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Project Manager Customer Service

Location:
City of Orange, NJ
Posted:
August 01, 2017

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Resume:

MARK G. BURACK

Livingston, NJ ***** (***) ***- **60 ac1lzf@r.postjobfree.com www.linkedin.com/in/mgburack

Senior Construction Project Manager

OSHA 30 Certified // Planning // Relationship Building

CAREER PROFILE:

diligent and Results Oriented Project Supervisor, experienced in all phases of commercial and residential projects, with a keen ability to identify problems and determine innovative, cost-effective solutions; Utilize excellent communication skills to interface with clients, contractors, building supervisors and other members associated with the project; Adept at remaining focused on safety, the bottom line, and overall project compliance; Self-starter able to work with minimal supervision, under pressure and tight deadlines; Capable of operating effectively in a rapidly changing and unpredictable environment

Core Competencies:

Billing Customer Relations Risk Analysis

Budgeting Documentation Project Design

Value Engineering Negotiating Project Instillation

Contract Management Change Orders Site Inspections

CAREER HIGHLIGHTS:

Time Management: Proven track record in delivering multiple projects at or under budget and on time

Administration: Utilize strong organization skills to maintain consistent operations of all paperwork, such as client

billing, RFI’s, plan changes, change orders, submittal logs, shop drawing logs, etc.

Scheduling: Adept at developing an efficient project schedule utilizing project software for owners and subcontractors

Problem Resolution: Highly skilled at solving critical project issues using active listening skills, negotiating,

mediation, communication and time management

Negotiating: Expertise in building relationships and collaborating with subcontractors, to come to an agreement on project pricing

PROFESSIONAL EXERIENCE:

The Sam Tell Companies New York, NY

Construction Project Manager 08/2016- present

Supervise the installation of kitchen equipment for commercial restaurants, hotels, schools, corporate commissaries, and sports facilities

Oversee organization and progression of 8 commercial projects in retail and hotel construction

Collaborate with the owner or general contractor to ensure the kitchen equipment fits in the appropriate space

Conduct effective client and subcontractor meetings on a weekly basis

Partake in the preconstruction process including plan review, scheduling and budgeting

Effectively troubleshoot issues regarding delays on projects utilizing value engineering

Efficiently maintain all paperwork including RFI's, meeting minutes, change orders, submittal logs and plan changes

Operate in partnership with project superintendents to perform successful site inspections

Organize and prepare all billing for clients and approve all billing for projects

MARK G. BURACK P. 2/2

Home Depot East Hanover, NJ

Sales Associate (Plumbing Department) 02/2012 –0 4/2016

Assisted homeowners and small contractors with specific plumbing projects; Trained and coached 12+ new employees on sales, plumbing and customer service

Received 20 “homer” awards for outstanding customer service, team work, and sales over a 4 year period

Initiated sales opportunities directly with customers and increased sales by 20% in the department

Produced 10-12 monthly hot leads, by offering home depot services to perspective clients

Effectively prioritized customer needs and wants in order to present them with the best possible results

Conducted effective training seminars to homeowners on self-instillation of various residential supplies

Micron General Contractors New York, NY

Construction Project Manager 04/2006 – 05/2009

Established and evaluated project plans; Developed a job schedule with the project super for overall construction

Collaborated with the estimator to negotiate the best price for the job

Conducted subcontractor and client meetings

Reviewed all plans at the start of each day and effectually interacted with every department

Oversaw all purchases for each project respectively and conducted consistent site inspections

Earned endorsements from clients on completed projects by recommending the company to new clients and booking additional projects

Conduct the subcontractor buy out process after winning the job

Obtain all insurance and submit permits to subcontractors to officially begin work on a project

ISC New York, NY

Construction Project Manager/Owners Representative 09/2004 – 04/2006

Performed extensive construction management and directed the development and renovation of several NYC hotels

Communicated with hotel management departments to coordinate appropriate schedules

Judiciously selected specific contractors to ensure maximum efficiency of each project

TECHNICAL SKILLS:

MS Excel, Word, AQ, Primavera, Timberline

EDUCATION:

Curry College, Milton, MA

Bachelors of Science in Management

PROJECT LIST:

1.Alfred Dunner

1411 Broadway, 23 & 24'" floors, 50,000 sq. ft. Office space and showroom build out. Project Manager, $5.5MM

2.JPMC

277 Park Conference Center, 15,000 sq. ft. New build out. Project Manager, $4.8MM

3.Equity Office

717 5th Ave, NYC. Cooling Tower/Generator. Project Manager, $8 MM

4.Sephora

550 Broadway, NYC. 8,000 sq. ft. It was their first store in this country. Project Manager, $2.4 MM

5.Herman's Sporting Goods

Renovation of existing stores while open; New stores and flagship at Rock Center. 8,000 to 15,000 sq. ft. $500k - $2.5 MM, Locations: New England, Connecticut, New York, and Long Island

6.Bruno Jamais Restaurant

Madison and 81 St, NYC. 7000 sq. ft. Renovation of existing space. New MEPS, Wine room, bar, extensive mill work. $1.5 MM

7.Daly Ave Daycare Center

Bronx, NY. 15,000 sq. ft. New build out. Full size commercial kitchen, classrooms, elevator, playground equipment. Project Manager, $1.1MM

8.New Water Tanks and Sprinkler Risers

III Broadway / 521 St, NYC. New water tanks and sprinkler risers. Project Manager. Average cost $1.3 MM

9.Steelcase

4Columbus Circle, NYC. 15,000 sq. ft. Show room renovation. Project Manager, $1.5 MM

10.Hilton Gardens

Hotel renovation, 300 rooms. 851 8th Ave, NY, NY. Renovation of operating hotel, new rooms and MEPS. Owner representative/ Construction Manager, $18 MM

11.Hilton

2 10 Plaza, Newark, NJ. New bathrooms $2.6 MM

12.Double Tree

Newark, NJ. Hotel Renovation, 396 rooms, rooms, public spaces, $3.2 MM

13.Warehouse

Long Island City, NY. 100,000 sq. ft. 25 Roof top units. All new MEPS, New facade, and complete interior renovation. Project Manager, $4 MM

14.Board of Jewish Education

520 8th Ave, NYC. 20,000 sq. ft. New build out with a 10 week time frame limit. Project Manager, $2 MM

15.Interior Build Up

48 Wall St, NYC. 7 floors of interior build up, average size 6,000 sq ft. 500,000 per floor, Project Manager cost?

16.New Build Out

667 Madison Ave, NYC. 11,000 sq. ft. New, interior build out. Project Manager, $1.7 MM

PROJECT LIST CONTINUED:

17.4 Phase Project

7113rd Ave, NYC. 15,000 sq. ft. 4 phase project while client operational. Project Manager, $1.7 MM

18.SL Green

Various locations. Average size of projects, 3,000 to 10,000 sq. ft. with average work schedule of 5 weeks. Project Manager, Average cost $500k

19.712 New Build Out

1 Liberty Plaza, 22nd floor, NYC. 30,000 sq. ft. New build out. Project Manager/ Superintendent, $3.2 MM

20.ITG

380 Madison Ave, NYC. 15,000 sq ft. New build out. Computer Room. Project Manager/ Superintendent, $1.1 MM



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