Billing specialist/ Administrative assistant

Bertha A. Garza 832-***-****

*** ******* ****** **********@*****.***

Houston, TX 77020

Objective: Highly motivated Administrative Professional seeking a challenging and rewarding career in Administration/ Billing services where my leadership and experience may be utilized.

QUALIFICATION SUMMARY

Proficient in all Microsoft Office applications

Bi-lingual: English and Spanish

Proficient in 10 key touch

Excellent customer service skills and phone manner

Ability to manage stress in a fast-paced environment

Experienced in Peachtree

Proficient in Time and Attendance

PROFESSIONAL EXPERIENCE

Top Threading Services Inc. Shipping and Receiving clerk 08/2014- 12/2015

Verified and recorded over 100 incoming and outgoing daily shipments of pipes and couplings, prepared documentation for items for shipments.

Compared and identified all information on all counts, weighs, or measured items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.

Determines method of shipment, utilizing knowledge of shipping procedures, routes, and rates.

Affixes shipping labels on packed cartons or stencils identifying shipping information on cartons, using stenciling equipment.

Unpacks and examines incoming shipments, rejects damaged items, records shortages, and corresponds with shipper to rectify damages and shortages.

Examines outgoing shipments to ensure shipments meet specifications.

Maintains inventory of shipping materials and supplies.

May direct others in preparing outgoing and receiving incoming shipments.

May perform only shipping or receiving activities and be known as Shipping Clerk or Receiving Clerk.

May be designated according to specialty as Freight Clerk; Reshipping Clerk.

Live in Care Giver for my Son in Law 03/2010- 06/2014

Lived with my Daughter and her family, Her Husband is a 100% disable veteran from the Iraq war. I was his live in care giver while my daughter worked. I was responsible for taking him to all his medical appointments, ensuring his home health care physical therapy was set up and his therapy went smoothly. I prepared their meals and ensured their two school aged children were taken to school. I ensured their quality of life was made easy for them. Help with sanitation and housekeeping tasks of client’s room, bathroom, and common areas. Performed general household tasks including laundry, shopping, and errands.

Bertha A. Garza **********@*****.*** 832-***-****(C) Page 2

Scarab Consulting (former Legal Solutions) - Billing Specialist 06/1994-12/2009

Company Trainer for over 60 new billing clerks and billing advisor for all divisions

Responsible for receiving and sorting all incoming payments with attention to credibility

Manage the status of accounts and balances and identify inconsistencies in a timely manner

Issue and post bills, receipts and invoices, Checked the validity of all debit accounts

Update accounts receivable database with new accounts or missed payments

Ensure all clients remain informed on their outstanding debts and deadlines

Processed biweekly payroll reports using ADP/Easy labor/ and Oasis systems

Responsible for all closing audits for all five locations, booking journal entries along with preparing income statements

Cash Application entries into Peachtree Accounting software

Compiled reports on billing activity with clear and reliable data

Speedy Printing/ formerly Night Rider – Billing Supervisor 06/1988 -05/1994

Directly supervised over 30 employees

Responsible for overseeing and directing production staff for various shifts/departments

Effectively able to adapt training methods to meet individual training needs

Proactively manage and ensure compliance with control objectives

Support of internal and external auditors

Responsible for the daily billing for clients

Ensured proper processing of all payables, weekly payroll along with collections

Establish new billing policies and procedures

Enter billable and non-billable expenses including adjustments

Coding Billing and Expense, "B&E" reports and matching receipts

Create and distribute operational and billing reports to management

Gordon Jewelry Corporation- Billing Manager 04/1977-012/1987

Set objectives for the accounts receivable team that align with the accounting department’s goals

Monitor processing of invoices

Ensure timely collection of payments

Conduct credit checks

Negotiate with clients in non-payment cases

Prepare monthly, quarterly, annual forecasting reports

Organize records of invoices, bills and deposits

Ensure high-quality invoicing and collection procedures that comply with company policy

Support Accounts Receivable Clerks on a daily basis and train new team members

Respond and resolve all inquiries received from vendors, staff and customers

Ensured all daily sales reports from 8 different locations are tallied correctly

Monitored the reconciliation of balance sheets on a monthly bases

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