version currently offered by FIS as 14.1.
Roles and Responsibilities
Requirements gathering and raising clarifications to business
Design and execution of test cases and logging the defects in Quality Center
Preparation of Traceability matrix
Peer Review of the test artifacts
Preparation of test data for executing various test cases
Performing Smoke Testing, Functional Testing & Regression Testing
Tracking project details and creation of task in C2.0
Discussion with Business Analyst for any deviation of requirements while testing the functionality.
Run Automation scripts during regression testing
Reporting daily status to the Onsite team
Knowledge sharing sessions across projects.
Jan'10 - Feb’11
Project
Online Account Opening Web Portal
Client
Discover Financial Services, USA
Role
Quality Tester
Tools Used
Fiserv
Testing Tool
Quality Center 9.2.7
Team Size
5
Project Description:
Discover Financial Services is a direct banking and payment Services Company which is one the most recognized brands in U.S financial services. Discover Bank has been providing superior banking products with service designed to help customers achieve their financial goals. The various products that Discover Bank offers are online savings account, certificates of deposits and money market accounts. Discover Personal loans are an online portal which allows its customers to make online loan payments and it also allows their customers to manage their monthly statements.
Roles and Responsibilities
Functional testing of data collection of the application and the processing of the application
Preparation of Test cases and Test Data
Execution of test scripts
Logged and tracked defects till closure using Quality Center
Online interaction with Client
Provided support to the client for resolving issues during implementation
Reporting daily status to the Onsite Team
Preparation of Weekly Status Report
Contact this candidate