Management Sales

Bobby Tuli

**** ***** **** ***** 773-***-****

Vernon Hills, IL 60061 www.linkedin.com/in/btuli *****@*****.*** Innovative, hands-on executive with a successful track record of leading strategy, process and development for SaaS and cloud based healthcare technology products

Successful track record of leading technology organizations, health systems and payers through change. Expertise in areas of Care Coordination and Population Health. Demonstrated strength in scaling effective teams, establishing successful partner- ships and cultivating global alliances. Led multiple successful transitions for health systems by delivering compelling customer value, through innovative technology solutions, cross-platform architectures and developing open system strategies. Effective and versatile communication, persuasion and influence skills adapted to diverse audiences – large teams, peers, analysts, C- suite and industry forums.

HIGHLIGHTS

Development

• Institutionalized Product and Development practices for large and small organizations

• Built multiple Analytics platforms to support population health and coordination of care

• Built multiple product and development teams from ground up.

• Developed and realized Agile development methodology across the organization for multiple products

• Implemented metrics tracking, enhanced quality and im- proved NPS scores

• Own the full lifecycle for products from inception to market

• Built multiple scalable SaaS and cloud based products with

>70% profit margins and high client satisfaction

• Successfully transitioned product teams through multiple mergers and acquisitions

• Helped large health systems like Cleveland Clinic, UPMC, NSLIJ implement processes around Care Coordination and Popula- tion Health

Strategy and Product

• Established leader in Business Development, Strategic planning, Product Management, Product Development, Vendor management, Client management and consulting

• Led product portfolio with $150+ Million revenue and

$15M in development budget

• Provided consulting services in healthcare technology and helped large health systems transition through healthcare changes specially around Care Coordination, Predictive Analytics, ACOs and Value Based Care plans

• Expertise in building new products - created a new Care Coordination product with $100M projected revenues for Value Based Care (VBC), Population Health Management and Accountable Care Organizations (ACO)

• Led product integration with companies like Salesforce and Cognizant for strategic go to market partnerships

• Experience with Payers and provider markets (Acute and Post Acute)

PROFESSIONAL EXPERIENCE

GENEIA (a wholly owned subsidiary of Capital Blue Cross), Harrisburg, PA 2016 to Present Vice President, Head of Product Management

Strategy and execution of all aspects of product management and development for the Theon population health analytics plat- form

Rebuilt the product and development organization from the ground up in an Agile model for rapid development and speed to market

Established Product Management and Product Development processes to institutionalize product prioritization, road-mapping and product launch

Achieved significant market growth by identifying and implementing partnerships with companies like Salesforce and Cogni- zant for a common go to market and sales strategy

Expanded Geneia’s leadership in the Population Health market by leading a robust market and roadmap review to identify product gaps and areas of growth

Led all aspects of product development, product launch and go to market strategy

Managed client relationships, assist sales teams in closing key deals by providing product vision and roadmaps

Created key capabilities around Analytics, Quality Measures (HEDIS, MACRA, MIPPS), Gaps in Care, Care Coordination and Re- mote Patient Monitoring

Built a Business Intelligence platform for payer and provider collaboration. Leveraged predictive modeling techniques to iden- tify the right populations and care opportunities.

Built two way integration between Theon and EMRs, Payor systems, MMS and other clinical systems

Improved client satisfaction by improving product quality and service resulting in increased NPS scores

Established Voice of the customer platforms by creating user forums with existing customers, prospects and other industry 2 Bobby Tuli Resume

HEALTHGRADES, Madison, WI 2014 – 2015

Vice President – Business Intelligence and HRM

Product portfolio accounts for $100M+ in revenue with $40M Operating Profits

Strategy, execution and delivery for the Health Relationship Management and Business Intelligence practice

Implemented Population Health processes by leveraging automated communication to at-risk populations for health systems participating in ACO’s or managed care plans. Leveraged established marketing automation products along with business intel- ligence modeling to provide personalized and targeted interventions for the identified population

Identified key actionable insights for clients, by leveraging large amounts of public and enterprise data, through a combination of analytics and healthcare industry expertise

Worked closely with large health systems like Ochsner, Citrus Valley etc to help implement care coordination processes for at- risk populations

