Tlaw (Ben) Chang, MBA/262-***-****/ac1n42@r.postjobfree.com

QUALIFICATIONS/ACCOMPLISHMENTS:

Successfully accomplished as a strategic and innovative Human Resources Manager who translates business vision into HR initiatives that improve performance, profitability, growth, safety and employee engagement. Empowering leaders who supports companies and top executives with a unique perspective and appreciation that human capital is every organization’s greatest asset. Genuine influencer who thrives on tough challenges and translates visions and strategies into actionable, value-added goals.

Multilingual: Fluent in Hmong, Thai, English and basic conversational Spanish.

12 plus years Human Resources experience with 6 years Human Resources Manager

Life Science/Pharma/Bio, Technology, Manufacturing and Distribution/Logistics LEAN industries

Leadership Development: Successfully developing talent through formal training, mentoring, coaching, and "stretch" assignments. Participated in succession planning to ensure talent is available and ready to assume positions of greater responsibility of the business units.

Performance Management: Oversaw the performance management process and work with business leaders on their associate reviews and evaluations. Provided training and consultation as necessary.

Employee Relations: Provided coaching and guidance to business stakeholders regarding employment issues in such areas as policy and procedure interpretation/application, dispute resolution, corrective action, leaves of absence, harassment, and terminations. Facilitated the employee survey efforts in the business units. Analyzed findings and reviewed trends with senior management and recommend actions to ensure positive organizational changes.

Compliance: Maintained compliance with federal, state, and local employment laws, and company policies and procedures. Developed and maintain the Affirmative Action Program (where applicable). Performed investigations and prepared written responses to EEOC/FMLA, worker comp, and unemployment claims.

Talent Acquisition: Created and maintain workforce staffing plans. Coordinated recruiting efforts to ensure that competent, diverse, and skilled workers are hired and workload levels are appropriate and maintained, and work to minimize turnover.

Compensation/Benefits/Payroll: Oversaw benefits and compensation policies, procedures, and programs. Provided guidance on benefits and compensation strategy planning and administration. Communicated all benefit and compensation programs to associates.

Training: Oversaw the execution and delivery of training programs, including leadership training and development. Successfully delivered leadership training for all business leaders on various HR topics, including ethics, labor laws, policies, and procedures.

Safety/Health: Successfully participated and conducting research for the purpose of identifying, abating, or eliminating sources of pollutants or environmental hazards. Generated and maintain documentations related to EHS initiatives. Contributed to administration of EHS programs and provided solutions to improvement safety trainings and programs.

Labor Relations: Successfully managed union avoidance initiatives, responds to grievances, review disciplinary programs, conduct investigations, prepare for arbitrations, and participate in union contract negotiations. Successfully coaching and guidance business leaders and associates regarding employment grievances in such areas as policy and procedure, dispute resolution, and corrective actions.

Signature HR Skills and Qualifications:

Change Management/HR Best Practices

Employee Performance Management Improvement

Talent Management & Organizational Development

HR Policies/Compliance, Process & Systems Design

FMLA/WC/COBRA/ EEO/ I9/ADA/ OSHA/FLSA/Affirmative Action

Labor/Employee Relations/Diversity & Inclusion

Staff/Leadership Coaching & Mentoring

Workforce Planning & Development

Safety Improvement /Training

Strategies & Due Diligence

EDUCATION/TRAINING

Doctorate (DBA – Human Resources Management), Northcentral University – in progress, 2019)

South University, Master of Business Administration

Columbia Southern University, Bachelor

Completed ongoing training in the areas of compensation and benefits, employee and labor relations, leaves of absence, workers' compensation and workplace safety/security.

HRIS: (Kronos, ADP, PeopleSoft Enterprise Human Resources, Success Factor/SAP

MS Office (Word, Excel, PowerPoint, Access, Outlook)

PROFESSIONAL EXPERIENCE:

2016-2017 Stoughton Trailers, Stoughton, WI (www.stoughtontrailers.com) Trailers Manufacturing Company

HR Business Partner, Contract Assignment

Key Accomplishments:

Successfully helped the design, develop, and implementation of the new employee performance management and payroll systems.

