William E. Johnson, Jr.
Rancho Dominguez, CA 90220
310-***-**** - cell
310-***-**** – cell
Email: ********@*****.***
OBJECTIVE:
In search of an Inside Sales/Lead Generator position with a company that will allow me to demonstrate my skills as a result driven sales and management professional who exceeds leads, demo’s and sales goals, quickly develop new leads and accounts and achieves high customer service satisfaction. Other applicable strengths include strong interpersonal skills, consistent prospecting and cold calling, highly customer oriented, superior communication skills and relationship selling.
PRODUCT KNOWLEDGE:
Kitchen Remodeling (Tile, Cabinets, Counter-tops); Bathrooms (Flooring, Counter-tops. Showers, Lighting, and Sinks); Inside and Outside Painting; Exterior Coating and Stucco; Windows; Patio Covers; Concrete Roofing; Driveways; Retrofitting; Gutters; Recess Lighting; Electrical (wiring); Plumbing (Re-piping); Central Air and Heating (HVAC); Garage and Carports; Room Additions. EXPERIENCE:
Jacobs Construction 09/2014 – 06/2017
Lead Generator/Re-loader – Santa Monica, CA
Successfully created, developed and set appointment leads for home remodeling; Demonstrated mastery of customer call script within specified timeframes; Placed outbound calls to potential clients and identifying needs and scheduling appointments; Answered clients questions about products and services; Set scheduled dates and times for sales representative to meet and present demos with perspective clients; Ensuring all clients concerns are addressed prior to appointment date; Placed out-bounds calls for customer re-loads; Mailing marketing letters to provide leads; Maintained records of contacts, accounts and orders; Generated Four leads daily (no one leg appointments); Eight product demonstrations weekly and Four sales weekly; Consistently met and exceeded department’s expectation for productivity and accuracy levels. Globe Remodeling 04/2011 – 08/2014
Lead Generator – North Hollywood, CA
Successfully created, developed and set appointment leads for home remodeling; Demonstrated mastery of customer call script within specified timeframes; Placed outbound calls to potential clients and identifying needs and scheduling appointments; Answered clients questions about products and services; Set scheduled dates and times for sales representative to meet and present demos with perspective clients; Ensuring all clients concerns are addressed prior to appointment date; Generated Three leads daily (no one leg appointments); Six product demonstrations weekly and Three sales weekly; Consistently met and exceeded department’s expectation for productivity and accuracy levels.
Royal Builders 09/2007 – 03/2011
Lead Generator – Hollywood, CA
Successfully created, developed and set appointment leads for home remodeling; Demonstrated mastery of customer call script within specified timeframes; Placed outbound calls to potential clients and identifying needs and scheduling appointments; Answered clients questions about products and services; Set scheduled dates and times for sales representative to meet and present demos with perspective clients; Ensuring all clients concerns are addressed prior to appointment date; Generated Three leads daily (no one leg appointments); Five product demonstrations weekly and Two sales weekly; Consistently met and exceeded department’s expectation for productivity and accuracy levels.
EDUCATION:
Webster University, Irvine, CA
Master Business Administration 12/2017
Grambling State University (Grambling, LA)
Bachelor of Science (BS) Information Systems / Marketing REFERENCES:
Available upon request