Dorothy Lauersen

*** **** **** **

Lake Ariel, PA 18436

570-***-****

ac1mkc@r.postjobfree.com

EXPERIENCE

Dollar General, Hamlin,PA Assistant Manager

July 2017-present

Wells Fargo, H awley, PA L ead Teller

March 2012 - June 2017

CVS, H awley, PA S hift supervisor

September 2008 - April 2013

Alert One Security, L anham, MD G eneral Manager/Owner January 1993 - July 2008

EDUCATION

Anne Arundel Community College, G len Burnie, MD Business and Dance

September 1997 - June 1999

Salisbury High School, S alisbury, PA General Business September 1988 - June 1992

PROJECTS

Safe Deposit Boxes

Go through safe box report, gather contracts, sort, get together to scan and mail out.

Place remaining active contracts in sleeves in binders numerical order, make separate binder for closed contracts.

SKILLS

Constantly demonstrating the

ability to follow policy and

procedure.

Gaining information to better

serve customers.

Coaching tellers to provide

exceptional customer service

and to adhere to policy and

procedure

Proficient in perfect WOW

AWARDS

Bronze, Silver level achieved

for teller contributions

2012-2016

Gold, Silver and Bronze

achieved for WOW 2012-2016

Acceptable SOCR 2013-2016

100% SOCR exam 2014

Awards for Stellar Teller and

ON THE WATCH

President’s recognition 2nd

Quarter 2013 and 4th Quarter

2014

Recognition from co workers

through STARS 2012-2016

Teller Buddy Program

Participated in WF events

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