Leveraged expertise in Care Coordination to provide clients guidance around best technology solutions and processes to navi- gate through the vast changes in healthcare

Led all aspects of product development, product launch and go to market strategy

Managed client relationships, assist sales teams in closing key deals by providing product vision and industry expertise

Inspired, influenced and learnt from the healthcare development community, by presenting product vision and strategy at various industry conferences

Owned Voice of the Customer initiatives via various regional client summits and road-mapping sessions ALLSCRIPTS, Chicago, IL 2007 – 2014

Director/Interim Vice President – Care Coordination and Analytics (January 2012 – March 2014)

Portfolio accounts for $150M+ in revenue with $70+M Operating Profits with a Development budget of over $15M.

Led the effort to build the company’s ACO strategy. Created the business case for the governing council led by the CEO with market evaluation for a build vs buy decision and revenue analysis. Secured $3M in annual funding to build a new SaaS product for Value Based Care (VBC) leveraging multiple technology solutions

Worked with key clients like Cleveland Clinic, UPMC, NSLIJ to help implement care coordination processes by leveraging exist- ing and new technology solutions

Built strong client relations by working closely with key clients to ensure customer engagement. Provided executive support to key clients by site visits and constant communication to ensure retention

Presented product direction and innovations at various client and Allscripts conferences including ACE (Allscripts Client Expe- rience), ACMA (American Care Management Association), NAHC (National Association for Home care) etc.

Helped sales teams close key deals by providing technical guidance and product knowledge to bridge key sales gaps

Guided the marketing team on product and releases. Provided collateral tools, online training and other communication to clients (existing and prospective) to successfully launch products and releases

Built strong agile product teams with inbuilt succession planning for sustainable growth to support fast growing businesses

Maintained the highest client satisfaction ratings across the product teams for any Allscripts products measured by standard NPS methodology (Net Promoter Scores)

Director - Care Management (September 2007 – December 2011)

Managed all aspects of product management and product development life cycle for the Acute Care division’s flagship All- scripts Referral Management and Care Management product teams

Care Management and Referral Management portfolio accounts for $100M in revenues with $60M Operating profits and is built as a SaaS platform using C#, .Net with a SQL Server 2008 database and leveraging HTML5 for a device agnostic mobile platform.

Manage product roadmap and take projects from inception to market

Implemented an offshore development partnership with a vendor in India to drive growth and operational efficiencies. 3 Bobby Tuli Resume

AON HEWITT, Lincolnshire, IL 1995 – 2007

Implementation Manager – Client Delivery (June 2003 – September 2007)

Consulted with the clients on best practice solutions. Provided system solutions for the clients changing needs

Managed multi-service implementations of many Fortune 500 clients on Hewitt’s HR and Benefits systems involving approxi- mately fifty on-site and offshore associates

Guided external clients through complete System Development Life Cycle (SDLC). Responsible for guiding the project from the point of sale through post-implementation handoff

Created budget estimates and ensured project delivery within budget constraints and continue to maintain profitability

Created and maintained performance measures for implementation and ongoing projects and ensured that teams were meet- ing and/or exceeding deliverables

Worked with preferred vendors to identify opportunities for leveraging their expertise to augment the experience on my team. Created vendor performance measures; identify processes to mitigate the risks

Established and enforced SOPs for utilizing and engaging onshore and offshore resources

Platforms supported include a front-end java based HRMS system, connecting with an Oracle Common Data Storage supporting a backend PeopleSoft application

Senior Systems Analyst/Development Team Leader (October 1995 – May 2003)

Managed a development team of 30 software engineers, business analysts and software testers

Responsible for creating business cases, resource management and budgets for all projects assigned to my development team

Oversaw and managed an offshore development team. Helped identify and implemented SOPs (Standard Operating Proce- dures) to allow systems development with teams across multiple onshore and offshore locations. Helped identify and evaluate projects that could be migrated offshore

Platforms supported included a front end Java based TBA application, supported by an Object Oriented Cobol based backend connecting with a DB2 database

EDUCATION

Master of Science in Tech Systems Management State University of New York at Stony Brook, NY Bachelor of Engineering in Electronics and Communications Bangalore University, Bangalore, India

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