Customer Service Medical
Resume:
Elizabeth Ann Christian
Quitman, Tx 75783
Summary of Qualifications:
Experienced and knowledgeable Manufacturing and inventory specialist with a proven track record in production quality control operations on a large scale while driving brand growth and improving. Growing knowledge of manufacturing policies and procedures. Experience with completing work before scheduled deadline, while adhering to company policies. Possesses a proven track record of being held accountable. Possesses exceptional customer service skills, and the ability to multitask in a fast-paced environment while being very detail orientated, as well as the ability to solve problems regarding inventory, pricing, as well as assisting in motivating other employees. Experience supervising employees. Has created positive work relationships with coworkers, as well as upper management.
Work Experience
July 2016 – Present ProTec Laboratory – Quitman, TX
ERP Analyst I
Assist fellow inventory team in management of company assets including ingredients, components, WIP items, and finished goods. Complete daily and weekly reports including shipped goods, received items, and ‘scrapped’ items. Email, fax and scan company paperwork to a shared database. Assist fellow coworkers in mass inventory of all products located in any of the 5 warehouses. Adjust inventory as needed, changed item codes, bill of materials, and production sheets to fit current needs. Gained additional experience using a multi-line phone system, database SAGE, as well as experience managing 10+ employees.
January 2016 – July 2016 *Short employment, due to job offer ETMC Tyler, TX Cardiovascular Center Medical Records/Referral Specialist
Assist coworkers in transition to new database with medical records, as well as scheduling new patient appointments with current cardiologists at several other locations. Email, fax, and scan confidential information to correct destinations. Assist patients in any and all needs regarding the clinic when forwarded to my direct line. Gained experience when dealing with upset patients, as well as assisting them in their medical record needs. Completed all tasks assigned. Acquired experience with Excel and PowerPoint.
August 2014 – June 2015 *Short employment due to being transferred to CVC Clinic
ETMC Quitman, TX Admissions Representative in ER and OP services
Responsible for checking patients in and out of ER and outpatient services. Updated patient information, accepted insurance copays as well as assisted medical professionals in any and all of their requests. Completed all tasks assigned.
August 2014 March 2015
Little Blessings Daycare Mineola, TX Temporary Caregiver
Acquired FBI fingerprint screening as well as CPR certification duties included caregiving of children ages 6 weeks to 12 years of age. Assigned custodial duties such as cleaning classrooms according to state regulations, assisting in other duties such as cooking lunches, filing of children’s paperwork according to state regulations and accepting weekly payments as well as assisting in payroll and bill paying.
March 2014 – July 2014 *Short employment, relocated back to East Texas due to family reasons
Residence Inn by Marriott – Bryan, TX Night Audit Clerk
Gained experience with checking front office accounting records, preparing summaries of cash, check, and credit cards, as well as posting room charges and room taxes to accounts. Light janitorial duties, restocking items, taking out trash, sweeping and mopping floors, and changing out security camera tapes. Completed all tasks assigned.
July 2010 September 2012
Brookshire Grocery Company Quitman, Tx Certified Cashier & Office trainer
Gained customer service experience, stocking of merchandise, cash/debit/credit card handling, completing money orders as well as updating company information with vendors.
References available upon request
Contact this candidate