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Customer Service / Administrative Assistant

Location:
Upland, CA
Posted:
August 02, 2017

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Resume:

Janice Mcclinton

P.O. Box ****

Fontana, CA *****

ac1mte@r.postjobfree.com

OBJECTIVE

My objective is to obtain a position within an established and reputable company or organization where my experience, skills and knowledge will be utilized.

SKILLS

Advanced skills in Microsoft Suite and Word Perfect

Fax Machines, Xerox and Generic Copiers, Calculator and 10 Key

Online Communications, Informational Research and Web Searches

Management and Coordination of Various Projects

Supervisory and Organizational Skills

Proofreading and Great Follow-up

Quick Learner an Self-Starter

EDUCATION

Computer Coding Certification – 2016 – 2017

Internet and Computing Core Certification (IC3) Course – 2016

Cal State University Los Angeles – June 1994

Bachelor of Arts – Journalism/Public Relations

Watterson College – June 1988

Legal Research/Paralegal Studies Certificate

Los Angeles Southwest College – June 1977

Associate of Arts – English

EXPERIENCE

Wal-Mart Financial Services/Prudential – Customer Service Representative/ Auditor/Realtor

March 2002 – December 2014

Customer Service for all Money Center Transactions. Trained new Money Center employees. Researched and examined financial paperwork for error and omissions. Searched properties for availability and status confirmation. Toured properties with clients, performed comparative values on properties, executed marketing campaigns and distributed flyers regarding residential and commercial sales and purchases. Assisted with paperwork and applications. Answered phones and pertinent questions. Facilitated and coordinated meetings. Created databases for potential customers. Audited paperwork to ensure accuracy.

New Energy Ventures – Administrative Supervisor/Coordinator/Administrative Assistant

January 1994 – January 2002

Supervised and trained the administrative staff of 25 associates, researched, compiled, drafted and composed energy projects and proposals using Microsoft Office Suite, reports, memorandums, letters, and requests for proposals (RFP’s), did timesheets payroll, expense reports, mileage calculations, and invoices. Supported the workload and performed duties such as typing, answering phones, reception, employee salaries and reviews as an administrative assistant to the company’s president and vice president. Interviewed and trained potential employees, booked reservations, purchased supplies. Coordinated and assisted the company during its startup and relocation. Responsible for the set-up, start-up and operation of the new call center. Organized and conducted employee seminars such as benefits information, expectations, new projects and training using both self-made and pre-made presentations materials.

REFERENCES - Available upon request



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