*** **** ******, ****** ** *****
ac1n5k@r.postjobfree.com
SPANISH PROFESSIONAL
Bilingual experienced detail oriented professional with a keen understanding of the Spanish language and culture. Known for developing meaningful relationships with key customers. Recognized for strong communication and conflict resolution skills. Passionate about leading teams and aspiring individuals. EMPLOYMENT
PNC Bank – Union NJ November 2016 – Current
Relationship and personal banker
Served as a mentor and provided cross training in multiple areas to new and current employees
Generated new investments totaling over 150K
Managed client accounts and provided personalized financial counseling
Responsible for the short and long term financial well-being of all PNC customers
Closed on personal, automobile, and mortgage loans in accordance with internal and federal policies and procedures
Created strategies to strengthen client retention and expand wealth management portfolio Legal Language Services – New York, NY April 2016 – July 2016 Translator and Proofreader
Translated and proofread both personal documents and documents for legal companies in Spanish
Conducted extensive bilingual proofreading for high level documents including extensive legal pamphlets as well as academic transcripts
Thoroughly analyzed grammar and formatting of documents for global corporate clients
Conducted over 2,000 word translations in both English and Spanish for both business and personal clients Wilson Avenue Elementary School – Newark, NJ September 2012 – April 2016 Teacher
Utilized the standard, state issued curriculum and developed a fun and creative teaching environment engaging most students at every level across multiple subjects
Collaborated with special needs students through individual engagement to develop their reading, writing and social skills
Created bilingual instructional resources for classroom use in Spanish, English; as a result all students were properly prepared with materials in their native languages
Provided interpretation and translation services to students with a goal of removing language barriers for better understanding of curriculum content
Sovereign Bank – Newark, NJ September 2009 – September 2012 Bank Teller and Customer Service Representative
Collected large, small business, deposits; developed and processed reporting as required by established bank guidelines and regulations
Engaged customers on a regular basis and accurately processed all of their daily transactions while maintaining an on- going relationship
Consistently met established quotas for new bank products and services by presenting those options to current customer base
Responsible for processing safe deposit box, loan payments as well as cash transactions with customers
Sell and redeem U.S. Savings Bonds applications to the Federal Reserve as needed
Opened new customer accounts and closed existing accounts at customers’ request
Ensure that customers' loan information is processed and maintained accurately
In charge of daily balancing of the ATM as well personal cash drawers Roy Alonso
EDUCATION
Rutgers University – Newark, NJ 2011 –2014
Bachelor’s Degree in Spanish
Minor in Psychology
Essex County College - Newark, NJ 2007–2011
Associates Degree in Liberal Arts
Minor in Spanish
SKILLS & CORE COMPETENCIES
Notary Public
Excellent knowledge of industry tools such as: Facebook, Twitter, Instagram, Pinterest, Vine, Google + and YouTube
Ability to work with several operating systems such as: MS Word, Excel, PowerPoint, HTML, Adobe Illustrator, Acrobat, Word and PowerPoint
VOLUNTEER WORK
Currently a recreation soccer coach for several teams across multiple townships over the last two years. In this role I have the opportunity to coach and mentor children ages 9 – 14. I also have the opportunity to teach them team building, leadership and ways of working together to achieve their objectives as individuals and contributing to the team. I have been able to adapt some of my teaching techniques in the classroom to the field and that is extremely rewarding. I am also a soccer player and am in a unique position to keep my skills sharp which is also essential to teaching the core essentials of the sport. REFERENCES AVAILABLE UPON REQUEST