Sales Customer Service
Resume:
Shakindan Price Singleton
**** ***** **. ******, ** 29154
SUMMARY OF QUALIFICATIONS
A well organized and diverse individual with experience in the field of customer and food service. An excellent communicator with the ability to multi-task to complete assigned task. A professional, with exceptional communication skills, mentoring skills, and customer relations skills. A team player who is dedicated to achieving company goals and objectives through proactively maintaining a clean and sanitized work area, reducing product waste, and maintaining customer satisfaction.
PROFESSIONAL EXPERIENCE
Sykes Call Center--- Sumter, SC Apr. 2013-Present
Customer Service Representative
Receive incoming calls from customers concerning sensitive account information
Refer unresolved customer grievances to designated departments for further investigation
Keep records of customer interactions and transactions, record details of inquiries, complaints, comments, as well as actions taken
Using computer systems to enter data and process information
Zaxby's Restaurant--- Sumter, SC Feb. 2009-June 2012
Cashier
Operates the Point of sales (POS) software
Maintain sanitation, health, and safety standards in work areas
Take food and drink orders and receive payment from customers
Create food order slips or give verbal instructions as to food required by patron, and insure the food is prepared and cook according to instructions
Gold Kist--- Sumter, SC Mar. 2008-Dec. 2008
Poultry Processor
Mark and label container tags or products using marking tools.
Examine and inspect containers, materials, and products to ensure that packing specifications are met.
Remove completed or defective products or materials, placing them on moving equipment such as a conveyor belt
Seal containers or materials using glue, fasteners, nails, and hand tools
Load materials and products into package processing equipment
Assemble, line, and pad cartons, crates, and containers, using hand tools.
Daniel's Den--- Sumter, SC Mar. 2006-Feb. 2008
Store Clerk
Greet customers and ascertain what each customer wants or needs. Describe merchandise and explain use, operation, and care of merchandise to customers. To help increase sales, recommend, select, and help or obtain merchandise based on customer needs and desires. Become knowledgeable with merchandise to answer questions regarding the store and its merchandise.
Compute sales prices, total purchases and receive and process cash or credit payments.
Maintain knowledge of current sales, promotions and, polices regarding payment and exchanges, and security practices.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Maintain records related to sales
EDUCATION
Adult Education (January 2008) South Carolina Diploma
Central Carolina Technical College (August 2009- January 2010)
REFERENCES
Available upon requested.
Contact this candidate