VINCENT P. ARMATO, MBA
713-***-**** ● ac1lxj@r.postjobfree.com
https://www.linkedin.com/in/vparmato
Director of Enterprise Business & Technology Architecture
Proven track record of introducing, developing and implementing strategic information technology capabilities.
Tenacity and talent for introducing disruptive/innovative technologies to dramatically improve business value.
Change agent for transformation of standard IT operations into business-aligned partnerships.
Innovation through continued technology evaluation and prototype implementations. Mission: Collaborate with business professionals to transform challenges into innovative solutions. Values: Innovative, Collaborative, Adaptable, Committed, Credible, Integrity, Consensus-Builder Goal: A new leadership challenge with another world-class organization LEADERSHIP RESULTS INNOVATION
25 Years of IT Strategic and
Implementation Experience
Managed Global Organizations for
IT Architecture, Application and
Infrastructure Functions
10+ Years in Leadership Roles for
Enterprise Architecture and
Strategic Technology Planning
Activities
Managed multiple solution architect
functions within programs
Introduced Enterprise Architecture and
Strategic Planning Functions to markedly
increase IT Alignment and drive Business
Transformation
Spearheaded strategic initiatives
including customer experience, master
data, business intelligence, ERP and
CRM evolutions
Reinforced relationships with Sales and
Marketing functions through timely
delivery of functional value
Oversaw the strategy and program for a
combined online banking transactional
and lead generation solution with mobile
adaptive interfaces
Introduced No-SQL graph database
technology to manage customer master
data
Positioned and prototyped new digital
rights management technologies to
protect intellectual property while not
hindering user experience
CORE COMPETENCIES
Enterprise Architecture Frameworks
& Methods
Business Strategic Planning
Financial Planning
Pricing and Margin Management
Project Management Office (PMO)
Functions
CRM & Sales Automation
Customer Journey Mapping
User Experience & Online Interaction
Digital Marketing
Demand Generation & Lead
Lifecycle
Enterprise & Web Content
Management
Collaboration Strategies
Technology Architectures
Cloud (SaaS, PaaS, IaaS)
Business Intelligence
Integration & Service Oriented
Architectures
TOGAF ADM & IT4IT Frameworks
Technology Business Management
Framework
Configure, Price & Quote
Automation
Digital Asset Management
Marketing Resource Management
Enterprise Resource Planning
Single View of the Customer
Master Data Management
Big Data / NoSQL Databases
Digital Rights Management
ITIL Framework & Process
Improvements
Service Management Strategies
Mobile Device Strategies
Information Security
Identity and Access Management
SalesForce.com Cloud Suites
Callidus Suite
Apttus CPQ Solution
Microsoft Dynamics
Adobe Digital Marketing Suite
Eloqua Lead Generation
Jive Community Platform
Mega, Troux / Planview EA Tools
Apptio TBM Planning Tool
Microsoft SharePoint / Office
Atlassian JIRA & Confluence
Oracle E-Business Suite
SAP ERP
Hadoop & Neo4j Databases
Mulesoft Integration Platform
BMC Remedy
ServiceNow
Rackspace Platforms
SFDC Force.com
Microsoft Azure
Amazon AWS
“I've worked with Vince Armato in two separate companies and have tremendous respect for his ability to work with IT's business partners. Vince is a good listener with tremendous business acumen who can translate the desires and frustrations of IT's business customers into concrete technology plans. It's not always easy to navigate the interface between IT and the business but Vince has the unique ability to challenge business leaders in a constructive, collaborative fashion that ultimately leads to technical solutions they claim as their own. That's a remarkable feat in most companies and Vince has demonstrated the ability to achieve business buy-in for major IT initiatives on a consistent basis across multiple functional groups and business lines.”
- Mark Settle – IHS & BMC Software CIO
PROFESSIONAL EXPERIENCE & KEY ACCOMPLISHMENTS
Omnicom Marketing Technology Services (MTS) – Dallas, Texas MTS is a leading source of cloud-based marketing technologies that provide full lifecycle customer journey automation with predictive and machine-learning analytics that drive higher engagement and customer loyalty through traditional, website, mobile and social channels. MTS is the primary source of marketing technology capabilities throughout the more than 200 company Omnicom DAS Group network of marketing agencies. VP, Marketing Technology Strategy June 2016 – Current Solution leader and practice owner for the Strategic Marketing Roadmap offering. Introducing innovate approaches and methods to define client marketing visions and design for technology implementations that maximize marketing investment value.
Lead End-To-End Strategic Marketing Roadmaps for VCA Animal Hospitals and GlaxoSmithKline pharmaceuticals
Worked directly in client-facing sales role to support the sell-in and budget justification for strategic roadmaps
Itemized and detailed strategic capabilities in the domains of mobile, social, acquisition, conversion and marketing analytics and optimization
Created future state evolutions of technology architecture in response to marketing strategic objectives
Future state architectures supported transition of legacy on-premise implementations into MS Azure solution sets
Drove client internal discussions between Marketing and IT functions to support Roadmap future states
Roadmaps projects led directly to incremental revenue increases of >$2.0 M per client Solution Ownership
Owned the Strategic Marketing Roadmap solution definition including product management and lean canvas analysis
Accountable for methodology, process and delivery of the client roadmap solution
Optimized resource models, estimation method, and value statement to ensure solution viability and profitability Practice Management
Provided full oversight and accountability to the successful management of client engagements from sell-in through completion
Integration of Roadmap engagements with ongoing client account team activities in a matrix resource configuration Innovatero, LLC – Denver, Colorado
Innovatero is an independent consulting partner who specializes in strategic IT technology planning to enable strong business alignment and value.