Collaborated with environmental, health and safety through safety training programs to help the reduce of injury and how to avoid hazardous including best practices. Successfully provided ergonomic training initiatives.

Successfully implemented and rolled out workplace harassment prevent initiative and trainings.

Helped the HR team restructuring and reorganizing the manufacturing operating management team and critical key positions.

2015-2016 Sigma Aldrich, Sheboygan Falls, WI (www.sigmaaldrich.com)

Technology/Life Science(BioPharma)/Manufacturing Firm)

Senior Human Resources Generalist/Human Resources Business Partner, Position Eliminated

Successfully accomplished as an HR Business Partner by taking full responsibility as an advisor supporting multiple sites. Provided strategy to business partners and worked as an employee mediator including an emergency responder to implement appropriate employee training and manage its delivery.

Key Accomplishments:

Improved internal complaints by successfully persuading and influencing decision makers by demonstrating knowledge of policy interpretation as well as HR strategies.

Successfully implemented a new recruiting strategy which filled 5 new Scientists, 2 Chemists and 4 Chemical Operators in 2 months.

Employee Relations: Introduced proactive employee relations and communications programs to resolve previous labor and management issues and restore the credibility and employee-centric focus of the HR organization.

Successfully conducted a salary and compensation market research to implement a market adjustment to the Midwest region. Collaborated with union members and successfully resolved labor relations issues including contract negotiations.

Facilitated the 3 weeks leadership training program and successfully assisting the succession planning to help replaced 5 critical key leadership roles.

Collaborated with safety team and successfully conducted safety research and facilitated safety trainings to warehouse employees and operators.

Accomplished new HRIS together with HRIS team and ADP vendor to implement and test new system.

2001-2015 Mike’s Companies (Molding Injection Manufacturing /Warehouse/Distribution and Logistics)

2009-2015: Human Resources Manager/ 2004-2009 HR Business Partner/ 2001-2004: HR Generalist

Successfully drove and delivery of employee relations, maintain and ensures local, state and federal compliance, collaborating with recruiting/talent acquisition, oversaw and responsible for benefit and compensation administrations and performance management including workforce development.

Key Accomplishments:

Successfully partnered with finance and HR team to provide inputs for the CBA during union campaign. Achieved results by negotiate benefits and pays so prevent strike, accomplished 3 times in-a-row.

Partnered with safety in support and successfully implemented of warehouse and driver safety programs including electrical safety, fall protection, machine guarding, confined spaces, fire protection, and other chemical safety prevention.

HRIS/Payroll Technology: Drove transition from outdated HR/Payroll systems into a fully integrated platform from Kronos.

Workforce Expansion: Ramped up Milwaukee/Fox Valley-based logisctic groups of 50 new employees in just 3 months.

Workforce Integration: Integrated 30+ staff in the aftermath of an acquisition, steering flawless workforce

assimilation into core business operations. Contributed to profitable turnaround with >$1M in first-year savings.

Helped improved the sales office team and hires sale professionals into a full-scale in Rockford, Illinois office. Successfully provided leadership training programs and development to all sales office.

Successfully reviewed and solves 10 complaints in 1 month as related to harassment issues for potential effect the employee’s complaints could have on the employee and the organization.

Developed and enhanced HR policies which made improvement to employee retention and performance and process and change management.

Local HR Launch: Improved HR organization – recruitment, staffing, onboarding, training for the local hires in within the Milwaukee area.

HR Operations: Consolidated HR functions previously managed by several different departments into a single consolidated organization to manage all generalist affairs. Trained and supervised 6 HR staff.

Successfully built and implemented a diversity/inclusion team. Developed and implemented diversity/inclusion programs to support the company’s strategic and overall culture of inclusion and engagement initiatives.

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