Sr. Project Manager
Resume:
Ken Zolkoske MBA, PMP
Tigard, OR 97224
ac1n37@r.postjobfree.com
●20 years of successful business and IT experience in project management, change management, and business readiness activities. Additional experiences in people management, training, and customer service.
●Strong communicator with excellent written, verbal, and presentation skills. Proven ability to lead large and cross-company team meetings in face-to-face, phone, video, and online formats.
●Flexible and versatile – ability to quickly evaluate project options during periods of scope change, make recommendations to sponsor(s), and execute project according to new vision.
●Team leader with ability to establish an independent view, collaborate during decision making, and motivate/influence others during difficult situations or on tough organizational issues.
●Strong business acumen – top 10% of nation in standardized test given in business school after core coursework.
EXPERIENCE
Nike World Headquarters, Beaverton, OR Sr. Project Manager
AUGUST 2014 - JUNE 2017
Monitor and control scope, schedule, and budget for small to medium-sized projects ranging from $20K - $1M+ in budget. Coordinate and complete communications and change management. Ownership and assignment of risks and issues with appropriate responses created. Escalate change requests to Sr. Leadership team within department for approvals.
Led Agile team as Scrum Master in support of multiple small (<$25K) concurrent production and compliance fixes. Team would regularly roll out two to three fixes per week. Agile methodology increased through-put 300% vs. previous Waterfall methodology.
Based on Sr. VP demand, set up technology systems in an aggressive 10-week period to support new HR policy. Team implemented work-around processes until Technology could be put in place due to company-wide release schedule.
Worked with Business and Technology teams to set up multiple internal and external data feeds to Third Party Vendors.
Managed Global Performance Rewards team to successful release of annual bonus to Nike employees. Effort included multiple enhancements to technology systems, and testing and training of HR Business Partners around the globe to capture bonus amount data.
Experis, Tigard, OR Sr. Project Manager
MARCH 2013 - AUGUST 2014
Contract worker at Nike World Headquarters as a Senior Project Manager for duration of assignment.
Rolled out emergency communications network (via text messages and phone calls) for Child Development Centers and U.S. Retail store employees. Implemented Third Party Vendor solution, and drove completion of contracting with the vendor, technology security reviews, business requirement gathering, vendor implementation, testing, and communications.
Implemented financial chargeback model for on-campus Copy Center, which was previously available for free. Effort included transition management communications, financial and auditing process creation, and website modifications to display costs.
Worked with Third Party Vendor to create new department website.
SKILLS
Project Management
Transition/Change Management
Cross-Functional Leadership
Vendor Management
Business Acumen
Business Readiness
People Management
Training
EDUCATION/CERTIFICATION
SAFe 4.0 Practitioner
Scaled Agile Framework
February 2017
Project Management Professional (PMP)
Project Management Institute, Aug 2006
Membership ID 787808
Certified Change Manager
Prosci, November 2006
Marylhurst University - MBA
Marylhurst, OR
3.97 GPA
Oregon State University – BS, Economics
Corvallis, OR
EXPERIENCE (cont’d)
Standard Insurance, Portland, OR Sr. Project Manager
JANUARY 2006 –JANUARY 2013
Promoted from Project Manager to Sr. Project Manager, earned PMP and Change Management Certifications while in this role.
Allocated to a merger and acquisition integration team, to work in both business and IT environments. Approved annual budget of $8M+. Specific roles and duties included working with HR, Marketing & Branding, Risk Management, Resource Management, and communications. This work was highly strategic and tactical, consisting of 9 separate tracks of work containing 60 separate projects with many dependencies between projects.
Completed rotational job opportunity meant to increase management capabilities. Led team of 7 – 10 direct reports to 95% accuracy and timeliness scores. Increased internal functional capacity by creating recommended work approach and part-time offsite/satellite office work.
Created new business capability to use incoming data to create 10 new reports which are utilized in claim adjudication, underwriting, and enrollment services. Responsible for defining priority and backlog of additional reports, and keeping senior management stakeholders informed of status. Also involved in creation of security protocol for report access. Reports are now used by over 700 users, with average daily report creation of over 150 reports per day.
Washington Mutual (Commercial Banking), Beaverton, OR
Project Analyst/Sr. Training Design Specialist
MARCH 1998 –AUGUST 2005
Served in multiple roles during this time, including as a Transition Team Member when Commercial Banking division was closed, a Sr. Training Design Specialist, and Project Analyst.
Recruited by manager to lead the training team into a blended learning approach. Developed subject matter expertise in moving away from instructor-led training and into web-based training and design. Designed, developed, tested, and published four web-based asynchronous instruction modules which lowered cost of training per student 35% while maintaining excellent-rated (4.5 out of 5) customer survey scores.
Main liaison between business and IT team members to add functionality to the teller platform used at all 1,500 WaMu Financial Centers to meet Commercial Banking requirements. This project required an ability to influence senior management to sponsor the functionality upgrade.
HIGHLIGHTS
Initial team member to use Agile and SAFe methodologies.
StoryTeller - responsible for leading campus tours to executive candidates and visiting business groups at Nike campus.
Created team process to follow for After Action Reviews (AAR).
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