Data Entry Customer Service

Robin Y. Tanner

***** ** *** ***

Pine Mountain Valley, Ga 31823

H: 706-***-**** / C: 229-***-****

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SUMMARY:

Highly motivated and responsible individual with 20+ years work experience / 7+ years office experience. I am proficient in computer operations, office procedures, and operational efficiencies.

EDUCATION:

South University Savannah, Ga. Associates Degree in Allied Health Science 05/2011-08/2014

GPA 3.16

Relevant courses: Medical Terminology; Computer and Internet Literacy; Human Pathophysiology; Anatomy & Physiology; Microbiology & Lab

SKILLS/QUALIFICATIONS:

Data entry

Experienced with Microsoft Office, including Word, Excel, PowerPoint, and Outlook

Accurate Records Management, Machine Transcripts, Business Equipment, Office Management Procedures

proofreading & filing, strong organizational, oral & written communications, telemarketing certified, and excellent customer services skills

Works well in group environments and individual highly stressful situations

Type 55/65 words a minute

EXPERIENCE:

Quality Inspector: GDS International.com Lincoln,Nebraska

05/2017-07/2017

Work for Home

receive merchandise by USPS, UPS, FED-EX and DHL

inspect the products for any defects, match the actual content of the package with the stated order information

pack the merchandise and ship it further to one of our main or international branches

provide daily progress report for work

Rental Ads Poster: Jesben Aaron Swartz Pittsburg, Pa. 03/2017-still working

Work for Home

List properties available on Craigslist that include pictures, locations, amounts, and number of rooms

Renew postings periodically

Direct Support Provider: Diversified Enterprises Tifton, Ga. 08/2016-01/2017

Helped clients accomplish daily living tasks: grooming, dressing, bathing, meal preparation, laundry, Incontinence care, oral hygiene, diet, light housekeeping.

Documented completed tasks during shift. Approved my Timesheet before pay period. Balanced Individuals money before & after shift

Call Agent: Southern Magazine Promotions (SMP) Tifton, Ga. 01/2016-07/2016

Established a rapport with potential clients using a script. Executed data entry into system of potential customers

Private Care Aide: Private Residence Douglas, Ga. 03/2011-08/2014

Helped Individual accomplish daily living tasks: grooming, dressing, bathing, meal preparation, laundry, Incontinence care, oral hygiene, diet, light housekeeping, errands, grocery shopping transportation, appointments transportation, medications reminders as prescribed by doctors & pharmacy.

Documented completed tasks.

UPC Operator/Supervisor: N & S Enterprises Nicholls, Ga.

08/2003-05/2008

Conducted data entry of purchase orders via emails and faxes for tickets resulting in 150,000 daily during peak season. Supervised extra help during peak season. Created new ticket formats. Operated paxar 636 machine. Executed monthly reports, packing, labeling, and shipment of tickets.

Personal Assistant/Office Manager: National Court Services Nicholls, Ga. 10/2000-01/2003

Fulfilled office and court procedures dealing with clients. Scheduling appointments for clients. Involved with collecting and the posting of payments of clients along with balancing cash daily during the workday.

GSR/Housekeeping Supervisor: Jameson Inn Douglas, Ga. 04/2000-09/2000

Accommodate guests with room reservations in person or by telephone. Dealt with housekeeping schedules. Collected rates for rooms. A Customer Service Representative. Balanced cash daily.

Secretary/Receptionist: Beltone Douglas, Ga. 07/1999-01/2000

Managed the Opening /Closing of the Business daily. Scheduled clients for appointments and aided with minor repair tickets. Helped the Accountant with billing. Practiced telemarketing for business. Facilitated collections, and balanced cash at end of workday.

REFERENCES UPON REQUEST

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