Nicole Brown
Schaumburg,IL *****
ac1ms9@r.postjobfree.com
Objective
Seeking to obtain a challenging and responsible position as Phlebotomy Technician in a facility where I can apply knowledge and experience, while being offered an opportunity for professional growth and advancement
Professional Experience
Alverno labs May 2017-Present Mobile phlebotomist, go to multiple nursing homes on a daily basis to draw geriatrics's patients, also patients that are in therapy, greet patients, data entry, process orderers, centrifuge, split orders, freeze specimens as required by test ordered. Advocate hospital Sept 2016- November 2016
Greet patients, Verify id bands, Data entry, stock medical supplies, draw blood on geriatrics, neonate, as well as all age groups, stats, blood cultures.
Medical Staffing Network / Rush Medical Center
Sept 2015 – Present
• Greet patients, verify id bands, make sure information in soft match id bands, draw blood on geriatrics patients, neonatal patients, as well as all age group, process requisitions.
• stock carts with medical supplies, data entry,
Med Ex Staffing/ Northwest Community Hospital
October 2014 - May 2015
• Greet patients, verified id bands, made sure information in soft matched id bands, drew blood on geriatrics patients, neonatal patients, as well as all age groups, processed requisitions.
• Stocked carts with medical supplies, data entry,
Quest Diagnostics/ Certified Phlebotomist
January 2012- July 2014
• Greeted patient, drew blood on geriatrics patients, neonatal patients, as well as all age groups, treated all patients in a courteous manner.
Ensures all field phlebotomy and specimens are collected accurately and on time.
Collected specimens according to established procedures.
• Responsible for completing requisitions accurately.
Calls clients to confirm handwritten orders, verified test ordered, and obtain accurate billing information, diagnosis codes, UPIN information.
• Researched test, client information utilized lab computer system or Directory of Service.
Centrifuged, split, and froze specimens as required by test ordered.
Packaged specimens for transport.
• Maintained required records and documentation.
Reads, understands and complies with departmental policies, protocols and procedures: Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual.
• Maintained all appropriate PSC/Phlebotomy logs.
Assisted with complications of monthly statistics and data. Submitted data on time monthly.
Performed basic clerical duties, filed, faxed, and demonstrated organizational commitment.
Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.
• Reported on time to work, followed attendance guidelines.
Answered the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.
Communicated appropriately with clients, patients, coworkers and the general public.
Communicated with all unresolved problems immediately to the appropriate Manager, Supervisor, and Group Leader for resolution. Remained polite and courteous at all times.
• Miscellaneous duties and responsibilities.
Keeps work area neat and clean. Disposed of biohazard hazards containers when scheduled.
Stocked supplies as needed, answered phone and dispatched calls when assigned.
Hyde park Hospital
04/1995 – 02/2001
Greeted patients, Verified id bands, data entry, vitals, drew blood, stocked medical supplies as needed.
Education
Harper College Palatine, IL
August 2010 - January 2012
Certified CNA - 2010
Certified Phlebotomist - 2011
Computer Skills
Working knowledge of Microsoft Office including Word, Excel, Outlook, Lotus and, Lotus and Power Point