Service Technician
Resume:
Edwin J. Bednarchik, Jr.
Plymouth, Ma. 02360
***********@*****.***
OBJECTIVE
A position within a company creating Training programs for either customers or internal to the company using my past experience within the Service Industry to help build a company that is focused on the customers needs.
EDUCATION
Chester High School
Chester, PA. 19013
June 1977
Ivy School of Professional Art
Pittsburgh, PA
December 1979
Associates Degree (Art Design & Direction)
US Navy Basic Electricity & Electronics School
San Diego, CA.
February1983
US Navy FTG ‘A’ School
Groton, CT.
December1984
US Navy MK-117 Fire Control System ‘C’ School
Groton, CT.
October1985
EXPERIENCE
Field Service Engineer, Fujitsu-ICL Customer Service
July, 1988 – February 1997
Visit customer sites to troubleshoot and repair Point of Sale equipment, Automated Teller Machines, DOT Matrix and Laser Printer repair.
Perform preventive maintenance on customer sites.
Sr. Field Service Technician, Teledyne - TapTone
April, 1997 – April, 2016
Travel to customer sites and troubleshoot and repair Food & Beverage Inspection equipment manufactured by Teledyn-TapTone.
Perform Training classes for Operator and maintenance personnel at customer sites.
Backup for service in manager in his absence while traveling or on vacation.
Manage day to day service department operations, i.e.; scheduling, training, paperwork etc.
Equipment trainer created training programs with all documentation, manuals, testing, etc. for customers, Reps and Teledyne internal department training classes,
responsible for the Teledyne TapTone Certification program. The program is designed to test and certify Teledyne TapTone Account Executives, Sales Engineers, Professional Services Engineers and our Partners with Sales & Service tasks and activities
SKILLS
Good Troubleshooting skills of Electronic systems. 30yrs+ exp.
Excellent computer skills, Word, Excel, PowerPoint, Hyperterminal.
Experienced working with systems using DOS based operating system.
Proficient use of test equipment ‘O’scope, DVM, etc.
Certified Trainer by PMMI for since 2009.
Experience using SPC Statistical Process Control
Corporate Technical Trainer + 10 yrs. experience
REFERENCES
1.Myles Fader (former co-worker & Supervisor) ph. 770-***-****
2.Mike Hac (co-worker & subordinate) ph. 815-***-****
3.Grant Satterley [presently employed by Tecnocap, LLC. Regional Sales Manager (Co-worker & subordinate)] 401-***-****
4.Mark Bussard (Teledyne Service Manager) 508-***-****
Contact this candidate