Bret Zimmerman

ac1n46@r.postjobfree.com

612-***-****

Portfolio: bretzimmerman.com

T o o l s a n d M e t h o d s

E x p e r i e n c e

Prime Digital Academy

UX Design Student March 2017 - July 2017

Solo Project: Peace Coffee

• Peace Coffee came to me stating that their in-store experience of shopping for coffee needs to align with the ex- perience of drinking coffee. Right now the shopping experience for coffee is mundane, not unique, not innovative and not engaging. It needs to entice, educate and connect meaningfully to the customers just like it does when you drink it.

• I chose to work on the in-store experience and designed a strategy around environmental holidays. Utilizing those days to promote Peace Coffee flavors, climate change and the supply chain

• I utilized the following UX methods and tools to complete this project; Survey, Mental models, Annotated wire- frames, InDesign, Photoshop, Sketch, Keynote

Group Project: Andy Masis, DPT at OrthoRehab Specialists

• Our client came to us with a broken process for building, executing and documenting a functional assessment for a patient. It is slow, unprofessional and disorganized. He asked us to streamline this process to better inform referring physicians, surgeons, insurance and patients.

• Working with 2 other UX professionals we designed and prototyped a web based application that the client could use when conducting a functional assessment. This tool allows the user to add patient information, referring physician information, build an assessment, conduct a functional assessment, print and email a clean and professional summery document that can be sent to Dr’s, surgeons, coaches, insurance and patients.

• UX methods and tools that we used to complete this project; Stakeholder Interviews, Contextual Inquiry, Affinity diagraming, Pen & Paper, Sketch, InVision, and Keynote. Ortho Rehab Specialists

Physical Therapy Aide/Exercise Specialist, Minneapolis MN May 2012 - May 2013, May 2016 - April 2017

• Provided advice and support to Physical Therapist to accomplish set plans and goals with each patient

• Took subjective information concerning patients current and past health

• Developed proper plans of care in conjunction with Physical Therapists notes and diagnosis

• Provided manual therapy as well as modalities to patients

• Instructed patients on proper functional movements and exercises that were apart of their health plan

• Increased engagement with clients/patients through follow up phone calls regarding past visits and additional care

• Affinity diagramming

• Card sorting

• Content inventory/audit

• A/B testing

• Think-aloud protocol

• Usability reports

• Heuristic analysis

• Usability testing

• Directed storytelling

• Personas

• Usability script

• Hierarchy

• Mental models

• Journey mapping

• Sketch

• Axure RP

• Adobe InDesign

• Adobe Illustrator

• inVision

• HTML

• CSS

• Remote testing

• Interactive prototyping

• Cognitive walkthrough

• Competitive audit

• Design brief

• Annotated wireframes

CES/Vinna Fitness

Rehab/Movement Specialist, Minneapolis MN June 2015 - April 2017

• Private coaching including helping client return from a frozen shoulder to regain full Range of Motion within 8 months and back to playing golf

• Screened all new clients using the Functional Movement Screen and build exercise plan to accomplish their individual goals

• Lead small group classes in movement/mobility, kettle bells, sandbags, ropes, bodyweight and suspension/TRX

• Providing Active Release Technique, myofascial, Trans-frictional massage, and other prescribed manual therapies Attack Athletics International

PTA/Exercise and Rehab Specialist/Consultant, Shanghai China May 2013 - May 2015

• Charged with rehab of more than 75 Olympic level athletes

• Performed manual therapies for injured athletes, Acute and Chronic

• Developed exercise prescriptions and instruction to athletes and coaches

• Provided medical and warmup support for two professional volleyball squads during home and away matches

• Advised directors and coaches on equipment to use and to purchase to better support their athletes on and off the court as well as in a rehab specific capacity

• Support roll to our Strength and Conditioning coaches during all workouts run by Attack Athletics

• Provided timely and thorough reports on all athletes treated by myself and other medical staff Life Time Fitness

Facility Operations Department Head, Minneapolis MN October 2007 - October 2009

• Reconciled time cards for 12 staff and submitted payroll to corporate payroll using the Kronos software

• Interviewed candidates for open team position, determining company fit using the Targeted Selection system

• Developed daily operations checklist to clearly divine expectations for the team, maximizing productivity of staff

• Communicated expectations to team by conducting team meetings and providing frequent informal feedback

• Managed budgets by tracking spending for supply, repairs and maintenance, energy, and payroll expenses

• Managed inventory levels for the operations, general office, and personal training departments

• Ensured compliance with OSHA regulations by filing chemical safety data sheets and displaying warning labels E d u c a t i o n

Prime Digital Academy Minneapolis, MN

UX Design Certificate March 2017 - July 2017

St. Catherine University Minneapolis, MN

Associate Degree for Physical Therapist Assistant 2009 - 2012 Iowa State University Ames, IA

Bachelor of Science in Sports Management, Health and Human Performance 2000 - 2005 I n v o l v m e n t

UXPA Member 2017

Gillette Children's Hospital St Paul, MN

Student Volunteer Summer 2010

• Volunteered in the in-patient rehab department. I cleaned the rooms after therapy, cleaned any toys or equipment used and also helped transfer patients to and from the rehab rooms

• Helped hospital staff with special projects during weekly 3-5 hour shifts Phi Delta Theta Ames, IA

Fraternity Member Oct 2000 – May 2005

• Executive committee member of Children’s Miracle Network Dance Marathon 2003

• Volunteered at Ronald McDonald House by helping paint and performing various special projects

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