Human Resources Sales Representative

Kristofer Kenji Palmer

**** ******* **. *** *** Antonio, TX 78240 210-***-**** ***********@*****.***

SKILLS

●Computer: Proficient in Microsoft office (Word, PowerPoint and Excel); Proficient in SPSS, Excel, MPLUS, and R.

●5+years research experience in psychological and social research.

●Ability to work in teams and group settings utilizing interpersonal skills.

●1+ Yr. Human Resources experience including HRIS systems, recruiting, benefits, compensation,

●Knowledge of statistics, predicative modeling and data analytics

EDUCATION

Masters of Arts Industrial/Organizational Psychology (Human Resources) May 2017

St. Mary’s University, San Antonio, TX

●National Society for Leadership and Success

●SIOP Member

●3.88 G.P.A

Bachelor of Arts in Sociology July 2015

Texas A&M University, San Antonio, TX

●National Society for Leadership and Success

●Alpha Theta Kappa (Sociology Honor Society)

●CITI Research Certification

●Magna Cum Laude

WORK EXPERIENCE

Human Resources Intern Mar 2017 to May 2017

Urology San Antonio, San Antonio, TX

●Support and assist in the development of HR processes and policies for improvement opportunities, including conducting job analysis, conducting satisfaction surveys and creating valid selection methods for organizational positions.

●Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.

●Perform searches for qualified job candidates (full-cycle recruiting), conducting prescreen and interviewing sending rejection letters and onboarding along with scoring selection documents

●Interpret and analyzes human resources policies, procedures, laws, standards, or regulations and assist in onboarding and recruiting.

Consultant May 2016 to Feb 2017

HRTools, San Antonio, TX

●Managed and conducted research studies of physical work environments, organizational structures, communication systems, group interactions, morale, and motivation to assess organizational functioning specializing in the use of personality to predict job performance.

●Designed presentations on research findings for clients and at research meetings including presentations at the San Antonio Hispanic Chamber of Commerce and The Texas Employment Relations Symposium.

●Analyzed individual assessments, including interpreting measures and providing feedback for selection, placement, and promotion in relation to change management while supporting HR.

●Planning, execution, and delivery of programs and projects intended to accomplish business goals and objectives within prescribed timeframes and budgets

Brand Ambassador/ Direct Consumer Sales Representative June 2014 to July 2015

Zipfizz Corporation, San Antonio, TX

●Demonstrated and explained products, methods, and services to persuade customers to purchase products and use services resulting in the number 1 regional sales representative.

●Planned, developed, and provided training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops increasing employee retention to 100% and streamlining the training process saving the company money.

Walt Disney World College Program Internship September 2011 to January 2012

Walt Disney World Corporation, Orlando, FL

●Managed quality control and customer satisfaction, as well as resolving customer complaints regarding food service while communicating in multiple languages.

●Demonstrated knowledge obtained from Leadership and Human Resources courses.

●Managed financial reporting such as cash handling and deposit preparation, while maintaining profit over $30,000 daily.

Group Fitness Instructor September 2008 to December 2010

Spectrum Athletic Clubs, San Antonio, TX

●Delivered expert knowledge of physical fitness techniques and strategies for groups of more than ninty people.

●Evaluated individuals' abilities, needs, and physical conditions, and develop suitable training programs to meet any special requirements and effectively developed training for special populations including the elderly.

●Planned and selected routines, appropriate music, and different movements for each set of muscles, depending on participants' capabilities and limitations during and after sessions.

Tennis Instructor/ Head Counselor July 2007 to November 2009

Jewish Community Center, San Antonio, TX

●Enforced rules and regulations of recreational facilities to maintain discipline and ensure safety.

●Communicated with children's parents or guardians about daily activities, behaviors, and related issues.

●Instructed individuals and groups in tennis rules, game strategies, and performance principles, such as specific ways of moving the body, hands, or feet, to achieve desired results leading 5 players to citywide titles.

LEADERSHIP EXPERIENCE

Member, Event Coordinator and Vice President September 2009 to Present

Japan America Society of San Antonio, San Antonio, TX

●Managed, recruited and coordinated 50+years volunteers for 4 large cultural events.

●Coordinated services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.

●Facilitates the development of project related plans

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