Management Technical Support

PROFESSIONAL

Brian Hyde

**** ****** *****

Plumas Lake, California 95961, United States Home Phone: 530-***-****

Cell Phone: 530-***-**** *****.********@*****.***

Six years' experience assisting HR departments with background and on-boarding of new employees. Proven ability to learn quickly and thrive in the middle of change. Consistently produce results beyond expectations of senior management. Strong organization and leadership skills. Proficient at providing detailed written and verbal reports to all levels of employees and management. Able to solve day-to-day problems creatively. Recognized for exceptional performance, motivation, and understanding of procedures and mission tasks.

Proficient in the use of MS Office.

EXPERIENCE

Dent Wizard Intl., Sacramento, California Market Manager, 2001 - Present 40+Hours a Week

Plan and develop complex job analysis and develop methods to streamline processes. Research various classifications to determine primary tasks, knowledge, skill and abilities, behaviors, and other characteristics. Trained managers and recruiters in submitting on-boarding forms for new hires. Assisted in coordinating open enrollment and benefit packets to ensure accuracy and understanding for all employees. Provided dependable administrative assistance creating files and new hire packets. Monitor cost and expenses to assist with budget preparation.

Analyze and interpret various California laws, regulations, rules, and procedures and provide guidance and consultation to senior management. Research and prepare difficult and complex proposals, and/or complete special projects to support senior level management decision making, strategic planning, problem resolution or avoidance, and establishment of task priorities. Ensure the smooth and adequate flow of information within the company to facilitate other business operations. Monitor inventory of supplies and the purchasing of new material with attention to budgetary constraints using Corporate credit card and new or established vendor accounts. Daily, weekly, and monthly reconciliation of revenue and time cards for 11 employees. Draft notices of adverse action/rejection during probation or employment to include notice of separation. Quarterly, prepared a budget analysis binder documenting all project revenue and expenses and presented the analysis to executive level management. Proficient in MS Office.

NEC Electronics, Roseville, California Electronics Technician, 1999-2001 4o+Hours a Week

Install and assemble electronic systems based on technical specifications. Perform regular inspections to identify defects and replacements. Maintain inventory control. Maintain documentation of system installation and maintenance procedures. Coordinate with management to determine deadlines for the assigned tasks. Recommend upgrades and modifications to improve system performance. Develop prototypes for feasibility analysis and make product presentations. Mentor and guide other technicians when required. Liaise

with Production managers to handle request and queries from senior technicians/management. Assist in the preparation of regularly scheduled reports. Report completed and ongoing tasks to Supervisor on daily basis.

Eagle Support Services Corporation (DOD Contractor), Globally Electronics Integrated Systems Technician/GS12, 199*-****-**+Hours a Week

Planned and developed complex job analysis and various test development methods with subject matter experts in accordance with DOD regulations. Total package fielding and implementation of all Anny systems. Provided training and logistics for all NATO and CEGE command sites Overseen technicians and military personnel, monitored and evaluated the implementation of complex system processes, and provided consultation and technical support to senior managers/command officers. Reported to senior command on task for readiness.

Created pre/post budget analysis briefing binders for assigned contracts and reported the findings to executive staff. Provided rapid response to task order requests for all DOD contracts to meet mission needs. Received two civilian awards of Merit from Anny Central Command - Kuwait Directorate of Logistics and Combat Equipment Base South West Asia for work that resulted in a major improvement to the command readiness posture.

United States Army, Fort Hood, Texas 45E, Specialist, E4, 1993-1996 4o+Hours a Week

Consistently produced results beyond expectations of supervisors. Tasked with the supervision of 5 junior technicians. Duties included determining primary tasks, completion, and reporting to duty sergeant or duty officer. Perform complex tasks under stressful situations and provide support for command readiness. Report accurately and within designated time frames to all levels of the chain of command. Analyze, understand, and implement complex rules/regulations that are imperative to the effectiveness of the Unit. Report any change to personnel or readiness to all levels of command. Received the Anny Commendation Medal, 6 Anny Achievement Medals, the National Defense Service Medal, and Honor Graduate from the Advanced Anny Training School during multiple deployment and training missions.

SKILLS

•Written and Verbal Communication.

•Leadership/Supervision.

•Procedure Development/Refinement.

•Planning / Scheduling.

•Project Management.

•Problem Solving.

•Critical Thinking.

EDUCATION

National University, San Diego, California

Bachelor of Arts in Business Management, Minor: Business Law, 2017

GPA: 3.825. Awarded National University Military Scholarship.

Honors: Magna Cum Laude for excellence in academic achievement. Sigma Beta Delta; International Honor Society in Business, Management, and Administration for recognition of high scholastic achievement. The Military Cord for service.

REFERENCES

Available upon request

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