RICHA MENON

http://www.linkedin.com/in/richamenon ac1luz@r.postjobfree.com 401-***-****

SKILLS

MANAGEMENT

Food and Beverage Operations • Front Desk Operations • Restaurant Management• Yield Management • Guest Relations • Event Risk Management • Room Service Management • Event Leadership Management

TECHNICAL SKILLS

Menu Development• Financial Reporting • Risk Assessment.

EDUCATION EXPERIENCE

JOHNSON AND WALES UNIVER SITY

MBA IN HOSPITALITY

Expected May 2017 Providence, RI Current GPA: 3.7

RIZVI COLLEGE OF HOTEL MAN- AGEMENT BSC. IN HOSPITALITY SCIENCE May 2015 Mumbai, India Specialization in Front Desk, Food and Beverage GPA: 4.0 / 4.0

COURSEWORK

GRADUATE

Business Information and Decision Making

Operations Management

Effective Leadership

Ethics, Corporate Social Responsibilities and Law

Business Policy and Strategy

Event Leadership and Planning

Event Operation and Risk Management

Hospitality and Tourism Global Issues

UNDERGRADUATE

Food and Beverage Operations

Front Office Management

Hotel House Keeping

Communication Skills

Strategic Management

Corporate Financial Accounting.

EXPERIENCES

VIVANTA BY TAJ PRESIDENT HOTEL MANAGEMENT INTERN

October 2013 – April 2014 Mumbai, India

•Awarded Best Trainee 2014.

•Event Head for the management and operations of Valentine’s Day, fulfilling responsibilities of menu layout, decor, and smooth flow of the restaurant operations.

•Hosted the New Year’s Eve party for VIP guests alongside General Manager.

•Gained the experience of hotel operations by working in Front Office, Room Service, and FnB operations.

STARBUCKS COFFEE JWU, PROVIDENCE TEACHING ASSISTANT CERTIFIED BARISTA BARISTA TRAINER November 2015 - Present PROVIDENCE, RI

•Providing, redirecting, and reinforcing feedback for trainees.

•Recruited and trained new members of guest service team.

•Promoted positive customer and associate relations through courtesy, service, and professional appearance.

•In-charge of maintaining the clean and sanitary work environment in compliance with standards of local, state, and federal laws.

LEADERSHIP

RIZVI COLLEGE STUDENTS’ COUNCIL DEPUTY CULTURAL HEAD January 2013 - March 2014 Mumbai, India

•In-chargeofmaintainingdisciplinaryandgroomingstandardsincollege.

•Fulfilled the role of Chief Organizer of the numerous college functions and three annual festivals.

•Oversaw teams of volunteers for the cultural and hospitality events.

•Student Orientation Leader for three consecutive years.

BACCHUS BEVERAGE CLUB MARKETING AND SOCIAL MEDIA HEAD August 2016 - Present Providence, RI

• Organized the events–Winter Warm Up, Halloween Mixology Class, Turkey Day Wine Pairing, and Bacchus Welcome Tasting.

•Developed the recipes and conducted tutorials in all the events.

• Played significant role in planning, marketing, and smooth execution of the events.

AWARDS

2014 Best Student 2013 - 2014 2013 Dedicated Student Award 2013 Best Speaker in Inter College Debate Competition 2013 1st Place in Inter College Dance Competition 2013 1st Place in Inter College Fashion Show Competition

SOCIETIES AND CLUBS

2016 Social Media Marketing Head in JWU Bacchus Beverage Club 2016 Member of National Club Association 2014 Literary Head Advisor to Rizvi Students’ Council 2013 Deputy Cultural Head Rizvi Students’ Council

2013 Rizvi Students Orientation Head 2012 Rizvi College Dance Team

Business Policy and Strategy Event Leadership and Planning Event Operation and Risk Management Hospitality and Tourism Global Issues

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