Manager Quality

Justin Matthew Taylor

**** ****** **. *** *** Cincinnati, OH 45202

Cell Phone 440-***-****

**********@*****.***

SUMMARY

Highly motivated quality manager who can lead overall plant quality through leadership, communication, great attention to detail, and technical skills to reduce non-quality cost and customer line returns.

WORK EXPERIENCE

Valeo, Site Quality Manager November 2015 – Present

Direct interactions with customers & suppliers regarding product quality matters; interacts directly with North America Sales, Purchasing, Manufacturing, and Engineering to assure first-time, on-time product conformance to requirements at minimum quality cost.

Proactively leads quality process improvement initiatives using lean manufacturing and prevention-oriented quality principles.

Prepare and manage quality department budget related to cost and customer performance to achieve plant goals.

Manage a team of pre-production/production quality engineers, quality technicians, lab manager, and quality systems manager.

Knowledge of ISO/TS 16949:2009 and VDA Audits.

Train and develops all plant personnel in root cause analysis of quality issues.

Perform quality planning for new program launches.

Supplier quality management.

Valeo, Quality Engineer (Ford and GM) July 2015 – October 2015

Lead root cause analysis and implementation of corrective actions with PDCA, 8D, 5 why’s for internal production and customer quality issues.

Oversee and direct quality activities in the area of capability studies, dimensional checks, print changes, material testing, and part production

Train inspectors/operators on Quality Standards

Management of production documents; PPAP, process control plan, PFMEA, work instructions.

Conduct audits, report findings and determine proper corrective and preventive actions

Valeo, Site Warranty Engineer (Ford, GM, and Mercedes) March 2012 – June 2015

Lead root cause analysis activities for warranty issues on a cross-function team including R&D experts, process engineers, and quality engineers

Manage supplier issues to ensure timely analysis and containment

Lead joint inspections with customers at dealerships and vehicle manufacturing plants

Generate warranty cost forecasts and negotiate sharing ratios with customers and suppliers for warranty issues.

Manage and conduct warranty return part analysis processes to meet analysis submission deadlines of the customer.

Develop new part analysis testing procedures to ensure adequate testing is performed

Hire and train co-ops/interns for warranty data and part analysis

COMPUTER SKILLS AND CUSTOMER PORTALS

Microsoft Access, Word, Excel, Power Point

Minitab

Ford SIM, AWS, FCSD Supplier Quality

GM SQMS, GQTS, GART, PRTS

Mercedes QEC Tool and SRS

EDUCATION

Miami University of Oxford, Ohio 2011

Bachelor’s Degree in Mechanical Engineering and Manufacturing Engineering

Minor in Electrical Engineering

Passed the Fundamentals of Engineering Exam October 2011

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