MITCH RADPOUR
*** **** ****** ***** # *** San Diego, CA 92101
Email: ********@*****.***
Tel: 310-***-****
Turning Promise into Profits by Developing Superior Individual and Organizational Performance
CORE COMPETENCIES
Solution Architect • Sales engineer • Project Management • Product Launch • Presentations • Channel Development • Client Relations • Contract Negotiations • Competitive Analysis • Market Penetration • Presentations • Territory Development • Territory Management
PROFESSIONAL EXPERIENCE
Webroot Inc., San Diego, CA 2016 – present Senior Solution Architect. With Webroot acquisition of CyberFlow Analytics, I became a Webroot employee.
Build a channel and direct sells and marketing plan for Webroot
Responsible for net new account throughout US and EMEA, and managing the account after they close.
Supported channel partners and resellers in the sales process.
Review, interpret and respond to detailed business requirements specifications
(BRS) to ensure alignment between customer expectations and current or future ICT capability
Provide input to the strategic direction of technology investments to assist in the development of the enterprise architecture and maximize the return on technology investment
Within the agreed enterprise architecture, define and design technology solutions to assist the business in meeting their business objectives
Develop, test and implement technology solutions and report on delivery commitments to ensure solutions are implemented as expected and to agreed timeframes
CyberFlow Analytics, startup in San Diego, CA 2014 – 2016 Senior sales and Solution Architect
Build a channel and direct sells and marketing plan for a startup (CyberFlow Analytics)
Responsible for net new account and managing the account after they close.
Supported channel partners and resellers in the sales process.
Successfully competed and won enterprise accounts for CyberFlow.
Started CyberFlow Analytics reseller and partner program and sign up and managed resellers through the U.S and EMEA.
Review, interpret and respond to detailed business requirements specifications
(BRS) to ensure alignment between customer expectations and current or future ICT capability
Provide input to the strategic direction of technology investments to assist in the development of the enterprise architecture and maximize the return on technology investment
Negotiate all related contracts and pricing while working in close collaboration with client’s IT and InfoSec department to ensure product implementation is on time and on budget.
Worked with clients to secure funding, and provide the RoI before and throughout the Proof of Concept (PoC) phase.
WAVE Technologies Solution Group, San Diego, CA 2002 – 2014 Senior Account Executive
Responsible for net new account and managing the account after they close.
Successfully competed and won over 30 enterprise account.
Manage sales of EMC, Kofax, Captiva, and MS SharePoint products with an emphasis on margin improvement through professional services.
Followed up on new leads, Identify key decision makers, present EMC’s product and WAVE technologies solution to the stakeholders.
Consistently exceed sales quotas by building partnerships with clients and vendors, and contributing to more than 70% of company revenue.
($6.5M-2012).
Improved client relationship with County Of San Diego, resulting in the expansion of a single agency account to over 30 agencies account fueling revenue growth from $250k to $2.5M annually.
Secure preferred vendor status with EMC’s Professional Services Group enabling WAVE technologies to design, develop, and deliver solutions to EMC’s clients.
Collaborate with EMC on joint marketing and generated an additional $4M in net new revenue for WAVE technologies with organizations such as Sempra Energy (SDG&E), UC San Diego, UC LA, City of Los Angeles, QUALCOMM, CAC, SAIC, Boeing, and Cardinal Health.
Managed the implementation of more than 100 complex Documentum and ApplicationXtender content management, Workflow, Kofax, Captiva capture software, and EMC’s Enterprise Storage solution.
Spearhead the implementation of SalesForce.com and QuickArrow PSA for WAVE technologies to track leads, clients and professional services. Omega Systems, Sacramento, CA 1994-2002 Director of Sales and Marketing
Directed marketing and sales of company’s “Call Center Solutions” Software.
Worked with the engineering team to developed an out-bound call center division that grew from 4 agents to 40 agents within 2 years.
Improved product and customer services by gather customer feedback for future Marketing and R &D.
Built a strategic alliance with other industry leaders resulting in an increase in company sales by 15% annually.
Lead the design and development of the first internet based Call Center Solution Software, a software awarded Best Product of the year by Telephony magazine and Call Center Solutions magazine in 1998. Early career success as a Sales Representative and then was promoted to Sales Manager for Computer Brokers, Sacramento, CA
EDUCATION & TRAINING Miller Heiman Sales Training WhiteHat security, Network Behavior Analytics, Cybersecurity Compliance. EMC RSA, EMC Documentum Fundamentals, WebTop, TaskSpace, Workflow, Records Management, VMware, EMC SourceOne, EMC
ApplicatopnXtender. EMC Centera, CLERiiAN, and VNX product line, MS SharePoint, SIEM, Fog Computing.