Sales Customer Service
Resume:
Summary
Skills
Work History
Education
LATOYAGREEN
***** ********* ****** ****, ****, TX 77449 • Home: 832-***-**** • Cell: 832-***-**** • ac1lzy@r.postjobfree.com High performing customer service and team management professional who excels at uncovering customer needs, finding solutions, and handling objections. Top performer with a consistent track record of meeting and exceeding goals.
Goal oriented
Staff training and development
Customer relations
Excellent customer service skills
Positive and friendly
Strategic thinker
Consistently meeting sales goals
Brand expert
Professional Sales Representative/ Stylist, 11/2016 to Current Nordstrom – Houston, United States, Texas
Built relationships with clients to increase likelihood of repeat business. Educated clients about the brand to incite excitement about the company mission and values. Cross selling in different departments utilizing the product of the store by creating head to toe looks for my clients.
Following up with clients each week to verify that they're satisfied with purchases. Assistant Manager, 06/2010 to 08/2012
BCBGMAXAZRIA – Houston, United States, Texas
Identified and qualified customer needs, developed sales strategies. Trained and served as a peer coach for new sales associates. Interviewed job candidates and made staffing decisions. Promoted from Team Leader to Assistant Manager within 6 months. Sales Associate/Sales Lead, 10/2007 to 04/2009
Juicy Couture - Katy Mills Mall
Completed all cleaning, stocking and organizing tasks in assigned sales area. Created visual window displays with merchandise with story telling theme. Assist customers at the cash register with all sales and returns. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Medical Assitance Certification: Medical: 2017
Northwest Educational Center - Houston, TX
Bachelor of Science: Fashion Merchandising, 2011
Art Institute of Houston - Houston
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