Owner, Enterprise Architect Practice December 2015 – June 2016 Principal business owner and consultant on short-term contractual engagements focused on strategic planning, process and technology improvement for enterprise IT organizations. Snap-on Tools Development Operations Optimization Engagement
Established an optimization exercise focused on internal DevOps processes and toolsets
Technologies demonstrated, recommended and integrated included Atlassian JIRA, Confluence, Bamboo and Mercurial source code management repositories
AIG.com Digital Marketing Platform 2.0
Provided Business Architecture domain strategy and leadership to the DMP 2.0 program
Lead strategic discussions aligning Brand and Marketing Operations goals to support alignment
Built and recommended portfolio strategy and architecture leveraging Adobe Digital Marketing Suite, Oracle Campaign Management and a variety of supporting digital marketing technologies IHS, Inc. – Denver, Colorado
IHS is the leading source of information, insight and analytical software in critical areas that shape today's business landscape. Clients are in the Energy, Engineering, Automotive, Telecom, Technology, Chemical, Aerospace & Defense, Financial and Maritime fields.
Director, Enterprise Business Architecture August 2014 – November 2015 Directed the first Enterprise Business Architecture discipline and function at IHS. Developed all key functions to support IT and Business strategy and investment alignment. Lead multiple key program initiatives through executive approvals. Managed cross-company project pipeline candidates through vision, strategy, design, estimation and funding activities.
Initiated, Defined and Delivered on Enterprise Architecture functions including:
Enterprise Business Capability Modeling, Definitions and Process Alignment
Intake framework and repeatable initiative Visioning and Approval process
Enterprise Architecture Organization Maturity Models and Process (BCM, Domain RefArchs, Principles, Standards, TOGAF Alignment)
Lead key strategic programs including:
Single View of the Customer strategy provides unified master data capabilities on a graph database foundation that includes company hierarchy, relationship, matching, transactional mapping and unified customer analytics.
Identify and manage key strategies for a ‘Cross-CRM’ implementation to displace current SFA, Configure, Price & Quote, Contract Management and Customer Support solutions with SalesForce.com and Callidus technologies Provided management and oversight of new capability projects including:
Digital Marketing automation portfolio management (Eloqua, SDL/Tridion, IBM WebSphere)
Marketing Resource Management (Infor Orbis)
Marketing Digital Asset Management (DAM)
Product Digital Rights Management Capabilities (Adobe AEM Forms)
Global Pricing and Product Portfolio Management Strategic Vision (Vendavo)
Customer Contract Repository (Seal Software)
Sales Quota Management Capabilities
Zions Bancorporation, Inc. – Salt Lake City, Utah
Zions Bancorporation is one of the nation’s premier financial services companies, consisting of a collection of regional banks. ZBC banking businesses include California National Bank & Trust, Amegy Bank, Vectra Bank, Zions Bank, National Bank of Arizona, Nevada State Bank and The Commerce Banks of Washington and Oregon. Director, Enterprise Business Architecture January 2014 - August 2014 Established the first Enterprise Business Architecture discipline and function at ZBC. Led key strategic initiatives to markedly enhance customer experience, information security and overall IT strategic planning capabilities. Initiated, Defined, and Delivered on Enterprise Architecture functions including:
Enterprise Business Capability Modeling, Definitions and Process Alignment
Enterprise Architecture Organization Maturity Models and Process (BCM, Domain RefArchs, Principles, Standards, TOGAF Alignment)
Drove Strategy, Architecture and Implementation for:
New Account Platform User Experience Platform Creating a Unified Customer Experience
Identity and Access Management Program Leadership
Online Banking Performance and Architecture Remediation
SalesForce.com Business Capability Value Models and Corporate Implementation Strategy BMC Software, Inc. – Houston, Texas
BMC Software offers a range of solutions, including IT Service Management; Cloud Management; Workload Automation, IT Automation, IT Operations and Mainframe. BMC subsidiaries include Remedy, BladeLogic, ProactiveNet, RealOps, New Dimension, Calendra and Identify Software.
Director, Enterprise Architect January 2006 – January 2014 Headed strategic Marketing, Product, and Sales initiatives that improved both operating velocity and customer experiences. Implemented and deployed a variety of technologies that supported content, social, business intelligence and contract/order processing capabilities.
