Manager Program

**** ***** ****

Bates City, MO ***** Stephen M. Quick 660-***-****

WORK HISTORY

University of Central Missouri 9/13-Present

Director of Aircraft Maintenance 9/13-Present

Direct and control maintenance activities on all University assigned aircraft and multiple privately owned aircraft. Responsible for maintaining a high dispatch and aircraft reliability rate supporting a flight training program with over 200 students. Manage budget, inventory and equipment to enable quality output while maintaining schedule and budget. Lead Department of Aviation in Lean implementation removing chaos, standardizing processes, and continuous improvement

Key Accomplishment: Implemented Lean throughout the Aviation Department resulting in increased aircraft availability by 40%

Increased aircraft maintenance capacity by 50% while not increasing the workforce numbers allowing for more

aircraft availability to students

Added in house engine overhaul and limited avionics work to repair station with current workforce

Developed new Pro-Pilot curriculum schedule to map out a 4 year plan and provide CFI’s junior year

Turned a department historically operating in the red, to one that has been profitable the last 3 years

Spirit AeroSystems, Tulsa OK 9/11-7/13

Program Manager/Operations Leader (Director), Gulfstream G280 Wing Program 8/12-7/13

Lead Team of 250 salaried and hourly employees responsible for production, materials, financial performance, schedule compliance and customer delivery of the G280 Wing Assembly reporting to the Sr Product Director for Business Jets. Promoted three times in 15 months with increasing levels of responsibility; Sr Product Line Manager – G650 Wing Line, Sr Business Manager – G650 Wing Program, Program Manager – G280 Wing Director.

Key Accomplishments: Developed standard work and load charts reducing flow days by 46%, 74 to 40 days

Developed quality program focused on key drivers improving quality with a defect reduction of 81%

Developed management team structure and scorecard system reducing labor hours 83%

Developed transition plan accelerating G280 transition by 5 months saving $1M

Implemented Lean standard work and load charts reducing G650 flow days by 50%, 50 to 25 days

Implemented quality program focused on high drivers reducing defects by 50%

Sr Product Line Manager/Business Manager, Gulfstream G650 Wing Program 9/11-8/12

Lead Team of over 300 salaried and hourly employees responsible for production, materials, financial performance, schedule compliance and customer delivery of the G650 Wing Assembly reporting to the Sr Product Director for Business Jets.

Key Accomplishments: Developed standard work and load charts reducing flow days by 50%, 20 to 10 in FAJ

Developed quality program focused on key drivers improving quality through a defect reduction of 75%

Developed management team structure and scorecard system reducing labor hours by 15k per ship

Developed standard work for operations leaders improving team morale and effectiveness

Hawker Beechcraft Corp. Wichita KS 6/10-9/11

Enterprise Lean Manager 6/10-9/11

Lead Team of 30 employees responsible for implementing Lean and Continuous Improvement for all HBC.

Key Accomplishments: Developed and implemented Lean Operations Manual

Implemented Lean Manufacturing techniques eliminating over $24M in operations cost

Developed and began implementing a Distribution Center tied to production scheduling systems

Cessna Aircraft Company 5/00-6/10

Textron Production System Manager/Master Black Belt, Wichita KS 7/09-6/10

Lead team of 5 Black Belts and 1 Lean Program Manager responsible for the implementation of the Textron Production System in the Sub-Assembly, Electrical Assembly, Metal Bond and Textron Aerospace Mexico feeder streams. Work projects, mentor Black Belts, priority setting with Directors and VP, developed and lead value stream strategy.

Key Accomplishments: Implemented lean scheduling and connection systems; Finished Goods Supermarkets

Developed consumption based repetitive scheduling

Redesigned electrical ring out process reducing cycle time from 6 to 1.5 days

Implemented team focused events to reduce and eliminate issues using RCCA and problem solving

Product Manager, Cessna Sub-Assembly, Wichita KS 7/08-7/09

Lead a team of over 500 employees responsible for the production of over 3000 sub-assembly parts with customer Takt times ranging from 10 to 80 hours

Key Accomplishments: Implemented transformation from the MPS scheduling system (push) to Lean manufacturing processes (pull)

Implemented scheduling systems based on customer demand: 1 piece flow, FGSM, rate based repetitive scheduling balanced by consumption

Reduced inventory by 40%, reduced schedule misses by 50% in 90 days and sustained gains

Master Black Belt, Cessna, Independence KS 11/06-7/08

Lead and mentored 11 Black Belts and provided training and mentoring for 60-70 Green Belts annually. Support all areas of the Cessna Independence facility, over 1500 employees: Operations, Finance, Pilot Training, Production Test and Delivery Center, Customer Contracts Administration, Engineering

Key Accomplishments: Implemented the Textron Production System (TPS) and Lean

Implemented Area Team Development supporting TPS through management of Area Team Boards

Designed and implemented Mustang Delivery process eliminating defects identified by customers at delivery, adding continuity to the build process by creating an Aircraft Specialist responsible for product quality and readiness

Developed and executed Green Belt training plan on site eliminating the need for outside help or travel

Six Sigma Black Belt, Cessna Wichita KS 10/05-10/06

Responsible for completing training and certification requirements in 12 months

Key Accomplishments: Successfully completed 3 DMAIC and 2 DFSS projects totaling over $500k in hard savings

Developed Mustang Aircraft Specialist Guidelines breaking new ground in exceeding customer delivery expectations

Developed Mustang Delivery Process eliminating need for customer two day squawk shake

Implemented standard work, visual management, and flow in the single engine flight hangar reducing flow days by 50% and WIP by 50%

Manufacturing Engineer, Cessna Wichita KS 5/00-10/05

Technical support for aircraft flight and delivery center (Team Lead). Planner and shop floor support ME for the Citation 550/560 product lines.

Key Accomplishments: Developed Mustang Training for the Cessna Independence Mustang Transition Team

Developed and instructed Cessna Aircraft Familiarization training, now provided to all employees

Eliminated C550 windshield alcohol splits through RCCA

University of Central Missouri 6/98-5/00

Instructor, Department of Transportation, Warrensburg MO 6/98-5/00

Instructor in undergraduate Airframe and Powerplant courses including: General Mechanics, Aircraft Ignition and Starting Systems, Aircraft Instrument Systems, Basic Airframe, Gas Turbine Engines and Engine Instrument Systems, and coordinator for the FAA FAR Part 147 program certificate. Instructor of Aviation Safety and Safety Program Management to graduate and undergraduate students.

USAF 6/78-6/98

Production Superintendent, B-2 Aircraft Maintenance Operations

Aircraft Maintenance Support Superintendent

Quality Assurance Division Manager

B-2 Systems Manager

B-1B Maintenance Manager

Quality Assurance Inspector/Evaluator

Aircraft Crew Chief B-1B, B-52

EDUCATION

MS in Aviation Safety, University of Central Missouri 1999

B.S. in Aviation Technologies, University of Central Missouri 1997

A.S. in Aircraft Systems Technology, Community College of the Air Force 1993

LICENSES AND CERTIFICATES

Certified Six Sigma/Lean Black Belt

FAA Airframe and Powerplant Certificate (With Inspection Authorization)

FAA Pilot, SEL

MEMBERSHIPS AND ORGANIZATIONS

Antique Airplane Association – Member

Mid America Antique Airplane Group – Member – President 2008-2011

Experimental Aircraft Association

Vintage Aircraft Association

Fairchild Club

Missouri Pilots Association

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