PROFESSIONAL PROFILE
Recruiting professional with demonstrated expertise in revenue growth, employee retention, and client services. Superior analytical skills with a strong track record of exceptional performance.
PROFESSIONAL SKILLS
Revenue Generation
Background Checks
Recruiting
Pre-Screening
Timekeeping
Employee Onboarding
Human Resource Management
Resume Writing
Sales Negotiation
Client Relations
SOFTWARE SKILLS
Peoplefluent
Microsoft Excel
Workforce 2.0
TempWorks
Microsoft PowerPoint
Microsoft Outlook
Career Builder
Public Data
Taleo
SKILLS AND ACCOMPLISHMENTS
SR. PROGRAM PROFESSIONAL 7/2016-CURRENT
HEALTHTRUST WORKFORCE SOLUTIONS AUSTIN, TEXAS
Job Requisition Fulfilment – Support the day to day requisition fulfilment process for assigned clients in a consultative manner with Hiring Managers on business needs and strategies.
Prioritize job requisitions, supplier responsiveness and quality, and timely job requisition fulfilment. Provides status updated to Hiring Managers. This may include:
Validating incoming orders with the client to insure complete understanding of order requirements
Distribute orders to the appropriate suppliers in accordance with the account contract terms and conditions, and program business rules
Review candidates resumes to insure all client requirements are met
Shortlist candidates for client hiring managers
Order fulfilment for new contingent workers
Provide guidance and be a process/technology resource for client, suppliers, and internal departments
Supplier Management - Day to day issue resolution which may include contractor performance, payment / timesheets, or contractor rates.
Reporting and Analytics (Client Reports, Supplier Performance) – Assist program team with reporting and analytics. Supports creation of reporting packages for the client to include monthly reporting packages, quality service reviews, and supplier performance reviews. Participate in reporting and analytics and quarterly performance reviews with client and suppliers
HEALTHCARE STAFFING MANAGER 6/2015-6/2016
DEAN’S PROFESSIONAL SERVICES HOUSTON, TEXAS
Maintains clearly defined goals for temp hours, temp billing, and temporary gross profit.
Tracks office performance in relation to last week, last month and last year to ensure consistent growth of revenue
Responsible for ensuring a gross profit of 330K was produced per quarter.
Responsible for driving $120k of revenue billing per week for temp Staffing
Conducts written performance evaluations on each employee two weeks, 30 days, 60 days, 90 days, 6 months and annually following hire.
Conducts ongoing training and performance counseling as necessary.
Ensures that all staff members are skilled in the use of sales tools: automated system and forms.
Conducts regular staff meetings for the purpose of reviewing sales goals and targeting new business.
Meet with sales staff regularly regarding client needs.
Attend and contribute feedback at all area and national meetings.
FRONT OF HOUSE MANAGER 1/2015-6/2015
CRAVE CUPCAKES HOUSTON, TEXAS
Taking responsibility for the business performance of the restaurant
Analyzing and planning restaurant sales levels and profitability
Preparing reports at the end of the shift/week, including staff control, food control and sales
Creating and executing plans for profit and staff development
Setting budgets and/or agreeing them with senior management
Coordinating the entire operation of the restaurant during scheduled shifts
Managing staff throughout their shift and providing them with feedback
Responding to customer complaints
LEAD RECRUITING COORDINATOR 9/2011-7/2014 DEAN’S PROFESSIONAL SERVICES HOUSTON, TEXAS
Maintaining and building new & existing client and employee relationships.
Billed and maintained $90K of revenue per month in Professional and Administrative Services
Recruiting for open positions and documenting new job applicants.
Responsible for scheduling and conducting interviews.
Manage compliance process for candidates to ensure work eligibility
Address and resolves client staffing issues & needs.
Responsible for creating internal and external job postings.
Processing payroll.
Marketing employees, sales events, and incentives to generate new client leads.
Effectively managing medical and non-medical employees.
EDUCATION AND CERTIFICATION
Conrad Hilton College University of Houston
Bachelor of Science, Hotel Restaurant Management
Degree December 2014
Certified Staffing Professional 10/2015