Manager Test Cases

Aleasia Pullum

**** ********** *****/**** *****, Texas 76137/214-***-**** (mobile)/********@*****.***

Key Strengths

A MBA graduate and highly skilled technical professional who is strong in business analysis, project management, process improvement, analyzing and interpreting technical documents therefore increasing productivity to improve the bottom line for the enterprise and customer satisfaction. Possess a broad range of technical skills to include technical writing and technical support. Strong problem solver; can manage many tasks, an effective collaborator, planner, excellent communicator, and self-starter. Additionally, experienced in the Software Development Life Cycle (SDLC).

Specialties: Managing software testers utilizing Waterfall or Agile testing methodologies; manual testing; System Integration or User Acceptance Testing; interpreting technical documents; developing test plans and test cases; creating project plans; possessing an eye for detail and analysis; possessing excellent soft skills;

Career Experience

Signature Commercial Solutions (Wells Fargo) 12/01/2016 – 05/12/2017

Senior QA Engineer (Consultant)

Performed functional, regression, SIT (System Integration Testing), and User Acceptance Testing (UAT) as a member of the Wholesale QA Team for various Business as Usual (BAU), web-based Insurance applications (McDonald’s (MCD) WEB ePICS, Velocity, Self- Storage, and SSRS.

• Used to Agile testing methodology for day to day testing opertions.

• Created Insurance quotes, applications, policies, renewals, reinstatements, cancellations, and endorsements to generate invoices and worksheets.

• Validated throughput of policies and invoices to an accounting system (Velocity) and validated reports (SSRS) and data feeds

• Performed backend SQL queries for report validation and responsible for creating the ALM hierarchy structure for releases, requirements, Test Plan, and Test Lab.

• Interfaced and collaborated daily with team lead, peers, developers (offshore), and the business.

• Wrote and executed test cases for SIT, UAT, functional, and regression testing.

• Prepared and distributed UAT sign-off documents to a specified distribution list.

• Prepared production validation documents for business end users to sign-off.

• Updated team weekly status report to be viewed by the QA manager (Minneapolis).

Environment: Internet Explorer, Outlook, SharePoint, JAVA, SQL v8, .and .NET Framework, HPALM

Pinnacle Consulting (American Airlines) 04/18/2016 – 09/16/2016

Senior QA Engineer (Consultant)

As a part of the Technical Operations QA team, performed functional, regression, and User Acceptance Testing (UAT) for the new web-based Learning Hub, a Learning Management Systems (LMS) at American Airlines. The Learning Hub is a result of the merger between American Airlines and British Airways for the Learning Path and Online Learning Center.

• Validated the Graphical User Interface (GUI) and data for all components associated with the Learning Hub and new logic for calculating “base month” and “grace period” correctly for employees required to maintain their aircraft certifications to ensure qualifications are up-to-date for recurrent training were in scope.

• Validated data in ad-hoc reports to confirm specific parameters generate expected results and that migrated data (TMU) was complete.

• Used to Agile testing methodology for day to day testing opertions.

• Ensured the correct logic based on the .Net framework, connections, interfaces, communications, triggers, and infrastructure supported the outlined test strategy objectives in the language (HTML, XML), databases, servers, interfaces and operating systems for the application.

• Interfaced and collaborated with team lead, project manager, senior managers, developers, vendors, and peers for test cases.

• Wrote and executed test cases “complex logic” for base month using sample sizes to validate logic (Success Factor Testing).

• Attended the Learning Hub for Administrator’s class.

• Participated in daily standup meetings and “wall walk” meetings.

Environment: Captivate, SCORM, CHROME, Internet Explorer, Outlook, Firefox, Sharepoint, RALLY, JAVA, and .NET

Insight Global Consulting (Neiman Marcus Group) 02/18/2016-04/15/2016

Senior QA Analyst (Consultant)

Performed integration, system testing, and UAT as well as defect management for EDI, Outbound, Inbound, and Roundtrip purchase order (PO) transactions to third party vendors, suppliers, and consuming Neiman Marcus Group (NMG) marketing applications (WMS, CMOS, MAPS, and Store Receiving). Utilized the Retail Merchandising System (RMS) to create POs.

• Used to Agile testing methodology for day to day testing opertions.

• Tested the new EDI Supplier Control application which managed the POs. This environment utilized the Agile Testing methodology with daily standup and defect meetings.

