Manager Sales

Hector L. Dominguez

**** ********* **

Kissimmee Florida, 34747

Cel: 407-***-****

**********@*****.***

PROFILE

I am a proactive, self motivating individual that is dedicated to maintaining top standards in my work. Fast and willing to learn new things that will improve my productivity in the service, office, manufacturing or sales organization. Some of my attributes are:

Sales - I’m dynamic, driven and creative to maintain and surpass my sales goals and quotas.

Exceding in giving excellent customer service and building relationships to achieve great results.

Business Administration – such as supervising personnel, handing out job instructions and leading investigation groups.

Human Resources – such as interpersonal relations, distributing job responsibilities, analyzing, bookkeeping and registering payroll.

Finance – such as reconciling bank accounts; analyze, register, audit bookkeeping of income accounts, accounts payable, payroll and prepare financial statements.

Computer Systems – such as documentation in Microsoft Word, Spreadsheets and equations in Excel, making presentations in power Point and full cycle of accounting in Peach Tree.

EXPERIENCE

2016-current Kays Jewelers Orlando, FL

Sales Associate/Manager in Training

•Giving great customer service to develop new relationships with customers to convert them into return buyers.

•Maintaining company standards and making sure the sales floor is properly set up for success everyday.

•Introducing customers to different products that Kays offer for there jewelry such as credit lines, ESP, UWP which are different insurances and warranties, payment protection plans so forth.

•Acquiring and scheduling appointments to in-store events and special sales and services by doing cold calls to potential customers.

•Auditing and maintaining inventory levels of merchandise to meet company standards and also processing shipment and repairs.

2015-current Mobile Technologies Inc. Orlando, FL

Field Technician/ District Manager in Training

•100% raveling, covering all of central Florida to provide in-store technical services for retailers and manufactures, meeting the standards and expectations of both MTI and its clients. Installing and giving maintenance to security systems and informative based technologies for different audiences such as retail environments and medical facilities.

•As a DM in training I helped supervising my district by ensuring all technicians are prepared to comply with any situation encountered on the field. we would communicate by phone and email when ever there was technical difficulties and scheduling issues with the visits.

2011-2015 NAUTICA Orlando, FL

Co-Manager/Store Manager in Training

•Multi unit experience by opening new locations and helping out with operations in the stores. As a co-manager I maintain customer satisfaction by providing problem-solving resources like managing staff and proper training of sales associates. Assisted with coaching and implementing productivity, quality and customer-service standards by identifying customer needs and wants, trends and determining proper product placement to achieve better sales outcomes.

•In charge of logistics management by coordinating with stockroom personnel to ensure the merchandise is received and processed, meeting an acceptable standard that generates positive feedback from customers and ensured meeting daily sales goals. Part of my day to day responsibilities was to create logistics control measures to avoid any LP issues and to improve inventory results for the store. These measures were executed in the store, stockroom and off-site warehouse; where I was in charge of maintenance and control of anything in transit from the store to the warehouse and back. Interact with employees, prepare reports on the current condition of logistics, and decide on the next course of action.

•Maintained budget control by supervising how hours were being distributed in the store to ensure a successful running business and by controlling the store expenses such as supply orders; also maintaining routine communication with district management to plan weekly necessities such as budget for hours and store planning for any future promotion changes.

•As an operations manager I play a key role in chalking out the overall operation policies by determining different types of equipment needed to fulfill our organizational policy and suggesting how to make optimum use of store resources.

•Maximized the output of the various support services such as, IT, finance and HR.

2009 – 2011 FOREVER XXI Orlando, FL

Co-Manager

•Managing sales floor, assuring to make sales goal by hour, day, and week. Assisting the Store Manager with daily operational responsibilities including payroll, recruiting, separations. Supervise and oversee 4 assistant managers, 60+ employees. I was responsible for scheduling, posting breaks and ensuring zone coverage on the sales floor.

•In my duties I made sure that the associates and management team is accountable and responsible to comply with company policies and procedures. I reinforce store morale, encouraging our associates to have open communication with management team.

•Preparing daily reports such as sales goals for the store manager. Also preparing weekly reports to the district manager that includes sales goals, shipping and receiving of merchandise and payroll adjustments.

•Supporting the store manager in driving associates to execute their job duties by creating a fun, challenging and rewarding culture.

2008 CASTILLO DEL NIÑO Guayanilla, P.R.

Park Manager

•Managing all responsibilities of an amusement park including marketing and promoting the park and park events, setting meetings with different sponsors (private and government); also in charge of buying and placing orders for supplies for the concession stand and kitchen of the restaurant.

•Designed the entire office system, including booking of events and members contact list, logos, contracts and archives organization; planned and executed inventory plans for maintenance supplies for cleaning and machinery.

•Organize and planned out weekly hours for 30 employees; including payroll.

2006-2007 BED BATH AND BEYOND Guaynabo, P.R.

Department Manager

•Ordering, merchandising and stock replenishing a department in the store.

•In charge of transfers and inventory for all three stores of the district.

•Daily planning to do list for myself and associates taking in consideration different reports such as commercial invoices, online guides and department specs and other reports that are required in a day to day basis.

•Worked in receiving and processing incoming merchandise.

•Maintaining company standards such as customers service and good merchandising.

•Worked as back up cashier.

•Planning weekly itineraries for associates and other managers.

•Supervising and handing out work instructions and responsibilities to employees.

2001-2006 MUNICIPIO DE GUAYANILLA Guayanilla, P.R.

Accounting Assistant

•Register and analyze over 40 income accounts in Peach Tree and Excel.

•Register and analyze payroll in Peach Tree and excel.

•Analyze and audit bookkeeping, Peach Tree and OCAM systems.

EDUCATION

1995-2003 P.U.C.P.R. Ponce, P.R.

Bachelors Degree

•Public Administration

SKILLS

•Fully bilingual in Spanish and English.

•Received training and have experience in retail, customer service budgeting, HR and scheduling.

•I have experience in data entry and accounting in different programs such as peach Tree and Excel, also have knowledge in Microsoft Word and Power Point.

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