Provided Enterprise and Solution Architecture Oversight for the following initiatives:
Cohesive Digital Experience Program for Lead Tracking and Web Experience Enrichment based on Adobe Digital Marketing Technologies
Adobe CQ Web CMS and Composite Application Program
Concept to Order Sales Productivity Program
Informatica Customer and Product MDM
Netezza Data Warehouse Migration
MicroStrategy Sales Account Research
Configuration, Price and Quote Solution
Customer Contract Automation
Infor Orbis Marketing Resource Management Solution
Box.com Enterprise Managed File Transfer Solution
SharePoint Cloud Upgrade Strategy
SharePoint and SFDC Sales Product Content Synchronization
Documentum to SharePoint Cloud Migration Program
Contracts/AP Imaging, Legal and TechPubs Solutions
ESM Product Documentation via Confluence Enterprise Wiki
Enterprise Search Implementation with Autonomy
ERP2 Infrastructure Design and Deployment
SharePoint AdHoc to Governed Upgrade/Migration
Documentum ECMS Upgrade
iSearch InQuira Knowledge Centered Support Solution
MSM Business Product Portal Solution
Vignette to SharePoint Intranet Portal Migration Project Senior Manager, Applications Infrastructure June 2003 – January 2006 Managed all infrastructure design and implementation for business applications and held responsibility for all service management needs including performance and uptime service levels.
Established best practice methodologies around infrastructure design including standardization in design patterns.
Optimization of high performance solutions with minimal investment.
Established successful methodology for offshore baseline support practice with transfer of knowledge and escalation paths to onshore personnel.
Introduced performance and functional automated testing center of excellence. Manager, Corporate Content Management September 1999 – June 2003 Oversaw design and implementation of all content systems including web content, technical publications and imaging.
Documentum ECMS Re-Architecture for Product Documentation
Customer Contract and Vendor Imaging Solutions
Interwoven and Vignette Web CMS Implementations (WWW and Intranet) ACADEMIC CREDENTIALS
MBA, International Marketing – Cum Laude, University of Houston BS, Computer Science – Magna Cum Laude, University of Houston REFERENCES & ACCOLADES
“I worked with Vince at IHS. As a member of the Enterprise Architecture team, he brought great strategic thinking and planning skills to an investment opportunity I was looking to sponsor. I found him to be collaborative, thorough and dependable --- Vince is a pleasure to work with.”
- Roy Schwalm - Vice President, Pricing & Portfolio Strategy at IHS
“Vince is an insightful, strategic and driven professional who exhibits a high degree of business and technical expertise. He has a real passion for moving business objectives forward and helping organizations evolve by encouraging new ideas, listening to all points of view, and being a true team player. It has been a pleasure working with Vince and if given the chance I would work with him again.”
- Kevin O’Brien – Product Manager Interactive Channels at Zions Bancorporation
“I’ve worked with Vince for several years at BMC in different capacities, most recently within the Enterprise Architecture organization. Vince brings a strong EA background to the equation, having the ability to balance technology needs with business strategy, requirements, and processes. He truly understands the full IS&T & Enterprise taxonomy, someone who can articulate complex technical solutions and their relationship to actual business value. An effective leader, Vince is well versed in multiple architectural frameworks/methodologies and someone I highly recommend.”
- Brad Hicks – Director of IT Cloud Enablement at BMC Software
“I can strongly recommend Vince for his technical expertise and guidance on complex and large projects. He truly partners with the client to understand and address their business requirements by delivering sustainable and well-engineered solutions.”
- Emily Agis-Wahl – Enterprise Business Architect at BMC Software
“I have worked closely with Vincent for several years, both as a peer and as a direct-report. He is an enthusiastic contributor who has a broad knowledge of IT solutions, processes and best practices. Vincent is very much in his element when tackling complex projects with aggressive schedules. He is adept at driving consensus, evangelizing new ideas and is never at a loss for a better way of accomplishing the goal.”
- Edward Fenska – Program Director at Cognizant Technology Solutions
“I’ve had the pleasure of working with Vince for several years on a variety of challenging IT projects ranging from Web Content Management, Enterprise Content Management, CRM implementations, Cloud hosting, and ERP upgrades. He’s well versed in Enterprise Architecture frameworks, Project Management methodologies and Project Delivery. Vince is able to navigate effectively in a variety of complex, cross functional projects with both onshore and offshore delivery teams. He has excellent client facing and technical skills. I’d highly recommend Vince as an Enterprise Architect and IT Leader to help project teams successfully deliver IT projects.”
- Chris Richmond – Director of Professional Services at FIS
“I worked with Vince for many years at BMC across a variety of initiatives and roles. He is a strategic technology leader with excellent technical and leadership skills. Over the years, he has developed a well-rounded background by acquiring an impressive set of skills and expertise across a broad spectrum of technology stacks (too many to list here!). One of the qualities I admire most about Vince is that he is not afraid to make the tough decisions that other leaders usually shy away from and, the decisions he makes are sound and based upon fact, knowledge, and experience. Vince is truly a strategic thought leader who has the natural ability to “lead the pack” into the next generation of technology solutions. He has exceptional communication and negotiation skills and is able to do so successfully with all levels of a corporation.
Through the unique combination of his technical, motivational, leadership and presentation skills he is able to effectively evangelize new technologies and ideas and heavily influence key decision makers. I highly recommend Vince and would welcome the opportunity to work with him again in the future.”
- Rana Keeling – IT PMO Director at AIG