• Executed integration and system EDI test cases for the NMG One Project via JIRA.

• Interfaced with the business to understand the functional requirements and to acquire business knowledge.

• Interfaced with third party vendors, InterTrade and DiCentral, to validate Outbound, Inbound, and Roundtrip PO transactions.

• Analyzed and compared EDI XML output against mapping documents for 850, 860, 856, 846, and 810 EDI transactions.

• Validated local APIs against specifications to ensure the request for processing and return of XML data.

• Reviewed data in Web Services software to ensure XML data was correct on both request and response for the application..

• Entered defects into JIRA and managed defects to closure.

• Executed SQL queries to validate new tables and columns as well as data.

• Interfaced with IBM, ORACLE, developers, and project managers to acquire knowledge and understand the scope of the project.

Environment: JIRA, SQL backend, Lotus Notes, Internet Explorer 11, Firefox, and Google Chrome,.NET

Checksix Training Systems 02/18/2014-12/17/2015

QA Team Lead (Consultant)

Performed manual functional testing, UAT, and defect management for Knowbook (CATS) now Well Control Virtual Instructor (WCVI), a client/server Learning Management System (LMS) for Checksix Training Systems. CATS/WCVI LMS uses 3D graphics, audio, and student quizzes for training crew on oil wells. There are two components: VCW and ICW. VCW are simulations for Primary and Secondary Well Control and ICW provides students (oil well crew) visual aids to help understand concepts for well control and to maintain their certifications. This environment used LMS methodologies, ADDIE and SCORM.

• Used to Agile testing methodology for day to day testing opertions.

• Facilitated weekly meetings with Simigon in Israel, a third party vendor.

• Planned, directed, and coordinated daily QA work efforts of one junior level QA analyst.

• Navigated through simulations and courseware (VCW and ICW) to discover, track, and close defects in MS Visual Studio Team Foundation Server (TFS) and Test Manager. TFS was used to create test cases, defect tracking and metrics, Use Cases, source control, and project management (risk analysis, metrics, milestones, etc.).

• Collaborated with designated subject matter experts (SMEs), developers, and program managers to acquire business and technical knowledge for developing test cases in MS Test Manager.

• Developed Test Plans and test cases from Use Cases for Well Control Virtual Instructor (WCVI) 1.0 and 1.1.

• Executed test cases and performed defect management.

• Developed QA MS Project for all QA projects.

• Remotely tested laptops for CATS and WCVI in Houston and various countries as requested.

• Planned Alpha and Beta testing for the WCVI 1.1 deployment.

• Significant contributor in daily Scrum meetings and Sprint planning meetings.

Environment: MS Visual Studio Team Explorer v11, MS Test Manager v12, Windows 9, Mindjet, SQL backend, FortiClient, Adobe Captivate 7, Skype, Outlook 2013, Internet Explorer 11, Firefox, and Google Chrome.

Apex Consulting (Sabre, Westlake, Texas) 05/2013-10/11/2013

Sr. QA Analyst (Consultant)

Analyzed defects to identify functional areas requiring regression testing for StayMgr, a web based Property Management System, for Sabre Hospitality Solutions.

• Utilized the Agile Testing methodology for a global Hospitality Management Solutions application for testing various functions to include travel loyalty promotions via the Global Distribution System (GDS) for manual testing.

• Interfaced effectively with designated subject matter experts (SMEs), developers, business analysts, and managers to acquire business and technical knowledge for developing test cases for functional (landing pages), Exploratory Charters, and regression testing from Agile User Stories.

• Defect analysis performed in FOGBUGZ and OnTime defect tracking tools.

• Validated KPIs (Key Performance Indicators).

• Participated and was a key influence of test planning and test strategy at team meetings and conference calls.

• Performed test scenarios on the iPad and other smart telephonic mobile devices via a simulated application.

Environment: FOGBUGZ defect tracking tool, Global Distribution Systems (GDS), OnTime test case repository and defect tracking tool, Windows 9, SQL backend, .NET. Internet Explorer, Firefox, and Chrome.

ComForce Consulting (Freeman Co., Dallas, Texas) 11/2012 - 3/2013

QA Team Lead

Developed and executed test cases for a new Inventory Management (IM) application at Freeman Company.

