Post Job Free

Resume

Sign in

Administrative Assistant Customer Service

Location:
Westford, MA
Posted:
August 04, 2017

Contact this candidate

Resume:

KRISTIN REGO

* ****** *****, ******, ** *****

Cell 774-***-**** Home 508-***-****

ac1n5s@r.postjobfree.com

SUMMARY

Senior Administrative Assistant specializing in administrative support to busy office committed to delivering high quality results with little supervision. I am seeking a position where I can utilize my expertise in administrative/office management roles and strong interpersonal skills to become employed by an organization whose goals impact our community in a positive way.

SKILLS

Microsoft Office proficiency

Strong organizational skills

Bookkeeping skills

Highly motivated

Respect for strict confidentiality

Proficient in use of AESOP, ASPEN,

MUNIS, BaselineEdge, QuickBooks

Dedicated team player

Excellent communication/ interpersonal skills

Schedule management

EXPERIENCE

NEW BEDFORD PUBLIC SCHOOLS

New Bedford, MA

Senior Administrative Assistant, Office of Instruction 12/2016 to 6/2017

Provided administrative support to five directors maintaining schedules and calendars

Set up meetings and trainings for professional staff including room reservations

Created reports for student testing data collection

Maintained Office of Instruction budget

Planned travel arrangements for conferences

Prepared all requisitions, purchase orders and invoices for the department

Processed payroll and attendance for all fine arts staff for district

Managed and processed orders for the entire district for art, music, science, and math supplies NEW BEDFORD PUBLIC SCHOOLS

New Bedford, MA

Senior Administrative Assistant to the Superintendent 1/2015 to 12/2016

Maintenance of the Superintendent’s calendar including arranging meetings

Maintenance of the Superintendent’s budget and processing of all requisitions, purchase orders, conference requests and invoices

Ability to manage extreme pressure and emergency situations in a large, urban school district in a calm manner

Ability to prioritize, multi-task and manage sensitive situations simultaneously

Creation of PowerPoint presentations, reports, spreadsheets and correspondence

Maintenance of a professional working relationship with the Mayor and staff, district administrators, principals, managers, directors, members of state agencies, union representatives, community partners, press and school committee members

Respect for strict confidentiality

Ability to diffuse irate parents/community members and successfully manage sensitive matters with compassion and empathy

Plan travel arrangements

THE FIRST CONGREGATIONAL CHURCH OF WAREHAM

Wareham, MA

Office Administrator 10/2012 to 01/2015

Management of church budget using QuickBooks including payroll, bills and reports as needed

Preparation of monthly newsletters and weekly church bulletins, records management, scheduling OLD ROCHESTER REGIONAL SCHOOL DISTRICT

Marion, MA

Administrative Assistant for the Early Childhood Office 8/2007 to 01/2015

Assumed responsibilities of the coordinator performing all director and administrative tasks for eight months until a new coordinator was hired

Administration and dissemination of all paperwork pertaining to the three Project GROW pre-schools

Preparation and maintenance of all subsidies and providers’ files

Preparation of purchase orders, set up of tri-town early intervention screening, generation of reports and contracts as needed, preparation of the early childhood newsletter and organization of parent education and professional development events

NYNEX

Taunton, MA

Customer Service Representative 6/1996 to 5/1997

Assisted customers with phone service orders, troubleshoot problems and correct via phone LIL BIT OF COUNTRY

Wareham, MA

Administrative Assistant 12/1992 to 2/1995

Bookkeeping, payroll, purchasing, customer service, document processing BRISTOL COMMUNITY COLLEGE

Fall River, MA

Secretary to the Director of the Center for Business & Industry 8/1991 to 12/1992

Created course offering brochures

Registered students, designed academic course certificates and developed student transcripts

Assigned faculty and provided course materials

Preparation of contracts with area businesses for employee training BRISTOL COMMUNITY COLLEGE

Fall River, MA

Secretary to the Director of Evening Services 8/1989 to 8/1991

Registered students and assisted with all academic needs

Scheduled appointments with faculty advisers and GED testing

Provided course materials to faculty

EDUCATION

Bristol Community College, Fall River, MA

A.S. Word Processing Management, 1988

REFERENCES

Dr. Lisa Dion, Manager, Curriculum, Data & Assessments, New Bedford Public Schools 401-***-****

Dr. Tammy Greene, Director, Math & STEM, New Bedford Public Schools 774-***-****

Dr. Jessica Hedges, Director, ELA & Humanities, New Bedford Public Schools 401-***-****

Lisa Dunaway, Executive Assistant to the Superintendent & School Committee, New Bedford Public Schools 508-***-****

Rev. Stan Duncan, Interim Minister 781-***-****

Doreen Lopes, Early Childhood Coordinator, Old Rochester Regional School District 508-***-****

Jane Taylor, Early Childhood Coordinator, Old Rochester Regional School District 508-***-****

Steven Ozug, Director of Evening Services, Bristol Community College 508-***-****



Contact this candidate