Industrial Engineer and Customer Service Technician

Sheryl Jones

**** ***** **. #** • Detroit, MI ***06 •*****************@*****.***• 713-***-****

CAREER SUMMARY

A results-oriented professional with more than 30 years of combined experience in training, customer service and management transitioning into the field of Controls Robotics Technician. Proven ability to adapt to new and challenging environments. Major strengths include organization, troubleshooting and leadership.

EDUCATION /TRAINING

Controls Robotics Technician Program, Certificate July 2016

Macomb Community College, MTEC, Warren, MI

Program Modules: Safety OSHA, Basic Electrical, Motor and Drives, Robotics (Operations), Advanced Operations, Robotics, Robotics Mechanical and PLC.

Electric Vehicle Development Technology Program, Certificate May 2015

Macomb Community College, Warren, MI

Associate of Science, Industrial Engineering

State Tech Institute, Memphis, TN

Renewable Energy Technology, Certificate

Henry Ford Community College, Dearborn, MI

Hospitality/Retail Career Center, Certificate

DWDD/Goodwill Industries, Detroit, MI

SUMMARY OF QUALIFICATIONS

●An honest and hardworking team player who learns quickly, pays attention to detail and produces quality work.

●Ability to identify function of the robot, teach pendant or controller.

●A creative problem solver who draws on a broad base of experience and information to provide innovative approaches to solving problems.

●Skilled in master/calibrate the robot.

●Assemble equipment or components.

●Maintain electromechanical equipment.

●Perform adjustments on the robot.

●Identify and explain the application of the programmable logic controllers(PLC)

EXPERIENCE

Owner/Caterer 07/1996 - Present

LYREHS Inc. Detroit, MI

Security 09/2005 - Present

Safe Management/Ford Field, Detroit, MI

Professional Server 06/2009 - Present

SMS, Detroit, MI

Wait Staff 08/1996- 09/2007

UNITE/HERE, Detroit, MI

Teacher 08/1999-09/2000

Highland Park Schools, Highland Park, MI

PROFESSIONAL ORGANIZATIONS/CERTIFICATIONS

Member, Service Employees International Union (SEIU)

Member, Union of Needletrades, Industrial & Textiles Employees (UNITE), Local 24

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