• Interfaced with the project manager, developers, system analysts, business analysts, and subject matter experts (SMEs) to acquire business and technical knowledge for Agile testing methodology.

• Contributed to developing the test plan for the IM application.

• Entered and tracked defects in Test Manager, a Visual Basic product for test case storage and defect tracking.

• Analyzed the business requirements and functional specifications.

• Participated and was an integral part of meetings, conference calls, and standup meetings for the Agile testing methodology.

• Contributed to designing new processes for testing to include scheduled test plan review meetings, test cases review meetings, and customizing fields in the Test Manager tool.

Environment: Visual Basic Test Manager (defect tracking tool and test case repository), Windows 7, 8, & 9, SQL Enterprise Manager, SQL Servers, SQL Database, .NET

GMFinancial, Arlington, Texas 3/2012 - 10/2012

QA Manager

Successfully managed, directed, and organized software overall test planning efforts of 15 (eight full-time; seven contractors), novice and senior QA analysts (1offshore) for the ITS Servicing QA department for multiple projects simultaneously.

• Used the Waterfall testing methodology

• Re-wrote existing Servicing project test plan document providing a substantive document for internal and external to QA reducing the number of testing defects as well as combining several small documents regarding processes and procedures into one document for ease of use.

• Spearheaded the Servicing QA Training Initiative to inspire knowledge transfer and filling in knowledge gaps.

• Created new QA processes and procedures to ensure analysts, project managers, business analysts, and other staff adhered to QA standards and guidelines resulting in better communication.

• Conducted team meetings to discuss project statuses, company news, celebrations, training, and so forth.

• Performed Resource Management duties for Servicing QA projects to ensure proper allocation of resources was assigned to test projects. This included talent search, interviewing, and eventually bringing the best fit on board and the required number of resources.

• Reviewed and approving test plans written by analysts to ensure all sections were accurate.

• Addressed inquiries as an administrator from ITS regarding HPApplication Lifecycle Management (HPALM) 11.0 previously Quality Center (QC) regarding new user access and resolving end user errors.

• Effectively interfaced with Infrastructure, project managers, business analysts, development managers, and senior management for multiple projects.

Environment: MVS/TSO ISPF, Customer Information System (CIS) in a COBOL IMS/CICS System, Quality Center 10.0 (defect tracking tool), AS/400, Windows 9, DB2 (database).

Saxon Mortgage (Morgan Stanley), Fort Worth, Texas 10/2009 – 3/2012

Senior QA Team Lead

Successfully managed, directed, and organized software test efforts of three QA analysts (two offshore and one local) for the TriCalc (designed for the HAMP program) application where analysis of functional requirements and design documents is completed to assign to the most knowledgeable analyst.

• Used the Waterfall testing methodology for testing

• Managed test efforts of QA team resulting in a defect-free application delivery to User Acceptance Testing team based on a thorough Test Plan, a sound test strategy, and creating a MS project plan for mortage loan origination.

• Received numerous Saxon Center Stage recognition awards for teamwork, leadership, pursuit of excellence, and training.

• Increased efficiency of QA team by analyzing work assignments and determined the best allocated testing resource.

• Performed Quality Center Administration tasks for all releases, created new projects in SharePoint for all releases.

• Scheduled meetings as needed for offshore and local analysts.

• Kept team on track for projects, tickets, and documentation to ensure compliance.

• Reviewed and approved test scripts.

• Established level of effort and team utilization reports.

• Addressed and resolved inquiries in a timely manner from Quality Center end users for workflows, customized groups, etc.

Environment: Quality Center v9 (defect tracking tool and test case repository), Windows 8, & 9, SQL Enterprise Manager, SQL Servers, SQL Database, FiSERV, Chrystal Reports, .NET.

Earlier Career

My earlier career includes various managerial and technical duties to include QA Manager, Senior QA Analyst, Senior Tester/Y2K Test Lead /Business Analyst, instructor, and auditor for various platforms (mainframe, client/server, and web technologies, QTP automation, and LoadRunner). Companies such as Saxon Mortgage (Morgan Stanley), stateside and offshore, Bank of America, International Business Machine (IBM), Oncor (WinRunner and LoadRunner), Carlson Restaurants Worldwide (QTP, automation), and various consulting firms.

Education

MBA/E-Commerce B.B.A/Management

University of Phoenix, Dallas, Texas University of Oklahoma, Norman, Okla.

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